2012 Chevrolet Cruze: sudden unintended acceleration

Filed Feb 25, 2019 · Transmission · 123,000 miles · CA

Tl* the contact owns a 2012 chevrolet cruze. While driving 50 MPH, the vehicle began swerving across the road and the contact lost complete control. The vehicle also made an abnormal animal sound, similar to a cow moo-ing. In addition, the vehicle accelerated on its own and jerked violently back and forth. The contact was able to pull the vehicle over as it lost power. The check engine indicator illuminated. The vehicle was towed to jimmy vasser chevrolet (583 soscol ave, napa, ca 94559, (707) 255-7600) to be diagnosed, but no failures were found. The mechanic stated that there was no failure with the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failures and stated that a new transmission was needed. The manufacturer offered to pay 10% of the repair cost. The failure mileage was 123,000. The VIN was unknown.

Filed Jul 13, 2015 · Electrical, Engine · 5,000 miles · AZ

Since march 30, 2015, I have been experiencing issues with and I have video evidence while in failure mode, of what I believe to be failures of the body computer(s) in this vehicle. The dashboard displays have been going on and off under a wide variety of driving situations, and while sitting at idle. They fault when the vehicle is simply driving down the highway. During these faults, the center information display for the HVAC and entertainment will frequently turn off. This kills the radio. It at times kills the HVAC systems and the turn signals (at least the noise for the turn signal indicators). At times, the center display above the steering column will go black and then display a message about the stabilitrak having failed and requiring it to be checked. Then it returns to normal mode. This is less frequent an occurrence. While driving on the highway under cruise control, the vehicle experienced one incident of unintended acceleration while the displays were in fault modes. This occurred on april 1, 2015 I believe. The driver's feet were on the floorboards. Not touching any pedals at all. The incident was stopped by the driver firmly pressing down on the brake pedal. When sufficient video evidence is accumulated on these failures the vehicle will be taken into the dealership. Lacking actual demonstrative evidence of the failures, the dealership will not be able to know what to repair or replace. The car has a history of dash display issues. The owner, a retired librarian/researcher from general motors advanced engineering staff and the r&d center, has worked on unintended acceleration legal cases for the company, and has supported litigation defense work on such issues while at the company. He is still gathering evidence but feels the need to document this incident as soon as possible for the federal safety agency should an accident occur to him due to this. Is a very high risk

Filed Apr 10, 2015 · Acceleration, Electrical · 52,500 miles · MI

Since march 30, 2015, I have been experiencing issues with and have been trying to collect video evidence while in failure mode, of what I believe to be failures of the body computer(s) in this vehicle. The dashboard displays have been going on and off under a wide variety of driving situations, and while sitting at idle. They fault when the vehicle is simply driving down the highway. During these faults, the center information display for the HVAC and entertainment will frequently turn off. This kills the radio. It at times kills the HVAC systems and the turn signals (at least the noise for the turn signal indicators). At times, the center display above the steering column will go black and then display a message about the stabilitrak having failed and requiring it to be checked. Then it returns to normal mode. This is less frequent an occurrence. While driving on the highway under cruise control, the vehicle experienced one incident of unintended acceleration while the displays were in fault modes. This occurred on april 1, 2015 I believe. The driver's feet were on the floorboards. Not touching any pedals at all. The incident was stopped by the driver firmly pressing down on the brake pedal. When sufficient video evidence is accumulated on these failures the vehicle will be taken into the dealership. Lacking actual demonstrative evidence of the failures, the dealership will not be able to know what to repair or replace. The car has a history of dash display issues. The owner, a retired librarian/researcher from general motors advanced engineering staff and the r&d center, has worked on unintended acceleration legal cases for the company, and has supported litigation defense work on such issues while at the company. He is still gathering evidence but feels the need to document this incident as soon as possible for the federal safety agency should an accident occur to him due to this.

Filed Sep 17, 2013 · Brakes, Transmission · 4,000 miles · OH · crash

While pulling into parking space crawling into position the brakes failed and the car vibrated and lunged forward crashing into a brick wall. The brake pedal went all the way to the floor the car then began to vibrate then accelerate forward hitting brick wall. I believe that the turbo charge engaged because of the vacuum boost failed causing the turbo to engage. Filed complaint with gm no luck said it was driver error. Needless to say we are repairing the car then trading in. I have contacted local media can't seem to get any help. We have been loyal chevy owners for over 20years never again. I think the public needs to be warned before someone gets killed. If someone was walking across the front of the car they would have died.

Filed Jun 22, 2013 · Acceleration, Electrical · 5,000 miles · IL

While driving my new chevy cruze I have noticed that once in a while I will go to accelerate and the car will not go. I'll get to about 20mph and it's like the car doesn't know I'm pushing the pedal to accelerate. I can tell that is getting gas and that it's not the transmission because it doesn't make a sound. It just stops at about 20mph and doesn't go any further until I put the pedal down further, doesn't go, then a little more then it suddenly accelerates and jerks because I have the pedal down so far. I've seen other complaints on the website and I believe it is due to a faulty tsp sensor. My dealer cannot find the issue because they can not make it reoccur and the check engine light does not go on. The last incident that happened while I was merging on to I-55 south and as I was merging my car would not accelerate with a line of cars behind me and a line of cars on my left. Very scary. When I asked my dealer what happens when I get into an accident because of this I was just told I hope that doesn't happen and when it happens again to bring it back.

Filed Jan 9, 2013 · Electrical, Fuel system · 800 miles · KY

This car would suddenly and without warning surge/lunge forward creating a safety hazard to all including other drivers. I have had it back to the dealer twice and they have confirmed and duplicated my observations and concerns however,at first they thought it was electronic and then decided to rebuild the transmission after they found metal fragments within this sealed component. This is a brand new car so why would they not replace the car,give back my money or at the very least replace the transmission rather than repair it? The car has now been in the shop for 18 of the 40 something days that I have owned it and its still there today. I am not convinced that the transmission is the real problem and I'm skeptical that gm truly knows what the issue is. I would be interested to know if other cruze owners are also experiencing this safety issue? I am also disappointed that gm doesn't simply return the few dollars I have invested and let this car fly off into the sunset. I have been a consistant gm buyer for many many years and this particular situation has left a bad taste in my mouth to say the least.

Filed Nov 16, 2012 · Acceleration, Engine · 20,000 miles · TX

A sudden acceleration of the engine.