The computer system goes on and off at random, which causes malfunctions in other areas, particularly the power steering and security system. My power steering has gone out multiples times, causing near accidents. The security system also locked up due to the computer, and it took 15 minutes to get it started in the arizona heat. The power steering issue is incredibly dangerous.
2013 Chevrolet Cruze steering complaints
Page 3 of 4: complaints 41 to 70 of 74, newest first, as owners wrote them.
Tl* the contact owns a 2013 chevrolet cruze. While driving approximately 75 MPH, the steering wheel seized and the vehicle stalled without warning. The vehicle was taken to a dealer, but the failure was unable to be determined. The contact stated that the failure recurred several times. The vehicle was taken to the dealer to be serviced under a safety recall related to the electrical system and the technician stated that the water pump was leaking and needed to be replaced. The vehicle was repaired. The technician also informed the contact that the water pump housing was cracked and needed to be replaced, but was not repaired. When the heater was activated, an odor of antifreeze and fuel emitted inside the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 12,000.
I had an issue starting the car a week after purchasing it in february. Random warning lights would turn on and off. I read through the owners manual and it said it may be a security issue if the key isn't clean. I cleaned the key it seemed to have fixed the problem but after a few months it came back briefly and I'd clean the key and it would be fine. On the morning of july 30th the car grinded the gears and then had trouble starting as if the battery were dead. The key was clean. After a couple tries it started. Later that day the power steering alert came on and the engine bogged down and I lost control of the vehicle for a brief moment. The light went back off and it worked fine for the rest of the day. The next day after running fine all day while on an exit ramp of a highway multiple alerts began going off and all the warning lights came on and a moment later the car stalled. It would not even crank to restart. The rear caution lights would not work unless the key was turned. The radio and dash work and light up but the power windows wouldn't operate.
For about 5 miles the warning for power steering was on I would like to report this as others are asking for a recall on this at the time I did not have a problem driving but I am concerned if this happens again the traction light was on at the same time
My daughters chevy cruise power steering light came on and it became difficult for it to steer. She turned it off and it worked fine. She made appointment at day chevrolet in monroeville and they could not find a problem. Also, they said that they had never heard of such a problem. After she left it happened again. We googled the problem and found it has happened a lot of times what should we do? I don't want my daughter in an accident and injured or killedto
Tl* the contact owns a 2013 chevrolet cruze. While driving approximately 50 MPH, the engine stalled and the steering wheel seized. The vehicle was able to restart after multiple attempts. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 39,592.
Tl* the contact owns a 2013 chevrolet cruze. While driving at 25 MPH, the steering wheel seized. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 51,699.
Tl* the contact owns a 2013 chevrolet cruze. While driving approximately 2 MPH and trying to make a u-turn, the power steering seized and the vehicle came to stop. All the warning lamps illuminated. The failure recurred several times. The vehicle was taken to the dealer. The technician was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 21,000.
There are times when the car will shut off while I am driving. The radio goes off and on, and the warning of check stability trac, I have video of this happening. I have taken it in many times and have been told that they cannot do anything about it because they can replicate what I am speaking about. This has happened on many occasions.
On june 28, 2014, I brought my chevy cruze to the dealership for a safety recall inspection (n140079) to inspect the front axle right half shaft. I was told my vehicle did not have a faulty axle and no further action was required. Then on october 20, 2014, as I was exiting a highway off ramp and merging on to a main road (at approximately 10 MPH) the vehicle stopped moving forward. The car was towed to the same dealership that performed the safety inspection on june 28th. The dealership stated the cv axle was broken and the sway bar link was broken in half. The dealership admitted that this was the same part that was inspected and involved in the recall. The dealership stated that the technician who inspected the axle on june 28th made a mistake. The dealership apologized and assured me that they would call in all other applicable customers to have their axles re-inspected.
I was on my way home from work yesterday and when I went to make a right turn, the screen went out again....which is fine. We can all live without audio and a fancy screen in our cars, but as soon as the screen went out the power steering and stabilitrak lights both came on and my power steering completely went out in my car while I was turning. I almost hit a concrete wall and the cars that were waiting for their turn to go in the oncoming traffic lanes. It was bad enough that I had that issue but of course, there's more. We live on an army base - fort sill, in oklahoma - we have to stop at the gate to get on base and show our ids to get home. I stopped at the gate and talked with the guard for a minute, showed my id and went on with my business.. I started to drive away and my car went crazy again. I lost all power steering again and all of my lights flickered on and off for three minutes, inside lights and outside too. The car started jerking like it was trying to cut off, it finally stopped and I made it home but I refuse to drive this car again.
Now just purchased the 2013 chevy cruze second day everything shut down on me took it back and asked for a replacement car because something was wrong with that on explained and video tape it all but they sutton ford told me the car was just updating and its normal. I plead with them and they said no. A week later it kept shutting off I took it back again samething 3 weeks all electrical shut off while drivin on expressway car shut down while driving could have been killed took car back 10/8 they said to bring it back on monday which it caused it to be passed 30 day no replacement car and now warranty expired they want me to pay .they has the car now just purchased 9/10. Lights come on brakelight service stabilititrak comes on the car shuts down while driving do not want this car life threatening for me and kids. Also having problems with steering took it back second day of purchased claimed they fixed it but happening again.
Tl* the contact owns a 2013 chevrolet cruze. The contact stated that the steering wheel seized and excessive force was used to maneuver the vehicle. The dealer was unable to diagnose the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 20,000.
I bought my 2013 cruze ltz about three months ago and I was sure that it was the perfect car, now, I'm fully aware that I was wrong.. I got in my car to leave for work on august 1, 2014 and when I started my car, the on dash maintenance reminders all went crazy telling me to "service power steering" and "service stabilitrak".. I knew this couldn't be right so I turned off the engine and restarted the car, the screen went crazy again with the service notifications. I didn't have time to have it checked out before work so I went ahead with my day, I got all the way to the interstate (which is about a mile and a half from my driveway) and noticed the steering was getting stiff so I pulled over and restarted the car again and the lights didn't come back on so I, again, went on about my day... Issue number two-- about three days later, and every day since, my on dash touch screen goes completely black, which wouldn't bother me so bad if it didn't make all of the "service" lights come back on. I don't "need" a touch screen but it would be really nice if I didn't feel like I was driving a ticking time bomb every day since the vehicle clearly has wiring issues. Now, if I touch the brakes or roll down a window, the screen goes completely black, the dash lighting flickers and the service lights come on. I've been searching forums for almost a month and it seems that numerous people are having these issues, not only myself. I'm so disappointed with my purchase, its almost unreal.. The perfect car, in the perfect color with more recalls (and other issues that haven't been recalled) than I even know how to deal with it. Never again will I buy a chevrolet vehicle. It is out of control to not be able to feel safe in a vehicle that you've worked extremely hard to get.
Over 30 days ago I received a recall notice for my car. The car was taken to the chevy garage to be fixed but the parts were not available. I drove this car for 30 days with a bad axle and the garage knew this. I was stopped at a red light at a busy intersection and when the light turned green I proceeded to go but my car only drifted through the intersection. It sounded like the entire front end fell out from under the car. I had my 6 month old granddaughter with me while I was going to pick up my 6 year old granddaughter from school. We sat right in the middle of the intersection while people drove by swearing and signing to me until 3 kind gentlemen pushed me out of the way. The chevy garage came and picked me and my car up but they have had my car for 3 weeks now because parts are unavailable and they don't know when they will receive them.
The driver was traveling on a two lane highway in baldwin county, alabama, when she approached a right hand curve (which the driver was fully aware of). Driver applied brakes so as to slow down to negotiate this curve, but when the driver applied the brakes, they did not respond. Additionally, the vehicle appeared to lose power steering function. It appeared that the vehicle lost power, similar in nature to the most recent ignition defects on other gm vehicles. Due to loss of braking ability, the vehicle went straight off roadway and crashed causing significant personal injury to the driver. Further, the airbag did not deploy. We contacted gm, and agreed to allow gm representatives investigate the incident by downloading the esis information, with the agreement that gm would provide the owner with the results of said investigation in a readily understandable format. After downloading the information, gm denied any liability for the incident, and refused to provide the owner with the results of its investigation in a format that was readily understandable. The vehicle was recently purchased new, and had no prior issues.
Radio shuts on and off at random, problem worsens and starts to include service warnings including service stabilitrak and service security system, power steering stops working at random, also have issues starting the car on occasion.
Tl* the contact owns a 2013 chevrolet cruz. The contact stated that while driving various speeds and making a turn, the vehicle would suddenly shut off for approximately 3 seconds before restarting. The contact also indicated that in a separate incident the power steering malfunctioned making the steering wheel very difficult to turn. The failure was not diagnosed nor was the vehicle repaired. The manufacturer was not notified of the failure. The failure mileage was 40,000. Rk
At highway speeds (between 60 and 75) there is a "notchy" tug to the steering wheel. Seems to happen driving straight. Have to give the wheel a little pressure in a turn to get it to unlock position and make it able to turn.
Intermittent electrical problem. Power steering shut off during turn. Lack of power steering lasted approximately 30 seconds.
Intermittent electrical problem. Power steering shut off on interstate. Lack of power steering lasted about 30 seconds.
Intermittent electrical problem. Power steering shut off during turn. Lack of power steering persisted approximately 30 seconds.
I rented a chevy cruz from avis for a vacation trip. I noticed at highway speeds the car pulled to the left and as I applied pressure to correct for the drift the steering wheel would release suddenly and the car would track normally for a short time they repeat. Only at speeds greater than 60 MPH did I notice the problem. I was called by avis telling me the car was being recalled but the recall didn't demand an immediate return.
The steering wheel/rack has known issues already documented by the federal safety agency. When driving, especially at speeds > 50mph, the steering wheel will "lock up" or feel "notchy" without constant driver input. When performing interstate driving you will experience the steering constantly feeling like its locking up until excessive force is used to move the steering wheel (more then a few fingers worth of strength). Definitely unnatural and definitely an issue for a brand new car. Started since 5k miles, vehicle has apprxoimately 15k miles now and the issue is getting progressively worse. Documented online is that the steering rack has a design flaw which allows air inside the steering rack, causing the steering wheel to feel notchy or like it is locking up. Being that the issue is getting worse, I expect there to be a major failure at some point and wanted this documented. Online on chevrolet cruze forums there are hundreds of issues similar to my own and I believe a tsb in chevrolet's database. I am going to attempt to bring the issue to light at the local chevrolet dealership now that I have the time to actually deal with this situation (due to military/government work conflicts). I purchased a full premium warranty with the vehicle when I bought it that covers everything for 100k miles/7 years, so there should be no issues with this request of fixing/replacing the issue.
The steering does not feel stable. At various times mostly at highway speeds the steering feels as though there is no connection for a split second with the tie rod that controls the steering. The car will actually pull slightly and require correction from time to time. The pull can be either to the right or left and not related to any possible wind. The car had been taken to the dealer march 14, 2013, with no change in this situation. The feeling is similar to driving some of the old junks from days gone by back in the 60's where the steering was loose and required both hands firmly on the wheel and constant correction going down the road.
In april of 2013 my 2013 chevy cruze shut off while attempting to drive off from a red light that just turned green, as soon as I stepped on the gas pedal the car just shut off. There were no other vehicles behind me so I immediately tried turning the car on but I had to put it park then start it again and continued en route and did not think anything of it. This happened twice within the next few months. The fourth incident I had a car full of family member and we were getting on the freeway on ramp slowing to come to a stop when the light turned green so as soon as I stepped on the gas pedal the car shut down and I had no control and was almost hit from behind luckily there was no car in the lane over so the truck behind me swerved into the next lane and I once again put the car in park started again and immediately called the dealership and took the vehicle into the dealership. I was told by the service department a few weeks later that they figured the problem was a low octane gas and I just needed to start using chevron only and they would give me $250 in chevron gas cards. I refused to pick up the car because I already only used chevron gas in the vehicle since I purchased it in december 2012 with only 3 miles. After 2 months of arguing back in forth about them not having a fix for the car I returned the rental and purchased a different vehicle elsewhere and filed a complaint with gm which also gave me the run around about the vehicle being fixed when it wasn't ever worked on to this day they have the car and I am now in collections and continuing this headache with gm. They said its not a recall but I have spoken to several other people including the rental company that has had the chevy cruze shut off on them as well.
While accelerating from a full stop, felt the vehicle lose power and heard loud noises coming from under the car. Came to a full stop in the middle of a busy road. Turned off the car. Turned it back on and attempted to move the car to no avail. Put the car in park and the car started to roll backwards. Car had to get towed. Chevy dealership states the front right axle snapped. In process of being replaced.
Tl* the contact owns a 2013 chevrolet cruze. The contact stated while driving approximately 65 MPH, the the vehicle would not travel in the direction being steered. There was force applied to the steering wheel in order to continue driving. In addition, the transmission slipped gears and lunged forward intermittently when at a stop. The vehicle was taken to an authorized dealer for inspection however, the technician was unable to duplicate the problem. The manufacturer was notified of the defect. The approximate failure mileage was 25,500.
Steering becomes "notchy/sticky" while driving, more noticeable at higher speeds. I drive 40 miles one way to work and notice this about 95% of the time. When the temperatures are in the single digits the steering seems to be fine. Dealership cannot reproduce the symptoms. They need to drive it for more than a mile. Plenty of discussions on other web sites with the same issues. (cruzetalk.com).
2013 chevy cruze at highway speeds seems to have the steering lock or become "sticky". Problem is most noticeable at speeds above 50 MPH. It becomes difficult to make minor changes in direction when trying to keep the car in the lane of traffic. The "lock up" seems to be worse when correcting to the left compared to correcting to the right. This becomes a real concern when driving on icy or snow packed roads as I fear a loss of control when overcorrection due to the "sticky" steering.
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