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2012 Chevrolet Cruze: airbags did not deploy in a crash

14 of the 865 complaints about the 2012 Chevrolet Cruze describe airbags did not deploy in a crash.

owner complaints
14
of this car's complaints
2%
typical mileage
51,568
recalls
3
Is there a fix? There are 3 recalls and 37 service bulletins for this area of the car. See below

Airbags did not deploy in a crash by model year

What owners say

Filed Sep 28, 2021 · Airbags · NC · crash

I just recently had an accident, a deer ran out and hit me and I was going 60 mph. Once we impacted the airbag sensor came on and said airbags deployed. Then the sensor went off but you could smell the powder of the airbags but the airbags did not deploy.

Filed Oct 20, 2020 · Airbags, Body · 141,000 miles · MI · crash · 1 injury

We were in a car accident and ended up rear-ending a vehicle that had already stopped. We hit at an estimated speed of 20-25mph and the airbags did not deploy. We were traveling at 45mph when the brakes were hit. It seems like the airbags should have deployed at this speed. We only have minor injuries, but if there is a possibility others could get hurt because of a similar issue I feel that it should be at least looked into. You will be better able to tell if the angle or the crash or something faulty that prohibited the airbags from deploying.

Filed Apr 24, 2019 · Airbags, Body · 34,000 miles · IL · crash

Car was hit on back drivers door and wheel well, it pushed the back bottom seat in. Car spun three times in the rain and none of the 10 air bags deployed. I hit my head on the side drivers window 3 times due to side seat air bags not deploying. Gm came out while car was in auto shop put some machine on it to address my ? Why air bags did not deploy when it was hit hard enough to push car frame in and spin whole car three times. They told body shop that it was hit in such a way the two seat air bags were not sensored. I have not felt safe in car since. Car was on a rual street when hit at about speed of 40 mile an hour. I can email pictures of car damage if needed.

Filed May 31, 2018 · Airbags, Brakes · 80,000 miles · AZ · crash

Tl* the contact owns a 2012 chevrolet cruze. While driving approximately 5 MPH, the brake pedal was depressed, but failed to engage. The contact stated that significant pressure was applied to the brake pedal; however, the contact still rear-ended another vehicle. The air bags did not deploy. A police report was not filed. There were no injuries sustained. Earnhardt chevrolet in chandler, arizona was made aware of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that there was no recall on the vehicle. The failure mileage was approximately 80,000.

Filed Nov 21, 2017 · Airbags · 59,000 miles · MI · crash · 1 injury

Tl* the contact owns a 2012 chevrolet cruze. While driving 10 MPH, another vehicle rear ended the contact's vehicle. All the air bags failed to deploy. A police report was filed. The contact sustained bruises to the nose that did not require medical attention. The vehicle was towed, but the contact did not know where the vehicle was taken. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 59,000.

Filed Jul 12, 2017 · Airbags · 70,000 miles · FL · crash

Tl* the contact owned a 2012 chevrolet cruze. While driving 45 MPH, the contact's vehicle rear ended another vehicle. The air bags did not deploy. The vehicle was destroyed and towed from the scene. A police report was filed and there were no injuries. The local dealer and manufacturer were not contacted. The cause of the failure was not determined. The failure mileage was approximately 70,000.

Filed Apr 3, 2017 · Airbags · 83,000 miles · OK · crash · 1 injury

This car was stopped making a left turn with it was impacted in the rear by another car at 55 to 60 MPH. The driver heard a sound like a gun shot the car filled with smoke. No air bags deployed. The dash board alarm is service air bags.

Filed Jan 18, 2017 · Airbags, Brakes · 51,568 miles · TN · crash

Tl* the contact owned a 2012 chevrolet cruze. While driving approximately 15 MPH, the vehicle experienced a loss of power braking. As a result, the vehicle veered off the road and crashed into a fence. The air bags did not deploy. The failure occurred without warning. A police report was filed. The vehicle was towed to the contact's residence then to a salvage yard. The vehicle was deemed destroyed. There were no injuries. The manufacturer was notified of the failure. The contact referenced the federal safety agency campaign numbers: 13v360000 (service brakes, hydraulic) and 14v300000 (air bags); however, the VIN was not included. The failure mileage was approximately 51,568.

Filed Oct 11, 2016 · Airbags · 64,000 miles · FL · crash · 4 injuries

Takata inflators, I was involved in an accident 09/30/2016, where I was at a dead stop on city street, rear ended and pushed into the vehicle in front of me. The driver who hit me was going 50-55mph, I hit my head and chest on the steering wheel, air bags did not deploy, but the sensor for the air bag came on stating "service airbag". My cruze has had all recalls fixed, prior to the accident.

Filed Sep 16, 2015 · Brakes · 37,292 miles · LA · crash

Tl* the contact owns a 2012 chevrolet cruze. While coming to a stop at a traffic light, the brake pedal was depressed and failed to respond. The contact crashed into the rear of another vehicle. The air bags did not deploy. There were no injuries and a police report was not filed. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 37,292.

Filed May 17, 2015 · Airbags · 43,848 miles · MO · crash · 1 injury

While traveling down a 4 line road with normal traffic, a car pulled out in front of me. I slammed on my brakes t boning her in her right door hitting my head on the steering wheel. My airbags didn't deploy and it scares the hell out of me...!!!! I'm reporting this matter and would like to know what to do next? Witness stayed talking to the police saying she was at fault.

Filed Feb 24, 2015 · Airbags · 32,500 miles · GA · crash · 4 injuries

Tl*the contact owns a 2012 chevrolet cruze. The contact stated that while backing up, another vehicle crashed into the rear end of the vehicle. The air bags failed to deploy. The contact sustained a heart contusion, the front seat passenger sustained a broken thumb and a concussion, the rear middle seat passenger sustained a broken nose and the rear driver side passenger sustained internal stomach bleeding which required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was 32,500.

Service bulletins that may apply

Related recalls

Air bagsReported June 6, 2014 · 31,520 vehicles affected
What is wrong
General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Risk
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy
GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1‑800‑222‑1020. Buick owners may contact GM at 1‑800‑521‑7300. Note: This is an expansion of recalls 12V‑522 and 13V‑023.

Recall number 14V300000 · Recall details

Air bagsReported January 24, 2013 · 4,167 vehicles affected
What is wrong
General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Risk
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy
GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1‑800‑521‑7300.

Recall number 13V023000 · Recall details

Air bagsReported October 31, 2012 · 2,949 vehicles affected
What is wrong
General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Risk
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.
Remedy
General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1‑800‑521‑7300.

Recall number 12V522000 · Recall details

Questions about the 2012 Chevrolet Cruze no deployment

Is airbags did not deploy in a crash a common problem on the 2012 Chevrolet Cruze?

14 of 865 owner complaints about the 2012 Chevrolet Cruze (2%) mention airbags did not deploy in a crash. The model year with the most reports is 2014.

Is there a recall or service bulletin for this on the 2012 Chevrolet Cruze?

There are 3 recalls and 37 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2012 Chevrolet Cruze

Check engine light 118Loss of power 68Stalling 54Jerking 53Overheating 47Fire or smoke 35Brake failure 33Wipers 32Power steering loss 28Transmission failure 25Won't start 25Steering lock-up 19Hesitation 17ABS 16Oil consumption 14Adaptive cruise 13Grinding brakes 13Headlights 13Warning lights 13Engine failure 12Screen failure 11Won't shift 11Key fob 8Airbag light 7Knocking 7Misfire 7Sudden acceleration 7Door locks 6Spongy pedal 6Pulling 5

All model years of the Chevrolet Cruze

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