Car's engine stopped running unexpectedly due to blown fuel pump fuse while traveling at 30 m.p.h in clear weather, during the day, on paved downtown orlando street. When engine died, lost power steering and power breaks, very difficult to control and almost got into an accident. Dealer diagnosed the issue as a coil pack problem and replaced the coil pack at a cost of $534.00. I am not sure how the coil pack that holds the spark plugs would cause the fuel pump fuse to blow.
2013 Chevrolet Cruze engine complaints
Page 8 of 9: complaints 191 to 220 of 233, newest first, as owners wrote them.
Tl* the contact owns a 2013 chevrolet cruze. While driving approximately 25 MPH,the vehicle slowed down and did not accelerate. When the contact attempted to back out of the garage, the vehicle would not move occasionally. An unknown warning indicator illuminated. The failure was not diagnosed and the manufacturer was not notified. The failure mileage was approximately 12,000.
Starting at 20-30k miles, service stabilitrak would come on and check engine light would blink for 30 seconds. After shutting of the car the service light would go off. Each time I took it to a dealership the code was clear and they weren't able to find out what was wrong. I got charged for $180 for checking up and not having a problem once. All the other times I brought in the vehicle they found something wrong and didn't charge me. Finally over the couple years I owned the vehicle and now at 80k miles, the service stabilitrak light had been coming on more and more, I finally got it to come on and got an appointment right away. I took it in and they took 2 days to find out that all my spark plugs and my coil pack was rusted and corroded. It cost $700. I live in california there is no salt on the roads and I don't live by the ocean. This should not have happened.
Tl* the contact owns a 2013 chevrolet cruze. The contact stated that while driving at approximately 50 MPH, the vehicle stalled. The contact mentioned that the vehicle was being driven in a dark road and after several attempts, it was able to restart. The contact mentioned that the failure recurred and the parking assist service warning light illuminated. The vehicle was taken to a dealer, who replaced the negative terminal cable. The contact stated that a week later, the vehicle failed to start and was taken back to the dealer, where it was diagnosed that the left driver's side rear parking assist module had water in it and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 20,000.
Intermittently the anti-theft light goes on, without warning at an high speeds or when parked and shuts down all systems, immobilizing the car. This includes the radio, steering, motor. Two days ago I was driving and this happened, the car shut down, I couldn't steer or drive the car, a very dangerous situation. This has also happened when trying to start the car, the ant-theft system shuts down the car. There is no way to know when this will happen. When taken to auto dealer, the car works fine. The car has 66,000 miles. This has happened at least 6 times, but the last one was the worst, travelling at high speed and losing control of the car. What happened is similar to what happened with the ignition switch in cobalts where the car just stopped, that is pretty much what happened with me.
Very strong odor of coolant inside the car, brought it in to the dealer and they have replaced the water pump, heater core, did a pressure test on the coolant system and did a scab job of running a hose from my reservoir tank to under the car. I'm still getting coolant vapors into the car. Dex-cool has a safety warning about breathing antifreeze vapors. Inhalation: avoid breathing vapors or mists. Higher temperatures may generate vapor levels sufficient to cause adverse effects.
Tl* the contact owns a 2013 chevrolet cruze. While driving approximately 75 MPH, the steering wheel seized and the vehicle stalled without warning. The vehicle was taken to a dealer, but the failure was unable to be determined. The contact stated that the failure recurred several times. The vehicle was taken to the dealer to be serviced under a safety recall related to the electrical system and the technician stated that the water pump was leaking and needed to be replaced. The vehicle was repaired. The technician also informed the contact that the water pump housing was cracked and needed to be replaced, but was not repaired. When the heater was activated, an odor of antifreeze and fuel emitted inside the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 12,000.
Engine overheated. Tech found cooling fan not coming on. Tech found cooling fan connector melted. Tech used power probe to send 12 volts to cooling fan motor. Blew the circuit breaker in the probe. Motor faulty. Tech suggest new cooling fan motor & pigtail assembly to repair. The above description is word for word from the repair invoice. The repair shop also told us this was a pretty serious defect and could have caused the vehicle to catch on fire.
Received a recall letter on the emission,took vechile to dealership,reprogrammed emission,2 weeks later engine light came on vechile was running fine until reset of emission,call dealership,took car in for second reprogramming,same issue with engine light.
My vehicle looses power, engine leaks, have a number of different problems with the key in the switch....the vehicle started smoking and caught on fire than looses power all the time. I am afraid to drive this car because I travel with my family I have three children.
Tl* the contact owns a 2013 chevrolet cruze. While driving approximately 50 MPH, the engine stalled and the steering wheel seized. The vehicle was able to restart after multiple attempts. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 39,592.
Tl* the contact owns a 2013 chevrolet cruze. While driving at various speeds, the radio turned on and off intermittently, the gauges fluctuated, and the interior lights and headlights turned on and off intermittently. The contact stated that the engine stalled. When the ignition was turned to the off position, the key did not release. The vehicle was taken to a dealer where the cause of the failure was unknown. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 40,000.
The vehicle surges when foot is on the brake & it is becoming a struggle to keep in brake mode. Feels as if car is going to take off. Also, when defrost is on, it will turn itself off with warning flashing 'A/C off due to high engine temp' air conditioning is not even on...the heat is. This is an ongoing issue that gm cannot seem to find what the problem is.
I have always smelled something strange circulating in my car ever since I first drove it. .my mother (who has a 2012 chevy cruise) was riding in my car and asked me what the smell was and I told her that it has always smelled like that. I realized that it isn't a normal smell and realized that it is most likely a engine coolant smell and my be unhealthy to be breathing. Brother has a 2014 chevy cruise , we are big fans of the cruise and I am disappointed to be reporting this.
The car jerks continously whole sitting at red lights and stop signs. It's so bad that it feels like it will hit the car in front of me if I don't have my foot on the brake.
While I was stopped at a traffic light all of a sudden I received the following warnings: stabilitrac light, service traction control light, the engine light came on and the reduce engine power warning. Even though the warning stated reduce engine power, I couldn't drive the car. I turned the car off twice, still no power when I applied my foot to the gas pedal. I called on-star and had my car towed to the dealership. The throttle body was replaced on my car, which was covered under warranty. I noticed from several complaint sites that the incident with sudden loss or reduced engine power is a common problem with the cruze. I'm a little afraid to drive my car now for fear that the incident will happen again at a busy intersection. I hope the problem with my car is resolved with the replacement of the throttle body.
While driving my car with the heater on and the dial set at high the car developed a horrible anit freeze smell. It was so bad I had to open the windows to get the smell out of the car. It did not help when I turned the heater to a lower setting. This problem seems to occur more often when the heater is set on high. I took it to the dealer because I received a letter from chevy stating there may be a problem with a coolent leak around the water pump. They said they found a leaking return hose that goes to the tank and replaced it. It did not fix the problem. I still smell antifreeze and sometimes it is so bad it makes me feel sick. Its horrible and if they cant figure this out I will have no choice but to get rid of this car!
I purchased my vehicle in sep 2013, approx nov 2013 I began having a horrible strong odor coming from my vehicle. We searched to see if an animal was in it. I thought maybe it was my son's feet & made him change socks. It got worse & was really strong when defrost, heat & vent were on. I took it in to the dealership & they looked at it, of course that day they couldn't get the smell to occur although it did on the way there. I went a couple more weeks & it got worse. Finally, I took the car in for oil maintenance & advised again that the smell was horrible. The service manager at the time said it was a common chevrolet problem. There is a ledge under the hood, under the window & condensation from defrost or rain, etc. Sits & doesn't drain causing the water to mildew & become stagnant. He told me to leave the car running with my vent on high (& not sit in the car), spray lysol and let it run for about 5 min, it kills the bacteria. I had to do this every night for almost 3 weeks during the cold winter months. I took it back & told them it was ridiculous I wasn't going to continue doing this for the life of the vehicle. When I took it back someone else was there & sd the dealership had rec'd notice that there was a part that could be put on it, so they sent me on my way waiting for a loaner vehicle then they would fix it. They finally "put the part on" I was advised by another dealer it wasn't a part they just had to flip a switch the part was on the vehicle. The next day I got in my car & blowers were running. I called & was advised that was what the part did, so now the smell was like rotten maple syrup. During the dry summer months the smell was not there, but now that fall/winter is coming the smell is back & I have a call in to get this and other major issued fixed again. This can't be healthy especially for my boys who have severe allergies to mold.
Tl* the contact owns a 2013 chevrolet cruze. The contact stated tha ta coolant odor emitted into the vehicle whenever the heat was turned on. The contact stated that the check coolant warning light was illuminated. After inspecting the vehicle, the contact noticed that the coolant reservoir was full and that the light only illuminated when the heat was turn on. The vehicle was taken to a dealer for a diagnosis. The technician was unable to locate the failure. The manufacturer was notified of the problem. The approximate failure mileage was 46,000.
I was stopped at a stop sign getting ready to cross over hwy to go north bound. A truck came out of nowhere and hit my driver side front end. My air bags didn't deploy. I googled it and saw there is a recall on my vehicle for air bag. I just bought the car 2 weeks ago. Shouldn't the dealer be responsible for fixing recalls before selling the car even it is used.
On 10-1-14 my cruze eco would not start. After multi tries and hearing only clicking sounds it did start. After getting to my destination and letting the car sit for hours it did the same thing again. Contacted dealer was told to bring car in which I did on 10-3-14. After a week, they stated they showed the alt was not charging and replaced it then again because 1st one they received from g.m was defective. On 10-10-14 picked up car started it up went home and let sit for about a hour then tried to start and again it only clicked but this time there was 3 messages and one was to roll window up and down? Why? Does these cruzes have electrical issues or computer issues? Contacted selling dealer again and was told to bring it back which I did on 10-13-14. Waiting on my new cruze again to be fixed and wondering why do these 5 star cruzes have so many problems according to what I have been reading the last few days without g.m doing something. I am not satisfied with this car.
Tl* the contact owns a 2013 chevrolet cruze. While accelerating from a stop, the vehicle moved backwards before accelerating forward. When the brake pedal was depressed, the vehicle jerked forward. In addition, the contact heard a rattling sound coming from the engine and motor oil fumes were present. The check engine warning indicator illuminated. The failures occurred numerous times. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was unknown.
Tl* the contact owns a 2013 chevrolet cruze. The contact stated that while driving at various speeds, the vehicle stalled numerous times and the traction control light illuminated. The contact mentioned that due to the failure another vehicle crashed into the rear of the vehicle. A police report was filed and no injuries were reported. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 23,000.
Driving down the highway @ 65 MPH our 2013 chevy cruze died suddenly. As we coasted, I tried starting it and it started and we continued. A few minutes later it did the same thing, we coasted to the side of the road, stopped, and again it restarted. We continued our 3 hour journey home without any other incidents.
Just a few months after purchasing our cruze, is has failed to start on numerous occasions. After 2 or 3 key turns, it does start. This has occurred a dozen or so times in the 16 months we have owned the car.
Tl* the contact owns a 2013 chevrolet cruze. The contact stated that the check engine indicator illuminated and the vehicle hesitated while driving at an unknown speed. The contact took the vehicle to the dealer several times. The dealer reset the thermostat once and then replaced it, but the failure recurred both times. The vehicle was not repaired and the manufacturer was not notified. The failure mileage was 26,000.
There are three problems affecting my car. I took it in to the dealer on june 7, 2014. My car was experiencing the fan turning on abruptly and picking up all types of debris from under the car, the AC also began blowing hot air, and the thermometer to measure outside temperature was not accurate. They identified all three problems. The AC and fan were linked to the compressor not working, and the thermometer needed an update. I was told they did the update and that they would have to special order the compressor and would call me within 3 days to come back so they could install it. We are at the end of the month and I have yet to receive a call I have called them twice already and they do not have an answer as to when the part will arrive. The thermometer is still not working, I have no AC. I am disappointed as all this is covered under warranty and I am stuck with a car with no AC which is pretty bad considering we are in the summer months, I am afraid to have my children in the car with me if I have to drive on the freeway because I cannot roll the windows down and the temperature in the car becomes too hot.
I have notified dealer [xxx]; 613 paseo de onate; espanola, nm 87532; tel 505‑753‑7481; 1‑800‑430‑2356; fax 1‑505‑753‑7481 of a sweet burning smell when I first purchased car. I have not smelled that odor since I bought the car new in november 2013. I have read the albuquerque journal as well as the wall street journal and have seen recalls for front wheel drive axles cracking. Today's wall street journal says select 2013-2014 have defective airbags that could deploy with the ignition on or off. I purchased this car understanding that it was chevrolets best selling and safe car with 10 airbags and 5 star rating for safety. My niece is 21 and her daughter (my god child) is 13 months of age. These are scary recall's when children or young responsible adults are in my 2013 chevrolet cruze eco. This does not give me peace of mind and I want to make sure my car is registered through the federal safety agency. Our family has been through enough deaths with our immediate family. Safety is more important than any amount of money. Help keep families safe and protected. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
My sister and I rental a car it stop on the interstate,we was stuck from 830pm until 530am,no help from budget.
Tl* the contact owns a 2013 chevrolet cruze. The contact stated that when driving at various speeds, the vehicle would decelerate to 30 MPH. The contact stated that the engine power reduced, service stabilitrak, and service traction control warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 1,500 and the current mileage was 13,000.
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