To the Office of Defects Investigation, I am writing to formally report a dangerous and urgent safety defect regarding my 2014 Chevrolet Cruze. My vehicle is exhibiting severe symptoms that pose an immediate risk of vehicle rollaway, property damage, and personal injury, and has left me dangerously stranded on the side of the road. While operating the vehicle, the physical gear shifter inside the cabin was placed into the "Park" position. However, the transmission shaft locked and failed to engage Park, remaining physically stuck in "Reverse." As a direct result, the vehicle began rolling backwards out of control, requiring the immediate emergency deployment of the handbrake to halt the vehicle. Furthermore, because the vehicle's internal computer recognizes that the transmission is not safely in Park, the ignition cylinder has completely trapped my key. The key cannot be turned to the off position or removed from the ignition, leaving the electrical system active and draining the battery. Due to these interconnected safety failures and the transmission shaft locking, the check engine light is on and the car completely refuses to start. Unfortunately, I have been stuck on the side of the road with an inoperable, hazardous vehicle. This dangerous failure perfectly mirrors the conditions described in the federal safety agency Safety Recall Campaign Number 14V092000 (GM Campaign Number 14048) concerning transmission shift cable separation. I am filing this complaint to ensure this severe safety issue is officially documented against my vehicle's profile, and to request immediate assistance in ensuring General Motors provides a swift, remedy and safe towing for this severe manufacturing defect. Thank you for your prompt attention to this urgent safety matter, for not only my Safety, but also the Safety for others on the road. Everyone’s time, guidance, attention and genuine concern for this unfortunate situation is beyond more than I can express in writing form, again Thank You!
2014 Chevrolet Cruze: check engine light
93 of the 705 complaints about the 2014 Chevrolet Cruze describe check engine light.
- owner complaints
- 93
- of this car's complaints
- 13%
- typical repair cost reported
- $1,501
- typical mileage
- 73,000
- recalls
- 0
Check engine light by model year
What owners say
It happened on [XXX] where the service engine light was on and died in the middle of traffic. This light was on after we purchased the vehicle but not on when we test drove it. I think the dealership knew about and are not wanting to fix it. Not the car want start at all. My son spent his hard earned money to purchase a car. We had to have it towed home. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
For the first question, I’d strengthen it to: The vehicle has experienced repeated engine and engine-cooling system failures, including recurring overheating and coolant loss. Over approximately the past year, I have had to replace or repair numerous components, including the radiator, thermostat housing, temperature sensor, water outlet, turbocharger/turbocharger components, O-rings, multiple oil seals, and the head gasket. I have also had other cooling and engine components repaired, although I no longer have a complete list of every component that has been replaced. Despite these repairs, the vehicle continues to experience overheating and coolant loss. The vehicle has also experienced loss of power while driving. The vehicle is available for inspection upon request. The vehicle has repeatedly displayed an overheating warning. Other symptoms have included coolant loss, shaking and vibration, rough or uneven acceleration, loss of engine power while driving, and a check-engine light. The check-engine light has previously flashed during operation. The vehicle has also experienced unexplained engine-oil loss. These problems have continued despite extensive repairs over approximately the past year, including replacement of the radiator, thermostat housing, temperature sensor, water outlet, turbocharger/turbocharger components, O-rings, oil seals, and head gasket. The repeated failures have created a significant safety risk because the vehicle has overheated while being driven and has previously lost power while traveling on the highway. I have been forced to stop on the side of the road, where I was almost struck by another vehicle. The possibility of sudden loss of power or overheating while traveling in traffic creates a serious risk to both myself and other motorists.
Engine replaced turbo charger. Purchased the vehicle on 5/16 and a week later the engine light came on. Took the vehicle to AutoZone and received a code of P0299. Call the dealership and got no response from the salesperson so I made an appointment for 5/27. Problem was dismissed as the engine light was no longer displayed. Told to return when the light reappeared. The car stalls and the acceleration was an issue, especially for a 19 year old inexperienced driver. This put her life and those around her in danger. Took the vehicle back on 6/5 and had to leave it. No vehicles available or offered while the car was in the shop. This time they scanned the vehicle and came up with the same P0299 code. Left the vehicle for a week and the cost for the engine replaced turbocharger and all single use parts related for the repair was $3010.38 Yes, the vehicle was presented as "as as." However, the vehicle was also presented as if the maintenance and repairs were all completed and the vehicle was road ready and safe and this was not the case at all.
Both catalytic converters and O2 Sensor's have been replaced and I’m still getting a check engine light. Along with a multitude of other parts that I’ve had to replace. Like the turbo, gaskets, sensors multiple times…
According to my car being diagnosed the fuel pump needs replaced. The car is available for inspection. A warning signal is on my dash board, its the check engine light that is on.
I have this code p0324 and I replaced the whole knock sensor including the wiring with it and the code still pop up, my car is Chevy Cruze 2014 LTZ 1.4 L4 Turbo. Yesterday I went to dealer to program it and they did program the PCM and later in the evening, the check engine light pop up again with the same code but the car run fine. I seriously want to know what else can cause the issues!!
My 2014 Chevy Cruze has been having some major safety issues as of late. The powertrain has been one of the major components in this system that has failed. The engine has overheated 3 times in the last 3 months causing many safety concerns to others on the road as well as myself due to having to randomly pull over on the side of the road on the busy highway. The car has jolted many times due to losing power and causing my neck to have a severe pinched nerve. These issues are related mainly to the fluid cooling/management systems and related hoses. It is available for inspection upon request. The problem has been confirmed by independent service center. The engine light repeatedly goes on and off causing many issues to the car daily.
The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving 55 MPH, the vehicle started to emit smoke from the head gasket and from underneath the hood. The check engine warning light was illuminated. The contact contacted the dealer, and the dealer informed the contact that the smoke was coming from the turbocharger. The vehicle was then taken to an independent mechanic who diagnosed the vehicle with cylinder head failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 124,000.
The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the message “Low Engine Power” was displayed on the instrument panel. The vehicle lost motive power immediately afterwards. The contact had to wait sometimes before being able to restart the vehicle. The vehicle was taken to the dealer where it was diagnosed that the turbo supercharger had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 140,000.
The car starts smoking upon acceleration and the engine light comes on. It also has a lot of oil on top of the engine. I took the car to an independent dealership and he stated the engine and gaskets are bad and this is a common problem with the 2014 Chevy Cruz. I've been told there was a recall and read online of a recall on the engine. However, I did not see a recall when I entered the VIN number on the national database. I need for a manufacturer representative to contact me as soon as possible to make this situation right.
The contact owns a 2014 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact continued driving the vehicle with the check engine warning light illuminated. The contact stated that there was white smoke coming from the front of the vehicle. The contact stated that the check engine warning light had started flashing quickly, and the vehicle lost motive power and stalled. The contact was able to drive the vehicle back to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 169,000.
Service bulletins that may apply
- This service bulletin provides information on replacing the intake manifold when the engine is replaced...
- The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle...
- This bulletin advises the technician to flush the cooling system multiple times if oil has been found in...
- This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
- This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil...
- This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter...
- This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified...
- This service bulletin provides guidelines and diagnostic/repair information to technicians regarding...
Related recalls
No recalls on record for this model year.
Questions about the 2014 Chevrolet Cruze check engine light
Is check engine light a common problem on the 2014 Chevrolet Cruze?
93 of 705 owner complaints about the 2014 Chevrolet Cruze (13%) mention check engine light. The model year with the most reports is 2012.
How much does it cost to fix check engine light on the 2014 Chevrolet Cruze?
Owners who mentioned a price put the repair at about $1,501 (median of 8 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2014 Chevrolet Cruze?
There are 0 recalls and 361 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Chevrolet Cruze
Overheating 43Stalling 41Loss of power 39Wipers 35No deployment 32Jerking 23Power steering loss 19Steering lock-up 18Fire or smoke 16Hesitation 15Engine failure 13Knocking 13Won't start 13Warning lights 12Headlights 11Won't shift 11Fuel smell 10Misfire 10Sudden acceleration 10Grinding brakes 9Backup camera 8Airbag light 7Screen failure 6Brake failure 5
VIN decoder
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