While driving on approximately September 24, 2026, the instrument cluster and infotainment screens went completely black — total loss of speedometer, gauges, warning indicators, and all readouts. The screens restarted on their own after a few minutes. Since then, on startup the screens remain completely black until the 12V battery is disconnected and reconnected, which temporarily restores them before the blackout recurs. This has happened 4 times total at approximately 50,000 miles. No crash or injury occurred. This is a safety concern because the driver loses the speedometer and all warning indicators while driving. The vehicle is currently at the dealership for diagnosis of this issue (Group 1 GMC Westside, 955 Crockett St, El Paso, TX 79922) and had not been seen by a dealer for this issue before today.
2023 Chevrolet Colorado: screen or infotainment failure
6 of the 142 complaints about the 2023 Chevrolet Colorado describe screen or infotainment failure.
- owner complaints
- 6
- of this car's complaints
- 4%
- recalls
- 1
Screen or infotainment failure by model year
- 20251
- 20244
- 20236
- 20212
- 20201
- 20193
- 20171
- 20164
What owners say
The contact owns a 2023 Chevrolet Colorado. The contact stated that while reversing, the rear-view camera displayed a blank screen. In addition, the contact stated that while driving at an undisclosed speed, the front camera activated; however, there was no image displayed. The vehicle was taken to the dealer several times, and the contact was informed that the camera system had been reprogrammed. The contact stated that the repair only lasted for several months before the failure reoccurred. The contact stated that the failure was a known failure with the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,000.
I have been having intermittent issues with a warning on dash says service safety retrain system vehicle will shut off on its own doesn't want to restart Vehicle was taken to dealership for a tsb as well as the shutoff issue they had the truck 28 days said they diagnosed the truck could not duplicate my concerns I also explained the issue with display going out flickering brake lights etc, intermittent issue with btakes being hard then extremely soft, i even showed video that they can clearly hear me talking on they did not care. when I picked the truck up from dealership the mileage in was same as mileage out as noted on the paperwork and matches pictures I took They never drove the truck. On Wednesday June 4, 2025 while driving home I ended up running a stop sign and barely missing a car because truck shut off causing my brakes to not respond I was able to get it to stop just in time it was witnessed by a local law enforcement agency I showed the officer my truck would not start and pedal was unresponsive was told it had to be towed had a friend tow to my house. on Saturday June 14, 2025 while on my way to Northern Duchess Hospital the warning came on the display and vehicle shut off I was able to get it off the road could not start it had to call for someone to drive me to the hospital upon release at 5am I had to call my brother to pick me up we got truck to start after 20 mins while driving it he informed me I had no brake lights turn signals or headlight the display was black no speedometer nothing had to call friend to tow again once at my house he started checking fuses found 4 melted fuses one was ECM the others were body control module and something else this truck has 7300 miles on it the problems are getting worse last time at dealership service manager stated he wasn't wasting more than 20 minutes on diagnosing anything. Other issues are windows going down on there own climate controls coming on by itself and air coming in by top of windshield
The digital instrument panel and infotainment systems turn off and restarts. This causes you to not see speed or any other critical info for 30seconds to 1 min.
I had recall repair done with the dealership mechanics. After 2weeks in the shop I received the truck back. I drove it for 3 days with no issues. On the 4th day it started emergency braking and I was almost rear ended. On the same day upon starting the engine the radio screen was black. I waited a few seconds turned off the engine and restarted the engine, the instrument panel and radio screen did not light up for several seconds.
My infotainment system as well as my driver display system black out and does not have a fix for it. I have had to drive my truck with no speedometer no safety info or system. I use my truck for work. I have no clue even how much gas is in my truck. Everything is controlled through this system.
Service bulletins that may apply
- This service bulletin provides repair information to correct a customer concern of Check Engine Lamp...
- This technical bulletin provides a procedure to correct the condition of Steering Column Rattle and Turn...
- This bulletin advises the tech to replace the starter and not the trans if grinding or growling is heard...
- This service bulletin provides information on the restraint warning lamp being illuminated and the...
- This warranty administration bulletin provides information for dealers/technicians on System Reset and...
- This service bulletin provides information for dealers/technicians on Vehicle Wide Programming Instructions.
- This technical bulletin provides repair information to correct a customer concern of Turn Signal Over...
- This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to...
Related recalls
Electrical system: ADAS: driver monitoring: camera/sensor
- What is wrong
- General Motors, LLC (GM) is recalling certain 2023 Chevrolet Colorado and GMC Canyon vehicles. The front camera module (FCM) system may falsely detect an obstacle, causing the automatic emergency braking (AEB) to engage unexpectedly.
- Risk
- Unexpected automatic emergency braking can cause the vehicle to abruptly stop or slow down, increasing the risk of a crash.
- Remedy
- Dealers will update the front camera module (FCM) software, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact GMC customer service at 1‑800‑462‑8782 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is A232424660.
Recall number 24V133000 · Recall details
Questions about the 2023 Chevrolet Colorado screen failure
Is screen or infotainment failure a common problem on the 2023 Chevrolet Colorado?
6 of 142 owner complaints about the 2023 Chevrolet Colorado (4%) mention screen or infotainment failure. The model year with the most reports is 2023.
Is there a recall or service bulletin for this on the 2023 Chevrolet Colorado?
There is 1 recall and 115 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2023 Chevrolet Colorado
Check engine light 12Collision warning 11Brake failure 6Door locks 5Headlights 5Overheating 5
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