The contact owns a 2014 Chevrolet Cruze. The contact stated that while in the drive position and attempting to park, the vehicle unintendedly accelerated and lunged forward. The driver immediately removed the ignition key to turn off the vehicle. During the failure, the brake pedal was being pressed. The vehicle was towed to the local dealer who was unable to determine the cause of the failure. The contact indicated that the failure had occurred on several occasions. The manufacturer was not yet notified of the failure. The failure mileage was 36,597. The consumer stated she no longer owns this vehicle. THE CONSUMER STATED THE MANUFACTURER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS RETURNED WITHOUT ANY FURTHER EFFORT TO REPAIR THE FAILURE. Consumer no longer owns the vehicle.
2014 Chevrolet Cruze: sudden unintended acceleration
10 of the 705 complaints about the 2014 Chevrolet Cruze describe sudden unintended acceleration.
- owner complaints
- 10
- of this car's complaints
- 1%
- typical mileage
- 18,000
- recalls
- 0
Sudden unintended acceleration by model year
What owners say
Pulling into a parking space at 5mph, suddenly accelerated out of control went up a bank net and hit a tree trunk. Had to be towed to a gm body shop. Damage is 7000.00 dollars. No injury to driver.
In a parking lot, going about 5mph, car suddenly accelerated out of control and went up a slope crashed into a tree stump and grazed the back of a parked car with no occupants. Air bags did not go off and I was not injured but front hood detached and I had it towed to my dealers body shop. Happened yesterday, called police but they do not come to private lots. Exchanged info with the parked car owners when they returned.
After the vehicle started with clutch fully depressed, I put the car into 1st gear it lunged forward about an inch and now it will not engage in any gear. Car only has 53,000 miles on it. I can let the clutch out completely while in gear and let off the break and there seems to be almost a grinding while depressing the clutch, then I have the clutch fully let out and the car goes nowhere.
Tl* the contact owns a 2014 chevrolet cruze. While accelerating from a stop, the vehicle surged forward inadvertently at different times. There were no warning indicators illuminated. The vehicle was taken to a dealer where it was diagnosed, but the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was 12,386. Updated 01/11/2017*ct consumer stated it happened again after being checked by dealer (day after was checked). Updated 6/25/18
Tl* the contact owns a 2014 chevrolet cruze. While driving less than 5 MPH, the accelerator pedal fractured without warning. The vehicle surged forward and crashed into a tree. The vehicle was coasted back onto the street and parked. The air bags did not deploy. A police report was not filed and there were no injuries. The vehicle was towed to the dealer who indicated that the driver side floormat caused the failure. The contact noticed that the pedal was plastic and randomly detached, which was not associated with the floormat. The dealer replaced the accelerator pedal. The manufacturer was notified of the failure. The approximate failure mileage was 47,765. Updated 05/18/16*lj
Tl* the contact owns a 2014 chevrolet cruze. The contact stated that when the accelerator pedal was depressed, the vehicle hesitated to accelerate then suddenly surged forward. The contact mentioned that the brake pedal was depressed in order to control the vehicle when the failure occurred. The vehicle was taken to the dealer who was not able to replicate the failure. The vehicle was to be taken back to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was not available.
Tl* the contact owns a 2014 chevrolet cruze. While driving at approximately 70 MPH, the vehicle suddenly accelerated up to approximately 90 MPH. The contact managed to shift to neutral and come to a complete stop. The vehicle was taken to a dealer where the failure was unable to be duplicated. The manufacturer was not notified of the failure. The approximate failure mileage was 9,000.
2014 chevrolet cruze. Consumer writes n regards to vehicle sudden acceleration after stepping on the brake pedal. *smd the consumer stated the brake and accelerator pedal were in close proximity of each other and he discovered they could be applied at the same time.
Safety issue, so scary I am afraid of driving it now: the gas pedal has a delay in it and scared me to death several times, trying to come out of a stop light on a busy intersection as the car had a 2-3 second delay in responding to the gas pedal, and then whooshed out on top of incoming traffic!!! On the highway it happened several times that changing lanes becomes an issue as this delay in responding and sudden acceleration almost got me into an accident last week. I have bought all the warranties, extended warranties, and taken excellent care of the car. I have had it only since december 10, 2013. When I leased it, I was told it had cruise control. It hadn't so they had to install it for free. The car does not come with cruise control ?????!!!! When I took it to the dealership for maintenance and review of the issue, the mechanic found the same behavior and deemed it as "normal" [???!!!] I traced my toyota corolla 2010, and it had cruise control! I spoke with the dealership and they tried to sell me another car for more money down and higher monthly payments, when I refused and threatened with writing to gm and the attorney general, they said they would do anything in their hands and speak with the regional rep from gm. I am waiting for their response. Sincerely, now that I know this, I want my money back then I started investigating and found a lot of complaints of the same nature. The cruzes should be all recalled and moneys refunded. I am afraid of driving that car and I want a refund. I would rather lease from another company. If I only knew the total lack of respect for human life that the gm executives had I would have never leased a chevy. I did not know until a week ago that gm was recalling thousands or poorly made cars!
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2014 Chevrolet Cruze sudden acceleration
Is sudden unintended acceleration a common problem on the 2014 Chevrolet Cruze?
10 of 705 owner complaints about the 2014 Chevrolet Cruze (1%) mention sudden unintended acceleration. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2014 Chevrolet Cruze?
There are 0 recalls and 4 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Chevrolet Cruze
Check engine light 93Overheating 43Stalling 41Loss of power 39Wipers 35No deployment 32Jerking 23Power steering loss 19Steering lock-up 18Fire or smoke 16Hesitation 15Engine failure 13Knocking 13Won't start 13Warning lights 12Headlights 11Won't shift 11Fuel smell 10Misfire 10Grinding brakes 9Backup camera 8Airbag light 7Screen failure 6Brake failure 5
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