Faulty thermostat. Fan starts running shortly after driving, temperature gauge does not register a temperature, coolant good, radiator good, oil good. Short distance later, receive a message "A/C off due to high engine temp". Called my dealership and they informed me that they replace thermostats in cruze vehicles all of the time due to this problem.
2013 Chevrolet Cruze engine complaints
Page 9 of 9: complaints 221 to 233 of 233, newest first, as owners wrote them.
I live in a cold climate. While driving I get a very strong odor of anti-freeze or motor fumes that are inside the cab of the vehicle. It doesn't matter if the heater fan is on or off, the odor still gets inside the car. I have had it to the chevy dealer that I purchased the car from and was first told there was nothing wrong. The second time they replaced the inside cab filter, which isn't covered by the warranty, and it still smells. My commute to work is 1 hour and within 10 miles I have been getting sick to my stomach and headaches. The car is going back to garage again today for the 3rd time and I am predicting they will again charge us to replace something that won't fix the problem or simply tell us that nothing is wrong.
Letter from congressman johnson on behalf of constituent re 2013 chevy cruze. *smd the consumer stated there was very little heat in the vehicle. The temperature gauge fluctuated, and the windows and instrument panel would fog up. *jb updated 04/28/14
Tl* the contact owns a 2013 chevrolet cruze. The contact stated that while driving approximately 20 MPH, the vehicle suddenly stalled. The contact restarted the engine and the vehicle resumed normally. The vehicle was taken to the dealer, who was unable to diagnose the failure. The manufacturer was notified and no solution was offered. The failure mileage was 3200. Updated 06/17/14*lj updated 8/17/17
2013 chevy cruze 1lt with the 1.4 turbo engine. I have actually owned two of these cars, the first was a 2011. The complaint is about both and I suspect is the same in every one of these cars that have the 1.4 turbo. My complaint is about a possible health hazard with these vehicles. They emit antifreeze fumes constantly and gm is now claiming that this is normal and they will not fix it. Shortly after I purchased the 2011 model I began to notice the smell of hot antifreeze every time I would drive the vehicle, I took it in for service several times and they done everything possible to fix it with no luck. Finally after about two years of dealing with this I got tired of it and traded it off for a 2013 same model. I know that sounds stupid and was but my reasoning was that I loved the car and thought that surely gm had corrected this issue by now(I was very wrong). Shortly after my purchase of the 2013 I began to smell the antifreeze again and again began the process with gm to get it fixed but as before, no luck. Finally after fighting with it for several months gm has called me back and said that the smell is normal operation for this vehicle. According to them the water pump is designed to leak a small amount and the leakage is caught in a retention chamber built into the water pump them evaporated out via the heat of the engine causing the constant smell. This is ridiculous! I strongly believe that sniffing these hot antifreeze fumes all the time can't be good for you and will in the long term cause health issues. With this answer I ask gm to take the car back or at least let me trade it for another model but they are unwilling to help me any more. I know that this problem is wide spread, not just with my vehicle. If you go to cruzetalk.com and research this you will find hundreds of other people with the same complaint. Thank you for looking into this for us.
Almost from the day I leased my manual cruze I had engine dying problems. It happens when I downshift into second gear, when I stop and when I stop suddenly. It happens perhaps a few times a week. The dealership service dept. Tested the car and found nothing wrong. It was suggested, tactfully, that perhaps I wasn't shifting correctly. I am almost 66 years old I learned to drive a car on a three-the-tree ford. I have owned only one automatic car in my life, and that was for four years. I really don't think I am to blame. As the gm ignition switch came to light I began to wonder. Over the past few weeks gm has expanded its recall into more recent model years. To me, it is simply the gm culture when it comes to building cars. The same mentality about using bad parts was probably passed on the 2013 models.
When my husband and drive the car and turn it off the car tries to re-crank on its own. It has happened numerous times. Also, my cousin witness it one day after I turned the car off. I'm not sure if it's the ignition or what. We wanted to report the problem sooner but didn't know how to until I searched on the internet. It's scary to see such vehicle trying to re-start itself.
I purchased a 2013 chevy cruze in june, 2013. In november of the same year, I struck a deer on a rural stretch of interstate highway at high speed (70mph). At this point there were roughly 9,000 miles on it. The air bags did not deploy, but I was unharmed. The impact caused the vehicle to do a 180 degree roll onto the shoulder, at which point I exited the vehicle to see the area near the battery smoking with a small flame coming out of it. Within minutes, and before emergency vehicles could arrive the front of the car was fully engulfed in flames.
In april of 2013 my 2013 chevy cruze shut off while attempting to drive off from a red light that just turned green, as soon as I stepped on the gas pedal the car just shut off. There were no other vehicles behind me so I immediately tried turning the car on but I had to put it park then start it again and continued en route and did not think anything of it. This happened twice within the next few months. The fourth incident I had a car full of family member and we were getting on the freeway on ramp slowing to come to a stop when the light turned green so as soon as I stepped on the gas pedal the car shut down and I had no control and was almost hit from behind luckily there was no car in the lane over so the truck behind me swerved into the next lane and I once again put the car in park started again and immediately called the dealership and took the vehicle into the dealership. I was told by the service department a few weeks later that they figured the problem was a low octane gas and I just needed to start using chevron only and they would give me $250 in chevron gas cards. I refused to pick up the car because I already only used chevron gas in the vehicle since I purchased it in december 2012 with only 3 miles. After 2 months of arguing back in forth about them not having a fix for the car I returned the rental and purchased a different vehicle elsewhere and filed a complaint with gm which also gave me the run around about the vehicle being fixed when it wasn't ever worked on to this day they have the car and I am now in collections and continuing this headache with gm. They said its not a recall but I have spoken to several other people including the rental company that has had the chevy cruze shut off on them as well.
Noticed a coolant (antifreeze) odor when the heat is on. I don't notice it all the time, some days there's a stronger odor than others. Plenty of info on other websites with same issue. (cruzetalk.com)
Took the car to dealer for car wash ,after doing complimentary multi point inspection they called me and told me my water pump was leaking.they replaced the water pump on a car with only 10801 miles.
I had the vehicle serviced for oil change and tire rotation on may 25. A few days later, approximately june 1, I noticed the vehicle was very hard to stop when backing out of my driveway (had to push down very hard on the brakes which did not seem to go to the floor). I also noticed that while I was stopped at red lights or behind other vehicles the car would lunge forward--not enough to hit someone because I noticed it as soon as it happened. About two weeks later I took the car to the dealership, jeff wyler chevrolet eastgate, and advised them of the problem. Someone test drove the car with me in the passenger seat, and he informed me that he could find nothing wrong with the car. I do not know if he checked anything else while I was in the waiting room. At my request, he provided me with a printout documenting the visit. On july 7, 2013, while my daughter was pulling the vehicle into our garage, the brakes failed and she hit my granddaughter bicycle which, in turn, went through the drywall at the end of the garage. I have four children living at the house including an 8 and 10 year old. There is also a sign on our street indicating a deaf child lives on the street (we have only lived there since nov. 2012). We are very fortunate that a child has not been injured. There is no way to alert the deaf child that the car is coming their way since they cannot hear the horn.
Best way to describe what happened was when I was sitting at the stop sign behind someone, with foot on the brake pedal, my car went forward about a foot or so, no gas acceleration from myself, I don't know if the gas was auto controlled, but I felt like I wasn't pushing on the brake enough even though I was, I did some investigating and I read online that other people have been having similar issues with their 2013 chevy cruze.
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