Defrost switch/door motor gears are broken causing the windshield to not be able to defrost. Driving visibility is slim to none at all.
2013 Chevrolet Cruze visibility complaints
Page 2 of 2: complaints 11 to 33 of 33, newest first, as owners wrote them.
Excessive condensation inside the car. While running the AC, lots of water coming out of vents and very often it quickly covers the whole windshield to a state where there is 0 visibility. Recurring issue. Major issue. Life threatening condition.
The passenger wiper blade motor broke right after turning the wipers on, and will not move the wiper. The vehicle was stationary when the passenger side stopped working. The driver side wiper randomly stops working in the middle of driving at random times, on city streets, highways, ect.
The windshield wiper linkage failed via a ball joint failure in the wiper mechanism. This caused the driver side wiper to become free moving, staying attached to the car. When it failed, it wound up getting pinned against the driver side door, forcing me to exit the vehicle via the passenger side. This failure occurred when I was driving through western md on interstate 68 near grantsville, md, during a light snow and salting operations were underway. I was using the wipers and washer fluid to keep the windshield clear of salt. After this failure, I used cable ties to tie the loose wiper arm to the attached wiper arm, therefore disabling my wipers until we got to our destination, two hours further down the road. I had to stop every 10-15 minutes to clear the salt off of the windshield. I replaced the part, but have the oem part available for inspection, if requested. I noticed this specific part was recalled on the 2013 chevrolet equinox.
Wiper assembly broke and dealer replaced assembly and motor, 1 month later new assembly has broken again, causing wiper arms to freeze
Mode door actuator will not direct air to windshield. Therefore will not defrost windshield.
Tl* the contact owns a 2013 chevrolet cruze. While driving 60 MPH in inclement weather, the windshield wipers became inoperable without warning. The vehicle was taken to jeff wyler eastgate auto mall (1117 oh-32, batavia, oh 45103, (513) 752-3447) where it was diagnosed that the windshield wiper motor needed to be replaced. The vehicle was not repaired. The manufacturer was contacted. The approximate failure mileage was 99,000.
During the winter the defroster will not clear any of the windows, front and side. Happens when temperature is at 34 degrees and below. Put system in defrost + heat feet front windshield and all side windows fog up. Place in defrost only clears windshield not side total, no clear in back side windows. Have to run fan on almost full when in defrost only. Happens in motion and static. First dealer would not fix, second dealer has been working on it for 4 years
Defrost is not working. I believe the mode valve lever is broken.
The defrost doesn't work on the drivers side. When I turn the settings to defrost, the face vents turn on full power. Ive tried all of the different settings (face, feet, face and feet, defrost and feet, etc) and the defrost wont work on any of them. This causes my window to fog up and ice over on the drivers side. While im driving! Its not only annoying , it's extremely dangerous and unsafe when drivig during the winter months. There is nothing in the vents. I checked. I tried to take pictures to show how I have no visibility. It's alot worse in person.
Driver windshield wiper just stop working while driving on highway in the rain.
Tl* the contact owns a 2013 chevrolet cruze. While driving 65 MPH, the check engine warning indicator illuminated. The vehicle was taken to a dealer where it was diagnosed that coolant was leaking at the water pump. The water pump was replaced. The issue persisted and the heater and defogger were inoperable. The vehicle was then diagnosed with no coolant and the thermostat housing was replaced. The check engine warning indicator illuminated again. The vehicle was taken back to the dealer where a leak was found at the water pump. The pump was replaced again. While driving 65 MPH, the check engine indicator illuminated again. The dealer performed a diagnostic test and a p0411 code was found. This time, the air check valve was replaced. The contact stated that the heater was inoperable. The contact checked the coolant and found no coolant in the vehicle. The contact stated that the vehicle had been at the dealer for the past couple of weeks for diagnostic testing and repairs. The manufacturer was made aware of the failures. The failure mileage was 69,592.
Tl* the contact owns a 2013 chevrolet cruze. While driving 35 MPH, the windows started to fog up and the contact noticed that the blower motor failed. The vehicle was taken to a dealer where it was diagnosed that the blower motor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 43,000.
Tl* the contact owns a 2013 chevrolet cruze. While driving approximately 75 MPH, the steering wheel seized and the vehicle stalled without warning. The vehicle was taken to a dealer, but the failure was unable to be determined. The contact stated that the failure recurred several times. The vehicle was taken to the dealer to be serviced under a safety recall related to the electrical system and the technician stated that the water pump was leaking and needed to be replaced. The vehicle was repaired. The technician also informed the contact that the water pump housing was cracked and needed to be replaced, but was not repaired. When the heater was activated, an odor of antifreeze and fuel emitted inside the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 12,000.
Tl* the contact owns a 2013 chevrolet cruze. While driving approximately 35 MPH, the glass sun roof exploded without warning. The vehicle was driven to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the issue. The approximate failure mileage was 72,686.
After using the air conditioner, even for just a couple minutes, and turning it off, the windows become fogged up and the air is very stuffy and wont go away for at least half an hour with all the windows open and air blowing through the system.
Tl* the contact owns a 2013 chevrolet cruze. The contact stated that the front defroster failed to operate. The vehicle was taken to a dealer. The technician diagnosed that the blend door failed to open. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 44,300. Updated 4/16/15*cn updated 04/21/15
Vehicle surges when car is in idle position (breaking). This vehicle was not in an accident, however during a surge the car bumper went over a parking block that had a tie rod sticking up. When I backed up the car, it pulled the drivers side bumper away from the front end. Also, an engine light goes on when the window defroster is on, stating that the AC is being shut off (AC is not on, the heater is) and shuts down the HVAC system.
Tl* the contact owns a 2013 chevrolet cruze. While at a stop, the vehicle jerked and made an abnormal noise when the accelerator pedal was depressed. The dealer was unable to duplicate the failure. The manufacturer was not notified. The failure mileage was 5,400. Updated 10/1/14*cn updated 5/12/2015
Letter from congressman johnson on behalf of constituent re 2013 chevy cruze. *smd the consumer stated there was very little heat in the vehicle. The temperature gauge fluctuated, and the windows and instrument panel would fog up. *jb updated 04/28/14
When driving I keep smelling an odor coming from the venting system when the heat is on. At times the odor is stronger than other times, and even nauseating at times. I keep telling dealership that it is a chemical smell. Finally after having my car in shop twice they said that chevy did a bulletin on a "heating box" and that it is too hot and needs to be replaced. We will see if that is what it is.
Limited visibility at night, (shaded windshield) with no artificial lighting (street lights) especially bad on curves and hills. See link http://youtu.be/blu0j2bng5o
Impaired visibility at night and very unsafe, (seems as though your looking through a half darken shaded windshield) with no artificial lighting (street lights) especially bad on curves and hills. Please see link (you tube) http://youtu.be/blu0j2bng5o according to the invoice, per the consumer, the headlights seemed low. The dealer adjusted the headlights. Updated 01/23/14
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