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2014 Chevrolet Cruze: hesitation when accelerating

15 of the 705 complaints about the 2014 Chevrolet Cruze describe hesitation when accelerating.

owner complaints
15
of this car's complaints
2%
typical mileage
25,000
recalls
3
Is there a fix? There are 3 recalls and 105 service bulletins for this area of the car. See below

Hesitation when accelerating by model year

What owners say

Filed Aug 13, 2026 · Transmission · 45,000 miles · NM

The contact owns a 2014 Chevrolet Cruze. The contact stated that while attempting to move the gear shifter, the vehicle hesitated while shifting into neutral(N) or drive(D) as intended, and there was an abnormal sound coming from underneath the vehicle. No warning light was illuminated. The contact stated that the failure had reoccurred. The vehicle was towed to a local independent mechanic, where it was diagnosed and determined that the transmission needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.

Filed May 5, 2023 · Electrical, Engine · IN

i believe it is the ignition switch, my car has been chugging or hesitating while driving and you can also feel it when you are sitting idling and while one the park position. i’ve also read that there are several others that own a cruze and have this issue. Sometimes as well you stick the key in the ignition and there is no connection no noise as like it’s trying to turn over you have to continue to turn the key off and on to finally get a connection and sometimes when you drive and then park and turn the key off the car tries to restart by it’s self. i believe these are issues that seriously need fixed by gm or chevy- no one should have to pay the price of a car for this to occur! i also do all recommended maintenance as suggested to my vehicle. i am taking the vehicle to be fixed on 5-9-23

Filed Feb 17, 2020 · Driver assistance, Engine · 120,000 miles · NJ

I was driving down a 45mph road and the vehicle felt like it was hesitating to accelerate. The RPM's went up to 6000 and the service stabiltrak mesage came up. The engine felt shaky and I didn't have any heat. I took the car immediately to my mechanic and they said the coil pack and plugs were bad and repaired them.

Filed Aug 28, 2018 · Engine, Fuel system · 11,000 miles · NJ

Vehicle hesitates when merging onto highway traffic. This began happening after I owned the car for more than 3 years without similar incidents. Its dangerous because just when you need power to merge, the power dips instead which is potentially likely to end in being rear-ended. Vehicle was taken to the chevy dealership where it was purchased. They kept it four days and stated they could find nothing wrong because they found no codes. They state it might be due to "turbo lag" which is normal. It is not normal as I have owned the car almost 4 years before this began happening.

Filed Jul 6, 2018 · Engine · 30,000 miles · KY

When hot, the engine hesitates when accelerating. We live in a metropolitan area and when entering an expressway the car hesitates when merging into traffic. Very dangerous and scary situation! This happens quite often. The gm service tech's say they can't find anything wrong. Grant you somethings wrong!

Filed Dec 28, 2017 · Engine, Transmission · MO

I have have to have a pcv value cover/intake manifold replaced in my car 3 times. My car is covered under warranty but that warranty will expire. I will have to have is replaced again at some and it seems that no one is asking why this part has to be replaced so frequently in a car that is less than 5 year old. There is a code that appears but it is months after the car starts to surge when you turn it on and feel like it is going to cut out when idling. I live in the city and cannot hesitate to drive when the light turns as it may cause an accident.

Filed Jul 22, 2017 · Transmission · 49,925 miles · CA

While driving trying to accelerate cars hesitates than drives normally dealer claims car is fine was check by their mechanic before being sold. When driving on freeway to change lanes car hesitates when trying to accelerate. Feels like power is delayed.

Filed Feb 9, 2017 · Driver assistance, Engine · 22,000 miles · IL

I purchased my car in april 2016 with approx 22,000. On the second day there was a loud noise coming from the front of the hood which it sounded very close towards the engine, exhaust part of the car. I took it in to the dealership and they didn't state what the issue was they just told me they had fixed it. The noise went away. 3 months later I started having issues with my steering wheel locking. I was at a big intersection when I was turning left my steering wheel locked on me and my entire lights including the dashboard went out. I couldn't move my car in the middle of the intersection and luckily there wasn't cars coming towards me. It took about 10-20 seconds to come back on. When it did come back on there was a lot of lights popping up and then there was a "stabili trak" light on. I pulled over to the side because I knew I couldn't drive it anymore. I called my dealership and I took it in that same day. They told me it was a wire that was loose and they had fixed it. Well they did not, 3 weeks later the same thing happened to me and they didn't know what was going on then. I took it in again and the problem went away for about 2 months and now I am back to the same thing except something new. Not only does my light come up and my steering wheel still locks on me but my car began shaking last night and when I would drive it it would make the same loud noise from the beginning towards the front of the car towards the engine, and it would hesitate on going when I would make a stop. Like if it was about to fully turn off so my car got towed to a dealership last night. The issues were not fixed and they are only getting worse.these issues should've been taken care the first time I had gone to the dealership. Now it's the 4th time I have gone to a dealership and nothing is being resolved and I pretty sure now there is a big issue with my engine with so little miles!

Filed Aug 17, 2016 · 3,000 miles · CA

While driving on city streets the acceleration declines and almost stops. When trying to regain speed after a complete stop the car lunges forward then stops,, the RPM goes crazy,the red zone when entering the freeway I have very little power and have experienced hesitation. When I reach freeway speed I may sense a decline in speed but this doesn't happen all the time. The chevrolet garage is unable to duplicate the problem or identify the cause, no light alerts.

Filed Jan 13, 2016 · Transmission · 25,000 miles · NC

I bought a 2014 chevy cruze last year. 2 days ago the 'service stabilitrak' light came on and the car started hesitating and jerking. We took it in the next day for service and they told us that there may be a recall pending, but because the light had gone back off they wouldn't do anything about it. I am afraid of this happening again while in traffic, and im not sure what to do next. They need to do a recall asap on this system before someone is injured. We feel very unsafe with this issue possibly happening again, but the dealer will not do anything unless it does happen again.

Filed Jan 1, 2016 · Engine, Fuel system · 60,936 miles · TX · fire

Fuel system failure resulting in catastrophic engine fire. I purchased this vehicle brand new in april 2014. After complaining about engine power loss three months prior, I started smelling a fuel odor the week before thanksgiving, I immediately notified the chevrolet dealer about the odor, the dealer did inform me that a tsb was on gm dealer world in regards to the fuel rails possibly coming loose causing a fuel odor / hesitation. After careful examination of the vehicle there was no visible fuel liquid present on the engine or ground below the vehicle. The vehicle sat parked in the driveway for majority of the day, upon starting the vehicle to transport to the dealer three minutes after the vehicle burst into flames in the engine compartment, using a garden hose while calling 911 the vehicle became fully involved in the engine bay spreading into the passenger compartment. Once water contacted the engine bay the fire further spread indicating the fire was chemically based. The local fire department extinguished the vehicle using a foam water mixture. The vehicle was declared a total loss by insurance, I contacted gm customer support only to be stonewalled by the agent. I had over 10000 dollars in payments invested in this vehicle. Gm should have stepped up to the plate not the insurance. Not a surprise after the ignition switch discretions and deaths. Google chevy cruze engine fires this has happened several times before!!!!!!!!!!

Filed Oct 28, 2015 · Acceleration · 8,000 miles · OH

Tl* the contact owns a 2014 chevrolet cruze. The contact stated that while attempting to accelerate, the vehicle failed to increase the speed. The failure recurred several times. The vehicle was taken to the dealer. The technician was unable to duplicate the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 8,000. Update ma 01/13/16 the consumer stated the vehicle would hesitate to accelerate, it would also accelerate while the brakes were being applied.

Service bulletins that may apply

Related recalls

Power train: axle assembly: axle shaftReported March 31, 2014 · 174,046 vehicles affected
What is wrong
General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.
Risk
If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Remedy
GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1‑866‑694‑6546. GM's number for this recall is 14079. This is an expansion of recall 13V‑452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.

Recall number 14V151000 · Recall details

Power train: automatic transmissionReported February 21, 2014 · 355 vehicles affected
What is wrong
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Risk
If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy
General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1‑800‑222‑1020, Buick owners at 1‑800‑521‑7300, and GMC owners at 1‑800‑462‑8782. General Motors' number associated with this recall is 14048.

Recall number 14V092000 · Recall details

Power train: axle assembly: axle shaftReported September 23, 2013 · 3,161 vehicles affected
What is wrong
General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.
Risk
If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Remedy
General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1‑800‑521‑7300. This is General Motors campaign number 13276.

Recall number 13V452000 · Recall details

Questions about the 2014 Chevrolet Cruze hesitation

Is hesitation when accelerating a common problem on the 2014 Chevrolet Cruze?

15 of 705 owner complaints about the 2014 Chevrolet Cruze (2%) mention hesitation when accelerating. The model year with the most reports is 2011.

Is there a recall or service bulletin for this on the 2014 Chevrolet Cruze?

There are 3 recalls and 105 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2014 Chevrolet Cruze

Check engine light 93Overheating 43Stalling 41Loss of power 39Wipers 35No deployment 32Jerking 23Power steering loss 19Steering lock-up 18Fire or smoke 16Engine failure 13Knocking 13Won't start 13Warning lights 12Headlights 11Won't shift 11Fuel smell 10Misfire 10Sudden acceleration 10Grinding brakes 9Backup camera 8Airbag light 7Screen failure 6Brake failure 5

All model years of the Chevrolet Cruze

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