While driving on approximately September 24, 2026, the instrument cluster and infotainment screens went completely black — total loss of speedometer, gauges, warning indicators, and all readouts. The screens restarted on their own after a few minutes. Since then, on startup the screens remain completely black until the 12V battery is disconnected and reconnected, which temporarily restores them before the blackout recurs. This has happened 4 times total at approximately 50,000 miles. No crash or injury occurred. This is a safety concern because the driver loses the speedometer and all warning indicators while driving. The vehicle is currently at the dealership for diagnosis of this issue (Group 1 GMC Westside, 955 Crockett St, El Paso, TX 79922) and had not been seen by a dealer for this issue before today.
Chevrolet Colorado screen failure problems
22 of the 3,667 owner complaints about the Chevrolet Colorado describe screen or infotainment failure, most of them for the 2023 model year.
- owner complaints
- 22
- worst model year
- 2023
- typical mileage
- 10,000
By model year
- 20251
- 20244
- 20236
- 20212
- 20201
- 20193
- 20171
- 20164
Often reported together
Backup camera 3Fuel gauge 2Won't start 1Power steering loss 1Headlights 1Fuel smell 1Fire or smoke 1Knocking 1
What owners say
While sitting in idle the engine will just start to idle rough for no reason this happens all the time and clear out when accelerated. While driving the radio and Infotainment screen will go blank then come back on. I was driving on the freeway going straight and all of a sudden the power steering went out and I got this warning light on for the power steering being disabled along with this vehicle symbol and squiggly lines behind it on. I drove to a safe spot with the truck feeling really heavy. Turned it off and on then it cleared up. This power steering issue just happened.
The contact owns a 2023 Chevrolet Colorado. The contact stated that while reversing, the rear-view camera displayed a blank screen. In addition, the contact stated that while driving at an undisclosed speed, the front camera activated; however, there was no image displayed. The vehicle was taken to the dealer several times, and the contact was informed that the camera system had been reprogrammed. The contact stated that the repair only lasted for several months before the failure reoccurred. The contact stated that the failure was a known failure with the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,000.
Starting on [XXX] while driving the truck, the gauge cluster and radio went completely out (black screen) and the five red automatic emergency braking LED's illuminated and stayed on for up to 5 minutes. This happened about 8 times on my commute home. This happed again on [XXX] after the dealership did a software update to resolve the issue. The truck was serviced again on 09/11/2025 and I was told that GM has no software fix for this at this time. On 09/25/2025 again the truck was serviced again to try and fix the issue. This time the radio came on and I could not turn it off or adjust the volume. I went straight to the dealer and showed the issue to the service manager James Mask. The cluster and radio to this day continue to go out (black screen), no speedometer, gauges of any sort for a period of time from 15 seconds to 30 minutes. This leaves me with no way of obeying the speed limit, fuel level, oil or temperature gauges. GM is being blasé about this. They have admitted they know the issue exists but can't or won't offer a fix for the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving my 2024 Chevrolet Colorado, both the infotainment system and the instrument cluster reboot unexpectedly. During these reboots, the speedometer, fuel gauge, and warning lights are unavailable for at least 30 seconds. This has occurred multiple times at highway speeds, creating a serious safety concern because I cannot see my speed or critical vehicle information while the system resets. Restarting the vehicle sometimes restores functionality, but the issue recurs intermittently. I have checked with my dealer, and no permanent fix or recall has been issued by GM at this time. This defect poses a risk to driver and passenger safety and should be investigated promptly.
Purchased brand new April 24, 2025 within two days of purchase the infotainment system went blank after a few seconds it reloaded. This happened off and on for a couple of weeks dealer replied its a known issue. After 5 weeks the infotainment system and the driver dash went completely blank and stayed that way. The infotainment system had a picture of a care with a wrench and screw driver stating software update failed. I was out of town and stopped at a certified Chevrolet dealer and was told they could not fix it. That there was a software update but no eta on when it would be sent over the air. Now the infortainment system doesnt load when i start the car just the warning about the software update. I took the vehicle to a local dealership and they had the vehicle for 5 hours and could not get the system to accept or update the software. Sometimes the infortainment center will load but doesnt work properly and continues to go blank while driving leaving me with no speedometer, fuel availability, etc.
The infotainment center goes out, then comes on on a frequent basis causing the loss of navigation system through CarPlay and now will not even connect to CarPlay also loses backup camera. In addition I have noted that when the blinker is on to signal a turn, it will stop the blinker system when the infotainment center goes out, which is a safety concern with the use of blinkers to signal approaching rear traffic to the vehicle. I have contacted the dealer and also see there’s an infotainment bulletin out. I have not had a response from the dealership as of this report. I am also a certified safety professional, and the loss of turn signal in conjunction with the infotainment center outage raises a safety concern in my opinion. This has been an ongoing issue with the system for the last year or so and has progressively gotten worse to the point that the screen now goes out every minute or so for 5 to 30 seconds and now CarPlay will no longer connect to phone for navigation. The constant screen going black started within the last 30 days of June 2025.
I have been having intermittent issues with a warning on dash says service safety retrain system vehicle will shut off on its own doesn't want to restart Vehicle was taken to dealership for a tsb as well as the shutoff issue they had the truck 28 days said they diagnosed the truck could not duplicate my concerns I also explained the issue with display going out flickering brake lights etc, intermittent issue with btakes being hard then extremely soft, i even showed video that they can clearly hear me talking on they did not care. when I picked the truck up from dealership the mileage in was same as mileage out as noted on the paperwork and matches pictures I took They never drove the truck. On Wednesday June 4, 2025 while driving home I ended up running a stop sign and barely missing a car because truck shut off causing my brakes to not respond I was able to get it to stop just in time it was witnessed by a local law enforcement agency I showed the officer my truck would not start and pedal was unresponsive was told it had to be towed had a friend tow to my house. on Saturday June 14, 2025 while on my way to Northern Duchess Hospital the warning came on the display and vehicle shut off I was able to get it off the road could not start it had to call for someone to drive me to the hospital upon release at 5am I had to call my brother to pick me up we got truck to start after 20 mins while driving it he informed me I had no brake lights turn signals or headlight the display was black no speedometer nothing had to call friend to tow again once at my house he started checking fuses found 4 melted fuses one was ECM the others were body control module and something else this truck has 7300 miles on it the problems are getting worse last time at dealership service manager stated he wasn't wasting more than 20 minutes on diagnosing anything. Other issues are windows going down on there own climate controls coming on by itself and air coming in by top of windshield
The contact owns a 2024 Chevrolet Colorado. The contact stated while driving at an undisclosed speed, the instrument cluster failed to function as intended and displayed a black screen. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the vehicle was taken to the dealer several times. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 4,500.
The digital instrument panel and infotainment systems turn off and restarts. This causes you to not see speed or any other critical info for 30seconds to 1 min.
Related recalls
Electrical system: ADAS: driver monitoring: camera/sensor
- What is wrong
- General Motors, LLC (GM) is recalling certain 2023 Chevrolet Colorado and GMC Canyon vehicles. The front camera module (FCM) system may falsely detect an obstacle, causing the automatic emergency braking (AEB) to engage unexpectedly.
- Risk
- Unexpected automatic emergency braking can cause the vehicle to abruptly stop or slow down, increasing the risk of a crash.
- Remedy
- Dealers will update the front camera module (FCM) software, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact GMC customer service at 1‑800‑462‑8782 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is A232424660.
Recall number 24V133000 · Recall details
Questions about the Chevrolet Colorado screen failure
Which Chevrolet Colorado years have screen or infotainment failure problems?
The model years with the most reports are 2023 (6 complaints), 2016 (4 complaints) and 2024 (4 complaints).
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