Tl* the contact owned a 2014 chevrolet cruze. While approaching a stop light, the brake pedal was depressed but failed to respond. All of the lights on the instrument panel illuminated and the engine stalled. The vehicle caught fire and was destroyed. A police report was filed and no injuries were reported. The manufacturer was not made aware of the failure. The approximate failure mileage was 200. The VIN was unavailable.
2014 Chevrolet Cruze engine complaints
Page 9 of 9: complaints 221 to 235 of 235, newest first, as owners wrote them.
Driving down a road on the friday morning. When a deer popped up in front of me. I hit the deer on cruise control going 70 MPH; but was hard braking to avoid the deer. The vehicle clipped the deer on the front left side of the car by the hood. The airbags did not deploy, meaning it wasn't even a big impact. So I pulled over to call authorities when the car began to smoke. Shortly after, estimated two minutes, the vehicle caught fire. The fire begin on the front left side of where the battery was located. It completely burned down the car. Not sure how hitting a deer, would not set off the air bags and also start a fire. Luckily I was able to make it out with no injuries.
Looses power when sitting at light, doesn't quite shut off, constant belt squealing, engine light coming on, taken back to dealership on 3/21/15 because the engine light came back on, belt still squealing, engine still hesitating and losing power. Dealership replaced knock sensor and drive belt tensioner. Taken back on april 3, squealing still, making a loud sound when you turn the car off, still having hesitation problems. Dealership replaced water pump and harmonic balancer. Taken back again, still hesitating, dying down in power still, making sound when you shut the engine off still. Taken back again, replaced seal in engine that was being sucked into intake. Still having problems with hesitation, power dying down and no pick up or acceleration.
Tl* the contact owns a 2014 chevrolet cruze. While driving at 55 MPH, the engine stalled and both of the headlights became inoperable. The contact crashed the vehicle into a side railing. The contact stated that the signal indicators were inoperable. The air bags failed to deploy. A police report was not filed and no injuries were reported. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,000.
I purchased a lease vehicle (@500 mileage at the time). A few months later, the motor sounded like I had over 100,000 miles. Very loud. I changed the oil at permitted time, took it in for a mechanic test drive. Mechanic said it seemed fine. Feedback from passengers were affirming that there is definitely an issue. It seems the colder it is, the harder it runs. Like you never change your oil, and the muffler has a hole, or the motor runs real heavy, like rpms sticking. Sometimes its more faint. I tried higher grade gasoline, as advised, this did not help. More importantly. The doors should definitely be recalled. They are a safety concern. They slam back on you even if opened all the way, if on an uneven pavement or slight incline. There is only one latch at all the way open. This has been a major problem and slams back on my children and myself. I am concerned for others that may drive this vehicle. There should be a second latch or catching mechanism to prevent it slamming on your legs/head.
Tl* the contact owns a 2014 chevrolet cruze. The contact stated that while driving at unknown speeds, the check engine warning light suddenly illuminated. The vehicle was taken to the dealer on multiple occasions where the knock sensor and the oxygen sensor were replaced but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 5,800.
Water pump had to be replaced due to leak, computer reprogramed to fix steering wheel catch, battery terminal cable replaced for unknown reason. All this on a brand new 2014 cruze. Wtf? Not to mention initial drive shaft repairs. Thought this was an american made car with quality american parts, worst first new car buyer experience ever. Make it right gm.
2014 chevrolet cruz ltz exhaust fumes/mold/antifreeze smells caused sickness, bad allergies, eyes, nose, lungs problems.
I found a white metallic gunk on driveway. I went to investigate for leakage, after dealer had one week ahead appointment available. I found rust on the welds of the muffler, rust on the hanger rods for the muffler, rust on nuts and bolts throughout the under carriage, rust on metal parts of the drive shaft, rust on the back tire trims, rust on the engine block, rust on the suspension, rust on the shocks, and the list goes on, on the many more parts of the under carriage. Not just rust but corrosive rusting, that just didn't start over the last three weeks. Dealer had to fail to put car up on rack upon receiving from chevrolet, and failed before handing it. This type of rusting happens only after maybe three years or more at least according to people I've shown the photos to, who know cars. Dealership has a gm expert coming in to expect the car. Feel very unsafe driving this car.
After purchasing the 2014 cruze on july 29, 2014, I drove it to my residence which was for 6 miles and parked in my driveway. I placed the shift level in the park position and set the emergency brake. My grand daughter, age 16, asked if she could test drive the car. After entering the vehicle, she released the emergency brake and attempted to start it. The car would not start and unknown to her while attempting to start, the vehicle slowly went backwards into the street. The shift lever in the vehicle was stuck in park and would not move and it would not start. I called on star and asked them to run a test on the car to see what was wrong with it. The lady came back with no known problems from their test. I asked and she called a tow truck to return the vehicle to the dealer. The cruze was repaired the next day. The problem was identified with a defective shift cable. The casing around the shift cable at the transmission cracked causing cable not to release leaving transmission in free mode. I was upset and angry with the dealership and gm because the vehicle broke down in the first 6 miles. I then checked for recalls on the vehicle and found gm recall number 14048 and the federal safety agency recall 14v092, which identified my defect exactly, but did not include my VIN in the recall order. I called gm and expressed my concerns they assigned a case number and a very nice lady called and asked what would make me happy. My main concern was the safety of my family and other people who have bought the cruze with a defective shift lever cable. Once a part is identified as defective it should no longer be used and it should be replaced on all manufactured vehicles. I was offered a replacement vehicle by the dealership and gm but I declined the offer.
Moving with traffic, sneezed and when I opened my yes I couldn't stop in time and rear ended a stopped or slowing down vehicle. I was wearing my seat belt,slammed into the steering wheel, wondered why the air bags didn't deploy. Went to hospital. Bruised from right side of neck down my chest. Faint black yes from hitting steering wheel. Bruises on both knees. I am concerned the air bags failed. Your assistance would be appreciated. Also have pictures of bruising.
At the end of december 2013 I purchased a 2014 chevy cruze turbo diesel. Shortly after buying this vehicle I discovered there as a problem with the excessive torque and the braking system and hair trigger brake release. When releasing the brake this car would leap forward in an unsafe manner. This would happen when releasing the brake slightly. Releasing the brake a quarter of an inch or less was sufficient. I am not talking about my foot slipping off the brake pedal. The high RPM's and torque is not a good match with this particular automatic transmission. I am sure a standard transmission would be a better match. After my car jumped out into a major street and almost caused an accident I took my vehicle to my local dealership. The dealership examined my car and came up with the bellowing results: brakes feel normal for vehicle. 4 wheel disc and has electric vacuum pump. No repairs required at this time. Idle normal for present time, ECM will rise idle at certain time like cold start compensate for battery draw of glow plugs?. By the way the above incident occurred when the car was normal operating temperature. As a result I immediately traded this vehicle (1500 miles were on the odometer) for a different brand. It would be nice if your engineers could look into this matter to avoid future incidents with other chevy cruz owners. I am very concerned over the safety of this vehicle. Thanks
Tl* the contact owns a 2014 chevrolet cruze. The contact stated while driving on an incline, the vehicle drifted backwards. Immediately after disengaging the brakes, the vehicle stalled without any warning. The vehicle was taken to the dealer where the technician was unable to diagnose the failure. The manufacturer was aware of the failure. The vehicle was not repaired. The failure mileage was 500 and the current mileage was 7,500.
The car was turned off for approximately 45 minutes. The door was opened and a buzzing noise was coming from the engine area. It lasted about 5 minutes. The same thing happened 5 more times. At that point, we had an appointment to be at. The issue has been handed over to the gm engineers. At this point, nobody knows what the problem is, we believe it could be a safety hazard. The only time we have driven the vehicle since that episode, was to take it over to the dealership.
While driving my newly leased 2014 chevy cruze with the heat on to school I became dizzy, nausea and very disoriented. I pulled over and opened the windows took my hat and scarf off, within a few minutes I began to feel normal again. I preceded to start driving again only to have the same thing happen again. I called my mother to make her aware of what was happening when I drove my new car. She advised me to leave the windows open and to keep the heat off until we could get this car in for service. We brought the car in for service on january 13th, 2014 advising them that within 15 mins of driving the car we would become sick with a headache and very nausea and dizzy. The service men laughed at us. We told them that maybe its carbon monoxide getting into the car. We left the car at the service center . The very next day I received a call from the dealership advising me that yes we were right that it was carbon monoxide getting into the car. They had a service man drive the vehicle who concluded that yes it was carbon monoxide poisoning. They were going to get in touch with gm and advise us as to what they were going to do!!
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