Chevrolet Cruze power steering loss problems

Filed Apr 15, 2026 · Steering · AZ

While driving, I went to make a right turn and the power steering went out making the turn very difficult using manual muscle to complete the turn. Fortunately, it was in a parking lot. After the ignition was turned off for about 45 minutes, I turned it back on and the steering functioned normally. However, I am very concerned if this problem would again happen and I am driving at a speed and this problem would appear, it could possibly cause a serious accident because of the unexpected action that would be required.

Filed Apr 2, 2026 · Electrical, Engine · IN

The primary failure is a total loss of engine power and electrical systems while the vehicle is in motion. The dealership (Ray Skillman Southside Mitsubishi) has diagnosed this as a failed engine/body control computer system. The vehicle is currently located at the dealership's service center and is available for inspection. The vehicle has stalled/shut off completely while driving on four separate occasions. This resulted in an immediate loss of power steering and motive power, nearly causing collisions in traffic. A vehicle that loses all power without warning is a severe safety hazard to the driver, passengers, and other motorists on the road. Yes. The problem has been confirmed by the Ray Skillman service department. They have attempted to repair the issue 3 times without success and currently state that the vehicle is inoperable while they search for a used replacement computer component. The vehicle has been inspected multiple times by the Ray Skillman dealership technicians. To date, no representative from the manufacturer (General Motors) or insurance has performed an independent inspection, though a formal complaint has been initiated with the dealership's corporate management. There were no consistent warning lamps or symptoms prior to the failures. The vehicle would unexpectedly lose all power and shut down. These symptoms first appeared within the first 100 miles of ownership (purchased at 11,000 miles; current mileage approximately 11,800 The dealership has refused to provide a loaner vehicle and is currently attempting to resolve a recurring safety failure using a used/salvage electronic component rather than a certified new part, which I believe further compromises the safety of the vehicle.

Filed May 24, 2023 · Electrical · WI

the negative battery cable terminal clamp has an insufficient crimp at the battery negative terminal causing intermittent issues with the vehicle. Radio/HVAC Display has turned off and on; the Antilock Brake System, Service Traction System, Service Stabilitrac and Steering vehicle messages come on and off; the turn signal sound may not be heard; “Service Steering” displays in the Driver Information Center (DIC); and the interior and exterior lighting flickers. Power steering assist has also be lost, and greater effort has been needed to turn the steering wheel at low speeds or while the vehicle is stopped. This is a known safety issue and SB-100-57574-8899 was previously issued for some but not all of the Chevy Cruze models and my 2014 should have been included in this recall.

Filed Jan 11, 2023 · Electrical, Engine · ID

First incident. 4 hours into 8 hour road trip. Flashing check engine light. Stabilitrack failure. Misfire codes. Took it to 4 different shops in Las Vegas Nevada. Non would complete repair. Took it to dealer in Utah hour and 45 minutes away, jerking missfires loss of power and power steering, dealer offered to do repair for 1800$ :/. Repair completed. Drove 150 miles, codes popped back up to it into mechanic, reported coolant leak and misfires, replaced ign coil. Replaced spark plugs, fixed leaks. 1400$ 6 weeks later turbo seized, misfires shaking and in ability to drive faster than 35mph loss of power steering. Excessive coolant leak, repair 1170$ 3 weeks later misfire codes, loss of stabilitrack, and tc, replaced spark plugs, car is currently all over the road, pulls left then pulls right, car vibrates terribly when 55mph+ suspension in rear is almost completely defective, I can lift the car 3” with my bare hands… over active abs. 35mph no snow or ice, new brake pads 120 miles ago. Radio will turn on and off whenever it wants while driving. Car consistory idles between 750-1300* rpm. Car clearly has no sway bars. Horrible ticking and rattling noises. Chevy please buy back my car. I am concerned about my safety on a daily. Reach out to “Carvana for invoices, and contact me for the personal repairs cost”

Filed Dec 16, 2022 · Airbags, Seat belts · MS · crash · 1 injury

Loss of steering cause to side collision into bridge at 70mph no air bags deployed and no seat belts locked cause bodily injuries

Filed Oct 16, 2021 · Electrical, Engine · NY

Tsb # 16-na-015 engine stall or stumble,ignition coil wire fretting.I can not figure out why this is not a safety recall.other than g.m. Not interested in being responsible. My car stalled while driving and I had no brakes and no steering.it dont take a lot of thinking as to what can and will happen without brakes and steering.my car was towed to the dealership and the above issue was confirmed.the tsb was issued 1-21-2016 and all 2011-2014 may be affected.please advise me with a follow up on this major problem. This is my second report on this with no response.this wont go away by ignoring the issue.lets take care of this before accidents.

Filed Jun 24, 2021 · Electrical, Lights · WA

Service Bulletin Number: 14311B, Date: June 2015, Service Bulletin: SB-10057574-8899 CONDITION On certain 2011–2015 model year Chevrolet Cruze vehicles, the negative battery cable terminal clamp may have an insufficient crimp at the battery negative terminal. Over time, the internal resistance increases and vehicle electrical systems do not receive adequate power. With this condition, the following effects are possible: the Radio/HVAC Display may turn off and on; the Antilock Brake System, Service Traction System, Service Stabilitrac and Steering vehicle messages may come on and off; the turn signal sound may not be heard; “Battery Saver Active” and “Service Steering” may display in the Driver Information Center (DIC); and the interior and exterior lighting may flicker. Power steering assist may also be lost, and greater effort may be needed to turn the steering wheel at low speeds or while the vehicle is stopped. It's in the Service Bulletin Provided below. I am not sure if my 2012 Chevy Cruze Eco is included in this Service Bulletin (Below), but this Service Bulletin is the closest thing I could find that describes what is going on with my Vehicle. Lights blinking, steering hard to turn, steering warning light coming on (Stabilitrac), and other things as well described in the Service Bulletin. Again, I am not sure if my car's VIN Number, is included in the Service Bulletin, I would like to know if it is? or not?, before taking it in to the Dealer Ship, for repairs/service, because it is unsafe to drive at this point forward.

Filed Jun 23, 2021 · Electrical, Engine · NY

In regards to tsb # 16-na-015 engine stall or stumble. Ignition coil wire fretting.this problem is dangerous and can happen at any given time while driving without warning and dtc codes. (check engine light) . When the cars stall you have no power steering and no power brakes and could and will cause an accident if it has`nt happened as of yet .resulting in injury and or death. With minimal research I have found this is a known and ongoing global issue that g.m. Has known about since 1-21-2016.all these cars need to be recalled and repaired prior to anybody losing there life.

Filed May 28, 2021 · Steering · 134,000 miles · CA

The contact's daughter owns a 2014 Chevrolet Cruze. The contact stated that his daughter called him while at a stoplight to inform him that the vehicle lost power steering without warning. The contact informed his daughter to restart the vehicle while at the stoplight and to park the vehicle so that he could meet her. The contact arrived at the scene to inspect the vehicle and found no fault with the vehicle. The contact followed his daughter to her destination without further incident. The manufacturer was notified of the failure and provided a case number. The contact was also informed that a representative would call him for further assistance. The contact received a call back from a representative who left a message asking how he would like to resolve the matter. The contact had yet to respond to the manufacturer. Upon investigation, the contact discovered the federal safety agency Campaign Number: 15V442000 (Steering) however, the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 134,000.

Filed Mar 10, 2021 · Electrical, Engine · 120,000 miles · OH

This has occur more than a handful of times. This is the most recent one, I stopped at the gas station turned off my car and when I went to start it nothing was working no lights, no power anywhere. I wiggled the battery cable and it came back on but, I had to turn the key on and off multiple times for it to finally start. As I'm leaving the gas station I turn to the left and I have no power steering none whatsoever. Then it came back seconds later I was driving straight and the wheel jerked on its on and it said service power steering and once again I had no power steering. It went off moments later. When I got to my destination it lost all power again.