2013 Chevrolet Cruze: loss of power steering

Filed Jan 11, 2023 · Electrical, Engine · ID

First incident. 4 hours into 8 hour road trip. Flashing check engine light. Stabilitrack failure. Misfire codes. Took it to 4 different shops in Las Vegas Nevada. Non would complete repair. Took it to dealer in Utah hour and 45 minutes away, jerking missfires loss of power and power steering, dealer offered to do repair for 1800$ :/. Repair completed. Drove 150 miles, codes popped back up to it into mechanic, reported coolant leak and misfires, replaced ign coil. Replaced spark plugs, fixed leaks. 1400$ 6 weeks later turbo seized, misfires shaking and in ability to drive faster than 35mph loss of power steering. Excessive coolant leak, repair 1170$ 3 weeks later misfire codes, loss of stabilitrack, and tc, replaced spark plugs, car is currently all over the road, pulls left then pulls right, car vibrates terribly when 55mph+ suspension in rear is almost completely defective, I can lift the car 3” with my bare hands… over active abs. 35mph no snow or ice, new brake pads 120 miles ago. Radio will turn on and off whenever it wants while driving. Car consistory idles between 750-1300* rpm. Car clearly has no sway bars. Horrible ticking and rattling noises. Chevy please buy back my car. I am concerned about my safety on a daily. Reach out to “Carvana for invoices, and contact me for the personal repairs cost”

Filed Oct 16, 2021 · Electrical, Engine · NY

Tsb # 16-na-015 engine stall or stumble,ignition coil wire fretting.I can not figure out why this is not a safety recall.other than g.m. Not interested in being responsible. My car stalled while driving and I had no brakes and no steering.it dont take a lot of thinking as to what can and will happen without brakes and steering.my car was towed to the dealership and the above issue was confirmed.the tsb was issued 1-21-2016 and all 2011-2014 may be affected.please advise me with a follow up on this major problem. This is my second report on this with no response.this wont go away by ignoring the issue.lets take care of this before accidents.

Filed Jun 23, 2021 · Electrical, Engine · NY

In regards to tsb # 16-na-015 engine stall or stumble. Ignition coil wire fretting.this problem is dangerous and can happen at any given time while driving without warning and dtc codes. (check engine light) . When the cars stall you have no power steering and no power brakes and could and will cause an accident if it has`nt happened as of yet .resulting in injury and or death. With minimal research I have found this is a known and ongoing global issue that g.m. Has known about since 1-21-2016.all these cars need to be recalled and repaired prior to anybody losing there life.

Filed Feb 10, 2019 · Acceleration, Brakes · 82,301 miles · IN

While driving the car on an off ramp the display panel showed 3 warning light, ABS, traction control, and brake. The communication panel, where the speed and all communications about the car are given, then said reduced engine power and my car slowed down and my power steering stopped working. The panel then also said service stabilitrak and service traction control. It has happened more than once since I bought the vehicle and the dealer replaced the the ECM a few years ago and it hasn't fixed the issue as it still occurs. The most recent event happened last week.

Filed Feb 5, 2018 · Driver assistance, Steering · 68,712 miles · OH

Power steering went out while making a turn in a parking lot and both power steering light, and stabili trak light came on. I could barely control the steering wheel. Later that day car was back to normal.

Filed Aug 22, 2017 · Steering · 51,000 miles · PA

I was driving home from the store and the "service power steering" light came on and I lost power steering. The stabilitrak light was also on. It was very difficult to steer the car home. I took the car to the dealer and they tell me they can't find anything wrong with the car. They are going to keep it another day to see if they can make the code come up, but if it doesn't then I get to drive a car that can crash because of power steering failure. This is extremely dangerous to have the steering go out while driving. Gm needs to find out why this is happening and fix it.

Filed Aug 7, 2017 · Driver assistance, Steering · CA

My chevy cruze stability track control system malfunctions and my car loses power and I lose steering control and must pull over on the freeway. It has happened 5 times. Plus my stereo goes out. My chevy dealer said it is not covered because my warranty has expired. Must pay over $400 to repair the faulty indicator. This is a huge safety problem because it can happen when I am on the freeway going 65 MPH and my car decelerates down to 40 MPH and I could crash? It has happened twice on the freeway and three times on the city street.

Filed Sep 22, 2016 · Driver assistance, Electrical · 38,000 miles · MI

Roughly 6 weeks after purchasing this vehicle, I started having incidents where the radio would cut out for 2-3 seconds and the infotainment screen would go blank. At the same time, the "service stabilitrak" message momentarily appears on the instrument panel. There isn't a trend to when this happens. Sometimes it won't happen for a week, other times it will happen multiple times in a single drive. Last week, this happened and I also lost power steering and could not steer for what felt like a couple seconds. Based on the chevrolet cruze customer forum, this is a fairly common problem and other's have also lost power steering pulling out of a parking lot. There is not a recall for my specific vehicle or a permanent corrective action that I've found. It has become a safety concern and gm should take responsibility and recall the affected vehicles before power steering is lost at higher speeds.

Filed May 7, 2016 · Electrical, Engine · 60,050 miles · FL

Car's engine stopped running unexpectedly due to blown fuel pump fuse while traveling at 30 m.p.h in clear weather, during the day, on paved downtown orlando street. When engine died, lost power steering and power breaks, very difficult to control and almost got into an accident. Dealer diagnosed the issue as a coil pack problem and replaced the coil pack at a cost of $534.00. I am not sure how the coil pack that holds the spark plugs would cause the fuel pump fuse to blow.

Filed Jun 18, 2014 · Airbags, Brakes · 5,000 miles · AL · crash · 1 injury

The driver was traveling on a two lane highway in baldwin county, alabama, when she approached a right hand curve (which the driver was fully aware of). Driver applied brakes so as to slow down to negotiate this curve, but when the driver applied the brakes, they did not respond. Additionally, the vehicle appeared to lose power steering function. It appeared that the vehicle lost power, similar in nature to the most recent ignition defects on other gm vehicles. Due to loss of braking ability, the vehicle went straight off roadway and crashed causing significant personal injury to the driver. Further, the airbag did not deploy. We contacted gm, and agreed to allow gm representatives investigate the incident by downloading the esis information, with the agreement that gm would provide the owner with the results of said investigation in a readily understandable format. After downloading the information, gm denied any liability for the incident, and refused to provide the owner with the results of its investigation in a format that was readily understandable. The vehicle was recently purchased new, and had no prior issues.