For the airbag the car was sold to me without a working airbag. It’s in the steering wheel (I have been told this by a Chevrolet dealership) and the part that is broken is the part that will make it inflate in case of crash. This is scary to me. I was just in my first (and hopefully only) accident a month before in a more steely car and while no airbags were deployed it still hurts. The second issue is with the fuel pump or sensor - the coding is very unsure but the dash (including the mechanical gauge) says the car will go from half tank to empty on an 8 mile drive. It has no leaks on the underside and I had it into the mechanic twice. The second time because it stumbled and stalled at a stop light. Before dying - half tank. August 6th they just scanned it with their computer I got no paperwork from them. On the 15th I didn’t get any paperwork either. I will include the shop’s number.
Chevrolet Cruze fuel pump problems
15 of the 3,731 owner complaints about the Chevrolet Cruze describe fuel pump failure, most of them for the 2012 model year.
- owner complaints
- 15
- worst model year
- 2012
- typical mileage
- 37,000
By model year
- 20182
- 20171
- 20151
- 20143
- 20133
- 20124
- 20111
Often reported together
Check engine light 5Won't start 2Stalling 2Power steering loss 2Loss of power 2Warning lights 1Transmission failure 1Steering lock-up 1
Trouble codes mentioned
U0109 1P069E 1
What owners say
According to my car being diagnosed the fuel pump needs replaced. The car is available for inspection. A warning signal is on my dash board, its the check engine light that is on.
I have been up there date for fixing this vehicle for the last 4 years when i bought it with 60k miles , I have replaced multiple parts so far from foil pump , wheel, coolant pipes and the container many times from constant leaking in the fuel pump, I have replaced the alternater twice by 70k miles , ABS system failed many times and no one can fix it , Lastly , my daughter was driving to school and while she was driving on the roundabout in the outer lane . She tried to turn the steering wheel t take the exit and everything got locked on her immediately from steering wheel and the break paddle caused he car shift to the curb and hit the side walk because it went out if control because the tire split out the wheel along with another piece from wheel behind the tire , almost killed my daughter on the seen . I had spent in this At least $10k and now it barely passed &100k Just unbelievable. This car is piece of trash no safety in this car now I parked the car and I’m trying to think what to do with it. I will take it back to the GM and the Chevy dealers and I’m complain because even the dealers for the GM and Chevy are the worst people to deal with and the worst customer service. They’re not helpful at all. I have went to local shops. They do better job but the thing is this car is piece of crap Replacing and go back. I am not spending any more penny on this car now I have to get a brand new car for my daughter to go to college she needs it better or don’t sell more cars. This has to be a trust immediately as my daughter career relying on transportation, And I am not claiming my insurance to fix the damage on my vehicle because my insurance will raise my premiums and there was no other car involved because she was on the roundabout on the side lane and she had to hit the curb because the car kept going and has no control but luckily she wasn’t going on the inside lane on the roundabout otherwise she’ll be hitting another vehicles from losing control
The contact owns a 2017 Chevrolet Cruze. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who determined that a faulty High Mount Stop Lamp gasket allowed water to leak into the trunk and fill the rear compartment battery tub, resulting in water damage to the Multifunction Power Supply Converter, Fuel Pump Power Control Module, and Fuse Block. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program 16147, but the vehicle was not included. The manufacturer was notified of the failure but referred the contact to the federal safety agency Hotline for assistance. The failure mileage was 90,000.
The vehicle first prompted that it had a recorded a misfire in cylinder 1. Changed the spark plugs and coil packs. Vehicle noted a misfire in cylinder 1gain and said service stabilitrak. Changed the pcv valves and other vacuum pieces on the valve cover along with the MAF sensor. Engine ran fine on test drive, then dumped oil on the ground as I was pulling back into the drive way. Gasket comes on the oil pan so that’s getting replaced next. Then I have to check the fuel pressure sensors and fuel pump to see if they’re failing because apparently GM has a points bulletin out about them not being so good. Plus hope the engine isn’t ruined when it lost all its oil.
For about a year now my 2014 Chevy Cruze’s steering wheel will lock up for a few seconds while I am driving (at speeds up to 80MPH) - which is extremely dangerous. When this happens, several lights will then pop up on my dashboard and messages are shown saying “service power steering” “service traction control”. The radio turns off, the lights inside the car turn off, and the back up camera stops working. The engine light has been on and will not go off. I have already replaced the transmission and the starter as well as the fuel pump. I was told by my mechanic to just get rid of the car as it has way too many issues to even attempt repairing. I once ran over a curb and popped a tire when the steering wheel locked up. Every time I start my car there is a message that say “roll down driver window and roll back up” which I do not understand. This seems to be happening to several people. I am very disappointed and scared to be driving this car.
I've had this car for less than 2 months I've already spent $3,500 I've had to replace the thermostat the resvoir tank most oxygen sensors lower stream and upper stream now has a blown head gasket and a possible fuel pump
Engine unexpectedly stalled when braking for neighborhood stop sign. Lost power steering and engine power but did not lose power to gauges or accessories. No check engine light or other warning lights or messages on dash. Put car in park and restarted engine. Normal start. Turned onto major city street and drove half mile. Started braking for traffic light but didn't come to full stop because light turned green. Engine stalled again. Same exact thing and again no warning lights on dash. Felt like a sitting duck and very scared of getting rear-ended. Luckily no one was behind me. Turned on emergency flashers, put in park, and restarted engine. Again started normally. Remained in right lane and was very fortunate that I worked just down the street and didn't have to make any additional stops along the way. Parked car and refused to drive it home that night because I felt the vehicle was unsafe to drive. Had car towed to dealership the next morning. When I tried to start vehicle to move it into a towing position, the engine tried to start but stalled within a few seconds. Occurred 4 times in a row. Still no warning lights on dash. Unable to accompany tow company to dealership due to covid restrictions, but called dealership and told them what had happened. They diagnosed it as a failed fuel pump. They still have the car (4 business days later). The car only has 37,000 miles on it (very low mileage to have a failed fuel pump). I never let it go below 25% full tank. It's a diesel, so I can't control fuel quality. This is the third time I've had a fuel system issue with this car in the two years that I've owned it (bought new) - very inconvenient. Other two times were also failed fuel pump or filter, but with corresponding check engine lights and/or symptoms. This time was without warning and made me feel very unsafe. I really love this car, but am now scared to drive it.
My car is a 2014 chevrolet cruze and only had 17,000 miles on it when my fuel pump went out while I was driving down a busy street at night. Before that happened I noticed for several days before that my gas was burning up at an alarming rate. Not even getting 25 miles when I had put $20.00 in tank. The day this happened I left my house where I was parked in the garage, my first stop was a gas station. Upon leaving there I made it half a block and car died in the middle of traffic. I could not go anywhere just dead. Tried the battery, tried to jump it but nothing worked, so I had it towed home.. The next day I called the dealership and they towed it to the dealership. They had my car for a couple days before they told me I had something in my gas, sent me a picture of this measuring cup with 2 different separated liquids in it. One clear and one light brown. Said it would be $1013. And change to fix this problem and since it was vandalism it was not under warranty. I was very upset so he suggested I call insurance and claim through them. Went back and forth with them trying to figure out when the insurance adjuster was going to be there. 2 weeks went by and I was still paying for a car rental and they hadn't started on my car yet. Insurance adjuster came out and said they would cover if it was vandalism but he didn't think it was vandalism. I didn't either since I was parked in the garage and I was having fuel problems before. So my deductible was kind of high and insurance said it wasn't worth it to cover for that little bit of money and I agreed. It took them longer than 2 weeks to fix it. They said the bad fuel made the fuel pump go out, and I'm not so sure because tons of people complain about the fuel pump in different online forums. I'd like to know if there is more people complaining of this. Uploaded 2 photos and also have paperwork info from insurance.
I recently had a diagnostic done on my 2012 chevy cruze eco 1.4 liter. The code read as p069e, fuel pump control module. I have had issue with the instrument panel not showing accurate fuel levels. Sometimes if the fuel goes below half a tank it reads empty for a few days or a week, even if I fill up the tank it still reads empty. This can be dangerous, especially on long trips and I have a long commute in and out of different cities. I have had this issue since I have had the car at 1100 miles when I got it. I currently have about 108000 miles. I used to think it was the fuel pump, but recently learned it could be a few things like the fuel line pressure sensor, fuel pump mra, wiring, circuit issues, or the fuel pump control module. And the fuel pump control module seems to be the main issue or so I have heard. It would be great if this could be resolved, it is not good driving around with a defective fuel system.
Related recalls
Fuel system, gasoline
- What is wrong
- General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
- Risk
- A fuel leak, in the presence of an ignition source, increases the risk of a fire.
- Remedy
- GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is 18159.
Recall number 18V304000 · Recall details
Fuel system, gasoline: storage: tank assembly: mounting
- What is wrong
- General motors (gm) is recalling certain model year 2011 and 2012 chevrolet cruze vehicles manufactured from october 2, 2009, through may 14, 2012. Attachment welds for the fuel tank strap secondary brackets may have been omitted.
- Risk
- The fuel tank could come loose in a crash, possibly allowing fuel to leak from the tank. A fuel leak in the presence of an ignition source could result in a fire.
- Remedy
- Gm will notify owners, and dealers will inspect the vehicle for missing welds. If the vehicle is missing welds, dealers will secure the bracket attachments with fasteners. Repairs will be performed free of charge. The safety recall began on july 9, 2012. Owners may contact the chevrolet owner center at 1‑866‑694‑6546.
Recall number 12V289000 · Recall details
Questions about the Chevrolet Cruze fuel pump
Which Chevrolet Cruze years have fuel pump failure problems?
The model years with the most reports are 2012 (4 complaints), 2013 (3 complaints) and 2014 (3 complaints).
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