Check a VIN

Chevrolet Cruze no deployment problems

104 of the 3,731 owner complaints about the Chevrolet Cruze describe airbags did not deploy in a crash, most of them for the 2014 model year.

owner complaints
104
worst model year
2014
typical mileage
39,000
Is there a fix? There are 7 recalls for this area of the car. See below

By model year

What owners say

Filed Aug 14, 2026 · Airbags, Brakes · OH · crash · 1 injury

My transmission blew up. My airbags did not deploy. And neither of my brakes or emergency brakes worked. I was in a car accident where I hit another car in a tree and was admitted into the hospital as I am pregnant.

Filed Nov 17, 2024 · Airbags · IL · crash · 1 injury

Airbags did not deploy during accident. After accident; car displayed service airbags . Head hit windshield

Filed Jun 12, 2023 · Airbags · 180,000 miles · NY · crash · 1 injury

The contact owned a 2018 Chevrolet Cruze. The contact stated that while driving at 55 MPH, the vehicle collided with a deer and a guardrail. The vehicle was impacted on the front and rear passenger side and the front of the vehicle. The air bags did not deploy. The passenger seat occupant sustained a knee injury but did not receive medical treatment. A police report was filed. The vehicle was towed to a lot where it was deemed totaled. The manufacturer was not notified of the failure. The failure mileage was approximately 180,000.

Filed Mar 12, 2023 · Airbags · CA · crash

Cooling issues, replaced the thermostat, water pump, reservoir, still having issues. Was in an accident in 2015 and the airbags didn't go off.

Filed Feb 13, 2023 · Airbags, Engine · MS · crash

Air bags did not deploy in a serious wreck, also with the seat belts not properly securing. First week I bought it. It shut off on the interstate because it was overheating. Ac compressor was broke so it got replace. The fan motor does not spin right. When my air/heater is on my engine make a LOUD noise (since the day I bought it). Cooling system has been replaced 4 times. Overall terrible car and everything needs to be recalled on it. Not safe to drive.

Filed Dec 16, 2022 · Airbags, Seat belts · MS · crash · 1 injury

Loss of steering cause to side collision into bridge at 70mph no air bags deployed and no seat belts locked cause bodily injuries

Filed Dec 13, 2022 · Airbags, Seat belts · MS · crash · 1 injury

I was involved in an accident at 70mph and the airbags did not deploy and the seat belts did not catch as a result I had to several injuries and luckily my 3 year old daughters car seat protected her

Filed Nov 25, 2022 · Airbags · 58,000 miles · AZ · crash · 2 injuries

The contact owns a 2016 Chevrolet Cruze D2. The contact stated that while driving 20-25 MPH, the contact crashed into another vehicle. The air bags failed to deploy. As a result, the contact had whiplash to the neck and the front seat passenger head hit the windshield and whiplash to the neck. Medical attention was required. A police report was filed. The vehicle was towed to a tow lot. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer were not notified of the failure. The failure mileage was approximately 58,000.

Filed Oct 31, 2022 · Brakes · 70,000 miles · NC · crash

The contact owns a 2013 Chevrolet Cruze. The contact stated while her husband was reversing from a parking space with her in the front passenger seat, he depressed the brake pedal but the brake pedal failed to respond, causing the vehicle to continuously reverse. The contact stated that her husband continuously depressed the brake pedal until it responded; however, the vehicle hit the rear passenger side bumper of a parked unoccupied vehicle. The contact stated that it was a fender bender. The air bags did not deploy. There were no injuries sustained. The contact contacted the police and filed a report. The contact stated that her husband was able to continue driving. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 70,000.

Filed Mar 30, 2022 · Airbags, Engine · TX

Water pump, cooling system. There’s a recall on this system already but not for my vin. The service bulletin describes 100% off issues im having yes manufacture will not help because my vin isn’t attached to service bulletin. Car over heat constantly, I’ve pretty much replaced the entire cooling system twice now. Airbags also faulty. The entire passenger side of vehicle was hit by fedex truck not long after being rear-ended and an adjuster claiming car 95% totaled,( yet still ended up rebuilding it) no airbags deployed in both situations

Related recalls

Air bags: side/windowReported November 6, 2025 · 2,099 vehicles affected
What is wrong
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
Risk
An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Remedy
Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed December 5, 2025. Owners may contact Buick customer service at 1‑800‑521‑7300 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N252530830. This recall is an expansion of previous the federal safety agency recall numbers 23V674 and 23V870.

Recall number 25V764000 · Recall details

Air bags: side/windowReported December 21, 2023 · 20,712 vehicles affected
What is wrong
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V‑674.
Risk
An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Remedy
Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1‑800‑521‑7300 and Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N232425640.

Recall number 23V870000 · Recall details

Air bags: side/windowReported September 20, 2023 · 9,264 vehicles affected
What is wrong
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
Risk
An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Remedy
Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1‑800‑521‑7300 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N232408490.

Recall number 23V674000 · Recall details

Air bagsReported June 26, 2014 · 29,019 vehicles affected
What is wrong
General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.
Risk
In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.
Remedy
GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is 14305.

Recall number 14V372000 · Recall details

Air bagsReported June 6, 2014 · 31,520 vehicles affected
What is wrong
General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Risk
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy
GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1‑800‑222‑1020. Buick owners may contact GM at 1‑800‑521‑7300. Note: This is an expansion of recalls 12V‑522 and 13V‑023.

Recall number 14V300000 · Recall details

Air bagsReported January 24, 2013 · 4,167 vehicles affected
What is wrong
General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Risk
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy
GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1‑800‑521‑7300.

Recall number 13V023000 · Recall details

Air bagsReported October 31, 2012 · 2,949 vehicles affected
What is wrong
General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Risk
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.
Remedy
General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1‑800‑521‑7300.

Recall number 12V522000 · Recall details

Questions about the Chevrolet Cruze no deployment

Which Chevrolet Cruze years have airbags did not deploy in a crash problems?

The model years with the most reports are 2014 (32 complaints), 2013 (28 complaints) and 2012 (14 complaints).

VIN decoder

See the problems and recalls for an exact car

Buying a used Chevrolet Cruze?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history