2012 chevrolet cruze recalled for brake failure at low speed. It was allegedly repaired at bacharodt chevrolet, pompano beach, fl. Subsequently, the brakes again failed and a crash resulted against a wall at low speed in my apartment parking lot. After complaint to gm was sent to auto nation chevrolet, delray beach fl and they determined that the recalled replacement sensor for the brakes was not put on correctly by bachrodt, and that they failed again and that caused the crash, no injuries. Gm picked up cost of repair in full including body damage.
2012 Chevrolet Cruze brakes complaints
Page 4 of 6: complaints 71 to 100 of 150, newest first, as owners wrote them.
While driving the power steering shuts off, radio blinks on and off, and the brakes get spongy making it hard to drive and stop. I have had it in the shop and the mechanics were unable to find an problem.
Around sunrise on a highway with an adult passenger the car lost all power instantly. The steering was heavy and the brakes had very little power. We was able to drift over to a safe area. The way this car performs with little braking effort it can cause some bad accidents in other enviroments such as mountains. The safety of the chevrolet cruze models needs to be improve.
We purchased the car for my daughter in 2012 and made the decision based on all of the safety features and supposedly waranties that were associated with this car, which she loved. We have had numerous recalls over the 4 years, but now the car is failing to brake when she is pressing the pedal and after she pumps it, it finally comes to a stop, but of course this is a safety issue for anyone. Took it to our mechanic thinking maybe it was brake fluid, but then he found on this website the recall #12213 that gm had from 2013 describing this very issue. He suggested calling the dealership because it was under the recall and when I did, they are telling me it was already repaired on her car (which I am not sure I believe because we have had so many bad experiences with this dealer & recalls that I don't think it was ever repaired!) they tell me we will have to pay to repair the problem because it is no longer under the recall. I called gm to question why they wouldn't repair a "known" issue with the brakes and she tells me that the recall itself has already been closed down, so it must be something else wrong with the car! I guess they would rather have a crash on their hands then take responsibility because after reading this website, my daughter is not the only one having this issue. What terrible civic responsibility, customer service and blatant disregard for someone's life than to just ignore an obvious problem. I have already asked our mechanic to fix her brakes so that she is not involved in a crash, but this is an obvious issue and they have nothing to say. I feel like some of the others on this site, that I'm not even sure we got a notice on this issue or we fell through the cracks. Last USA car for us-they really don't care about customers! I can't put my child's life into their hands any longer.
Chevrolet cruze recall my 2012 chevrolet cruze was recalled twice, once of overheating while driving, and once for brake failure when crawling, such a parking. The dealership tried to fix these problems, but the brakes still fail, and now the uses 1 quart every week. The brake failure recently reoccurred when my spouse was parking and she hit a wall and damages the car. The dealer has since told me they do not know why the car is consuming oil, so I have elevated the issue to gm I think that the ntsb has to further monitor this problem to ascertain why the recalled items are still failing.
The vehicle sporadically will not stop despite flooring the brake while in reverse. Most recently, I pulled the parking brake, put the vehicle in park and then back into reverse gear. The problem corrected itself.
Tl* the contact owns a 2012 chevrolet cruze. While coming to a stop at a traffic light, the brake pedal was depressed and failed to respond. The contact crashed into the rear of another vehicle. The air bags did not deploy. There were no injuries and a police report was not filed. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 37,292.
Tl* the contact owns a 2012 chevrolet cruze. The contact stated that the vehicle was repaired under the federal safety agency campaign number: 13v360000 (service brakes, hydraulic). The contact stated that the brake pedal was difficult to depress and hesitated to stop the vehicle. The failure recurred multiple times intermittently. The vehicle did not experience the failure prior to the recall repairs. The vehicle was taken to a dealer, but the failure was not able to be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.
Car was recalled for replacement of vacuum pipe assemble micro switch,it was replace but starting to have problems again. The dealer says they will not replace again, I afraid my brakes will fail.
Tl* the contact owns a 2012 chevrolet cruze. The contact stated that that while at an independent mechanic for routine repairs, the mechanic diagnosed that there was oil leaking from the turbo into the intake hose and the turbo needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to a dealer who diagnosed that the cam cover assembly needed to be replaced. The vehicle was repaired; however, the failure recurred. In addition, while driving at 10 MPH, the brake pedal was depressed but the vehicle failed to stop. The contact had to apply force to the brake pedal in order to get the vehicle to stop, however, the contact crashed into the rear of another vehicle. There were no injuries and a police report was not filed. The manufacturer was notified of the failure. The contact was aware of the federal safety agency campaign number: 13v360000 (service brakes, hydraulic), however, the VIN was not included. The failure mileage was 88,000.
Tl* the contact owns a 2012 chevrolet cruze. While driving at 15 MPH, the brake pedal was depressed and failed to respond without warning. The front end brakes failed. As a result, the contact crashed into the rear of the preceding vehicle. A police report was filed and there were no injuries. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 51,058.
When in reverse, several times (but randomly) the brakes are inoperable. They have to be stomped on in order to stop but sometimes do not activate and the car rolls.. Only in reverse, but very scary. Taking to the dealership immediately. Currently at 39,000 miles - purchased in november with 22,000.
I was trying to park my 2012 chevrolet cruze car in a parking place. I turned into the parking spot and when I placed my foot on the brakes, nothing happened. I looked down at my foot and watching myself repeatedly pump the brakes. Instead of stopping, my car went over the parking spot yellow curb, over a sidewalk and some grass, and I hit a parked vehicle. Before I hit the vehicle, I luckily turned my wheel, causing less damage to the parked vehicle. After I hit the vehicle, my car turned back into the parking lot where it finally stopped. I am not sure if it stopped because of me repeatedly pumping the brakes, or that I finally ran out of momentum, since I had not hit the accelerator since before trying to park. My bumper is damaged, had to have car towed because I am too afraid to drive it. My 5 year old daughter was in the backseat, in her booster seat, during all of this, and I am afraid thinking of how worse it could have been, with the brakes not working. I found out after the fact that there was a recall for this year and model car for the brakes, and that recall was before I owned the car.
Tl* the contact owns a 2012 chevrolet cruze. While driving at various speeds, the brakes malfunctioned and the brake pedal could not be depressed to stop the vehicle. The failure occurred on several different occasions, at multiple speeds, in both drive and reverse, and with the cruise control activated and deactivated. The cause of the failure was not diagnosed. The manufacturer was notified of the failure. The VIN was not included in the federal safety agency campaign number: 13v36000 (service brakes), although the vehicle experienced the same failure listed in the recall. The failure mileage was 95,000.
Was backing out of my parking spot in apartment complex, brake assist failed to engage hard to stop required a lot of [unexpected] pressure on brake pedal. Almost backed into neighbors car, could have backed into a child. Brakes continued to operate in similar manner until I got to the street.. Issue seems to similar to chevy cruze recall for 1.4turbo
I was traveling app. 60 MPH down i26 when my brakes completely malfunctioned. I came within inches of hitting a transfer truck due to the inability to brake. I've sought resolution from corporate chevy along with my local dealer who simply tested the brakes to tell me they are functioning properly. I do not feel sale in the cruze. I have constant anxiety while driving. Who knows when they will malfunction again and kill me and my precious children.
I have had many issues with my brakes on my 2012 chevy cruze. Sometimes it feels like I am hit from behind while stopped because the vehicle will randomly lurch forward an inch. Then, the brake lights began to randomly come on when the car was not running. This caused the battery to die numerous times. Eventually, the check engine light came on and the fault said the brake pedal position sensor was bad. I had that replaced. Now, the brake pedal does not come all the way up when it is lightly depressed (like when slowing down just a little or canceling the cruise). This causes the brake lights to stay on. The only way to fix it is either hit the brakes hard or pull the pedal back up. I have been researching this and it appears that many people are having similar problems. Tsb #pi0928/the federal safety agency id #10052020 discusses the "lurching". Tsb #pic-5862/the federal safety agency id #10053904 doesn't say it's for cruzes, but appears to be the same type of problem.
The brake lights would randomly come on and stay on when car was off and sitting still. I replaced the brake pedal position sensor and it seemed to stop. Now, the brake pedal doesn't come back up all of the way after applying the brakes. This keeps the brake light on and the brakes slightly applied. The only way to get it all the way up is to pull it from behind with your foot. This seems to be part of the brake pushrod and brake assist issue they are having, but haven't done a recall.
Tl* the contact owns a 2012 chevrolet cruze. The contact stated that the vehicle was taken to the dealer twice for a failure in which the valve cover fractured and caused a leak. The dealer replaced the valve cover. Upon pressing the brake pedal, it sank to the floor. The vehicle was taken to the authorized dealer more than twice and they were not able to replicate or diagnose the failure. The contact was not included in the federal safety agency campaign number: 13v360000 (service brakes, hydraulic) but continued to experience the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 33,000.
This is the second incident (march 2014 & february 3, 2015 resulting in the loss of the power/control while operating the vehicle, both incidents were terrifying. I purchased my certified used chevy cruze in february 2014. In march/april 2014 immediately after startup (traveling under 10 MPH / approx. 60,000 miles) the car began experiencing electrical issue; the displays on the dash would flash intermittently followed by warning lights (power steering, brakes, traction control etc.) and a complete loss of power to my car while driving, no steering, no brakes etc. I filed a complaint in 2014 (the federal safety agency - no. 10574169 #14311:special coverage adjustment negative battery cable loose. I immediately brought my car into the dealership for servicing. Ultimately, the positive and negative battery terminals were replaced and the service was covered under warranty. Yesterday, february 3, 2015, I experienced a similar incident. Shortly after starting my car (traveling 5mph / approx. 84,000 miles) the car began to shake violently, the check engine light turned on and again the car began experiencing similar power loss to my car while driving. My car was towed to the dealership and the cause was again identified as a negative battery terminal, a bad intake/gasket leaking and a small engine oil seep. These are some of the same issues identified with the initial incident in 2014 when these parts were replaced. This is a terrifying scenario and to have the same issues occur in such a short time period after the parts were replaced is not comforting and leaves me with fear that this could occur again, I do not want to continue to take chances with the safety of this vehicle. I hope this is taken seriously and resolved to avoid this from continuing to happen to myself and others in the same situation and to hopefully avoid this from turning into a serious and/or deadly situation.
I turned my car on one morning after I just had it in the shop to get the recalls fixed on it. Im seeing service stabilitrak and service traction and ABS lights. I can no longer turn on or off my traction control. My brakes are now grabbing really bad and im getting a really weird feel when I have my foot in the gas and turn my wheel. My car is not the same after the recalls were done.
Tl-the contact owns a 2012 chevrolet cruze. The contact received a recall notification for the federal safety agency campaign id number: 13v360000 (service brakes, hydraulic) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The VIN was not available. The contact had not experienced a failure. Djr
Bought vehicle from carmax first week of march 2014, 3 weeks later was first time I drove in snow and the the brakes did not work at all. Called carmax and though the warranty was was over they agreed to repait because of a brake recall. Then a couple weeks later there was a leak and ford had to replace a coolant pump. The car never ran the same. The car putters and has horrible acceleration and I have contacted ford and carmax dealership and coorp for help at the same time all the cruzes were taken off the lots and were no longer allowed to be sold because of all the recalls and they were deemed unsafe to drive. All I asked carmax for was to take this vehicle back and let me pick out a different car. I am a single mom with a teenage daughter an I am afraid to let her drive this car, there have been several deaths attributed to the chevy cruzes. I have left several voicemails with gm my case # is c7269752 with first responder..what does that mean anyway? The gm at carmax in tinley park argued with me for 15 minutes about who if I spoke to him once or twice instead of dealing with the real issue, the sold me, a single mother a car with bad brakes! I almost went into down into a 6 lane expressway when the brakes didnt work! I would have been killed. Its been a couple months now and no one has followed up at all. The snow will soon begin and I am scared to death to drive. Please can some one help.
There was a recall on my 2012 chevy cruze. I got a recall notice but never did receive notice that the parts were in. However I had at the dealer having an oil change. I told him about it. It was for the brake micro switch. He said they would replace they had the part. This was on 11/14/13. I had an accident today 10/15/14. I turned into a parking place. I applied the brake but it didn't work. Car jumped the curb and ended up on top of a light maker at the library where I was parking. It was accelerating instead of braking. I applied the brake but no braking only acceleration. I want to file this complainant. Vin # of cruze [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While driving on the highway, at a safe and reasonable distance from the vehicle in front of me, the vehicle in front of me braked. I stepped on my brakes, and my vehicle did not stop properly. I pressed on my brakes firmly and my vehicle continued not to brake/slow properly and my vehicle continued going forward. The vehicle in front of my stopped and my car continued to go forward, crashing into the back end of the vehicle in front of me. I pressed on my brakes and they didn't work. I was able to turn my vehicle towards the left trying to avoid crashing into the vehicle in front of me. I was able to turn my vehicle left and avoid crashing head on, but encountered severe front end damage to the right passenger side of my vehicle. All I can say is, my brakes did not work properly. I pressed on them and my vehicle did not stop like it normally does. (this vehicle is my mother's car. I have driven it in the past and brakes worked fine)
I was driving to my parents house and was at a place where I had to turn so I turned and my steering wheel locked up and I almost hit someone because my steering wheel wouldn't turn. This has happened several times and every time stability track pops up on my screen and my radio flickers on and off and my blinker doesn't make a sound when this happens. Now my brakes are starting to act up too when I press the brakes sometimes it rocks back and fourth while I'm stopped also the car makes a funny noise while in park.
From the beginning I had a recall for the oil pan a week after purchasing the car. There has been numerous times the heating had to be worked on and still not fixed. It stills smells like antifreeze when its on. The right brake cylinder went bad a few months after the purchased. The windshield sometimes whistles when you go down the highway at 65 MPH. Now after my last oil change the other day, they said I need to take it back because there is a transmission leak. Not to mention where I got the car from, they act like they don't care to help fix the problem. Very frustrated!
Loss of brake assist at start up. Occured (4) times after recall #12213 was performed by dealer.
On several occurrences the brakes from my 2012 chevy cruze have failed to work. This is especially true when backing up. The brake pedal gets really hard and you really need to push hard on brake pedal to slow down, vehicle will not always stop. I have noticed it the AC is running this will happen every time I back up. I have had many instances where I have almost hit other cars or objects. I am extremely worried about this because I usually have my 2 young children with me when this happens. I have taken my car into the local dealership to get this checked out. They have told me that the vacuum switch has already been replaced and there would be a $100 charge to diagnose the problem even though my vehicle is still covered by warranty. The last time I took it in they said nothing was wrong with my vehicle, even though I am still experiencing poor braking.
When putting the 2012 cruze in reverse the brakes would fail temporarily forcing me to push the car into park. A week later the radio start to turn on and off. At this point in time aug 7 2014 only the brakes have been fixed.
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