The contact owns a 2013 Chevrolet Cruze. The contact stated while her husband was reversing from a parking space with her in the front passenger seat, he depressed the brake pedal but the brake pedal failed to respond, causing the vehicle to continuously reverse. The contact stated that her husband continuously depressed the brake pedal until it responded; however, the vehicle hit the rear passenger side bumper of a parked unoccupied vehicle. The contact stated that it was a fender bender. The air bags did not deploy. There were no injuries sustained. The contact contacted the police and filed a report. The contact stated that her husband was able to continue driving. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 70,000.
2013 Chevrolet Cruze: airbags did not deploy in a crash
28 of the 587 complaints about the 2013 Chevrolet Cruze describe airbags did not deploy in a crash.
- owner complaints
- 28
- of this car's complaints
- 5%
- typical mileage
- 37,000
- recalls
- 1
Airbags did not deploy in a crash by model year
What owners say
Water pump, cooling system. There’s a recall on this system already but not for my vin. The service bulletin describes 100% off issues im having yes manufacture will not help because my vin isn’t attached to service bulletin. Car over heat constantly, I’ve pretty much replaced the entire cooling system twice now. Airbags also faulty. The entire passenger side of vehicle was hit by fedex truck not long after being rear-ended and an adjuster claiming car 95% totaled,( yet still ended up rebuilding it) no airbags deployed in both situations
Tl* the contact owns a 2013 chevrolet cruze. The contact stated that while she was driving at approximately 40-45 MPH, she hit a deer and the air bags failed to deploy. The contact stated that this failure occurred in 2018 however recently her husband was driving at 70 MPH, hit a deer in the middle of the hood which then rolled over onto the passenger side. The contact stated that the air bags also failed to deploy in this incident as the damage was a huge dent in the hood and front of the vehicle. A police report was not filed and contact was not injured. The insurance company was contacted as the vehicle was awaiting inspection. The dealer and the manufacturer had not been contacted yet. The failure mileage was 165,000.
Tl* the contact owns a 2013 chevrolet cruze. While the contact was making a left turn, a second vehicle crashed into the rear passenger side of her vehicle. The air bags did not deploy. A police report was filed. The vehicle was towed from the scene. The driver sustained an injured right shoulder, wrist, and back that required medical attention. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 73,000.
I was driving about 35 MPH on a city street when the person in front of me slammed on their brakes the first time I hit the brake and the car stopped the next time I hit the brake it was hard and didn't stop the car causing me to crash into the vehicle in front of me, the air bag did not deploy and I think it should have, causing my head to slam into the steering wheel causing me to bite my tongue in half. I have contact chevrolet and gm multiple times and they won't do anything they literally have not cared one bit. I believe their is a problem with the braking system or the vacuum system in the brakes and I am not the first person that this has happened to in a cruze, I looked it up after it happened and I found a few other stories of the same thing happening.
Tl* the contact owns 2013 chevrolet cruze. The contact stated that while driving at 50 MPH, the vehicle in front abruptly stopped causing the contact to crash into the rear of the vehicle. The air bags failed to deploy. A police report was filed. There were no injuries sustained. The vehicle was towed to betten baker chevrolet buick dealer located at 930 o'malley dr, coopersville, mi 49404 where the air bag failure was unable to be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 34,897.
I was stopped in highway traffic and rear-ended (I've attached the crash report from the in state police). My seat belt did not engage and my airbag did not deploy causing me to hit my head on the steering wheel resulting in abrasions and two black eyes. This seems to be either a serious design problem or a manufacturer defect. Regardless, the sensors that cause the seat belt to lock should not be in the front of the car as they then provide no protection from a rear end collision.
Got into a very minor fender bender and the car went up in flames. Air bags never deployed because I wasn't going fast enough. But yet my car burned.
Tl* the contact owns a 2013 chevrolet cruze. The contact stated that while driving at 50 MPH in inclement weather, another vehicle attempted to switch into the contact's lane. As a result, the contact hydroplaned and spun multiple times crashing into several trees but the air bags failed to deploy. The contact sustained back, neck and shoulder injuries as well as bruises that required medical attention. A police report was filed. The vehicle was towed from the crash scene to an impound lot. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000. The VIN was unavailable.
Tl* the contact owns a 2013 chevrolet cruze. While driving approximately 10 MPH, a second vehicle crashed into the front passenger side of the contact's vehicle and caused significant damage. The air bags failed to deploy. The driver and passenger sustained neck, back, and head injuries, which required medical attention. A police report was filed. The cause of the failure was not diagnosed. The vehicle was not repaired. The failure mileage was 72,000.
Vehicle accident with another vehicle - airbag did not deploy in accident. Driver hit head on steering wheel. (all airbags deployed on other vehicle (audi s4.)) told by insurance adjustor he typically does not see airbag deployment on chevy cruize as the sensors are high on the internal frame.
Tl* the contact owns a 2013 chevrolet cruze. While driving 65-70 MPH, the vehicle was involved in a rear end collision. The air bags did not deploy and there were no warning indicators illuminated. A police report was filed. The vehicle had to be towed. The manufacturer was notified of the failure. There was one injury that required medical attention. The manufacturer was notified of the failure. The failure mileage was 52,000.
Service bulletins that may apply
- Air bags
- This informational bulletin provides information on Passenger Presence System (PPS) May Command Seat Belt...
- Summary to be provided on a future date.
- Driver Front Airbag Inflator Failure
- The informational bulletin explains how items on the passenger seat may
- Passenger Presence System (PPS) May Command Seat Belt Reminder Chime Passenger Airbag Indicator On When...
- Gm: this pi is informing dealerships about how to obtain a sir coil locking clip and it's purpose
- Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On...
Related recalls
Air bags
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.
- Risk
- In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.
- Remedy
- GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is 14305.
Recall number 14V372000 · Recall details
Questions about the 2013 Chevrolet Cruze no deployment
Is airbags did not deploy in a crash a common problem on the 2013 Chevrolet Cruze?
28 of 587 owner complaints about the 2013 Chevrolet Cruze (5%) mention airbags did not deploy in a crash. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2013 Chevrolet Cruze?
There is 1 recall and 16 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Chevrolet Cruze
Check engine light 67Overheating 59Loss of power 36Stalling 33Engine failure 23Jerking 23Fire or smoke 17Steering lock-up 16Won't start 12Brake failure 11Power steering loss 10Sudden acceleration 10ABS 9Grinding brakes 9Knocking 8Hesitation 7Wipers 7Misfire 6Warning lights 6Headlights 5Screen failure 5Oil consumption 5
VIN decoder
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