Broken mode select gear. Unable to change the heat to defrost and the windshield will not clear in cold weather.
2013 Chevrolet Cruze visibility problems
33 complaints (6% of all complaints for this car). Typical mileage when it fails: 69,592. 1 crash reported.
- owner complaints
- 33
- of this car's complaints
- 6%
- typical mileage
- 69,592
- crashes
- 1
- recalls
- 0
Which part fails
- Defroster/defogger/HVAC system4
- Windshield wiper/washer: motor1
- Sun/moon roof assembly1
- Rearview mirrors/devices: exterior1
- Defroster/defogger/HVAC system: fan/motor1
At what mileage
Complaints by mileage at the time of the problem.
Chevrolet Cruze visibility problems in other years
Specific symptoms reported on the 2013 Chevrolet Cruze visibility
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2013 Chevrolet Cruze owners say
Most recent owner complaints, unedited.
Broken blend door in hvac box. No heat to defrost windows.
ABS system is failure. Stability, traction control. Catalytic converter failure, mileage reading failure.
HVAC blend door lever, which controls the function of properly moving the air from floor to vent to defrost, broken, resulting in inability to properly switch to defrost mode for safe operation of vehicle and driver visibility. Included are pictures of manufacturer original part, and newly designed aftermarket part. While the part has been redesigned to correct the original manufacturing design (new part is GM 13263335), no recall has been issued for this matter. This poses consequences to consumers, and replacing the part requires a complete removal of the dash, at an estimated cost to consumer of $1,000, as quoted by GM dealership in Mankato, MN.
The contact owns a 2013 Chevrolet Cruze. The contact stated while driving 25 MPH, the defroster became inoperable while driving in inclement weather. There were no warning lights illuminated. The vehicle was not taken to be diagnosed or repaired. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was 53,775. The VIN was not available.
It began raining and turned wipers on and driver side quit working and it was coming a downpour almost. I ended up bumping guard rail causing a few hundred dollars worth of damage to my car
While driving today, it began to rain, my driver side wiper was working, then 3 mins into it being on, it stopped. Car has ~87500k miles. I accessed the wiper arm linkage, and it had the driver arm bushing had worn out.
The windshield defrost does not work like it is supposed too. When I put it on defrost and the heat on full blast, it will only heat the passengers side of the vehicle and not the drivers side of the vehicle which is a huge safety concern. On the driver's side there is cold air coming out of the vents which prevents the drivers side of the windshield to not defrost. When I drive, it only seems to get worst so I pull over and try to scrape the ice off as best as I can so I can properly see. This is a huge concern when it comes to upstate new york winters, especially when we have ice storms which is when I first encountered the issue. It fails to defrost the inside and outside of the windshield on the driver's side. This is a huge safety concern as it impairs visibility.
When the climate control system is placed in defrost mode the air does not blow out the defroster vents and the windshield does not clear. This is a safety hazard especially in michigan with all the weather changes. There are many reports on line with videos of a gear on the defrost door stripped/broken, these reports go back years to current. Seems gm does not plan to authorize a recall for this safety issue. I checked with local chevy dealer and chevy customer service was told there is no recall related to this issue.
I am writing to request an investigation into chevrolet cruze heater blend door actuator failures. The issue is a small plastic gear that strips out and does not allow the blend door to cycle from windshield defrost / dash vents / and floor vents. This is a high safety concern in cold / rainy weather driving due to the vehicle operator is unable to adjust the bled door to defrost the windshield. This in turn allows the windshield to become fogged, (or frosty in extreme cold) which leads to very poor visibility. I have a professional youtube channel that shows the issue in detail the link is https://youtu.be/i5pdaia0p-8 quotes to repair this issue range from $800.00 to $1500.00. Being this failure can lead to an accident caused from poor visibility from an obvious design flaw, to cut corners and save money, this needs to be looked at. My video has nearly 11,000 views from people with this problem. Also almost every forum online have people discussing this problem. I believe it is n bad taste for chevrolet to not yet acknowledge this as a recall.
Questions about the 2013 Chevrolet Cruze visibility
Does the 2013 Chevrolet Cruze have visibility problems?
Owners have filed 33 complaints about the visibility of the 2013 Chevrolet Cruze, 6% of all its complaints.
At what mileage do 2013 Chevrolet Cruze visibility problems start?
The typical (median) mileage in owner complaints is 69,592 miles.
Was there a recall on the 2013 Chevrolet Cruze visibility?
There is no recall for this problem on this model year.
What year does the Chevrolet Cruze have the most visibility problems?
The Chevrolet Cruze model years with the most visibility complaints are 2014 (47 complaints), 2012 (43 complaints) and 2013 (33 complaints).
Other 2013 Chevrolet Cruze problems
Engine 233Electrical 122Transmission 113Steering 74Driver assistance 63Brakes 50Airbags 49Acceleration 39Fuel system 32Body 13Lights 11Suspension 8Seat belts 4Wheels 4Tires 3Locks 2Seats 1
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