2014 Chevrolet Cruze: brake failure

Filed Feb 27, 2019 · Brakes, Electrical · 36,000 miles · TN · crash

Tl* the contact owns a 2014 chevrolet cruze. When the vehicle was purchased, it experienced electrical failures and shut on and off. Also, the brakes skipped and the vehicle jerked when coming to a stop. The failures occurred while the vehicle was being test driven. Premier car sales llc (5425 elvis presley blvd, memphis, tn 38116) stated that the failures would be repaired before the sale was final. The dealer claimed that the vehicle was taken to an unknown chevrolet dealer for repairs. After the sale of the vehicle, the brake failure recurred and the contact returned to the dealer. The contact was informed to take the vehicle to a chevrolet dealer for repairs since it was under warranty. Before the contact could take the vehicle to a dealer, she was involved in a crash. While making a left turn in the rain, the vehicle shut off and slid into the side of a curb. The axles, rotor, spindle, and rims were fractured. The vehicle was towed to the contact's home. A police report was not filed and there were no injuries. The vehicle was taken to an unknown dealer to be diagnosed and they stated there were no recalls. The contact was referred to general motors. The contact bought new rotors, a new spindle, and rims and had them replaced by an independent mechanic. General motors refused to investigate the failure because repairs had been made; however, the brakes continued to malfunction. The failure mileage was 36,000.

Filed Aug 21, 2018 · Brakes · 67,000 miles · MI · crash

When driving 55 MPH the vehicle in front of me started to stop to make a turn, the brakes went to the floor and I rear ended the truck in front of me.

Filed Jul 21, 2016 · Brakes · 40,000 miles · OR · crash

While driving in stop and go traffic on a hwy of a speed of about 10-15 MPH the brakes failed to work. There was a police office one car behind who witnessed the brake lights come on but the car did not stop. The driver attempted to avoid the car in front of them by trying to get into the shoulder. The car collided with a truck in front on it. The impact was with the front driver side and the rear passenger side of the truck. When the officer had the driver take the car out of park and to try to move it out of traffic the car began to roll back and was only stopped by the emergency brake. The officer then had the driver of the truck get out and try to drive the chevy cruze out of traffic only to have that driver agree that the brakes were not working. During the repair process chevy had the car for over a month and had to replace the electronic brake system as the light was on that that is was failing. I am getting the reports of the replacement of the failed brake system this week from the repair shop.

Filed Oct 8, 2015 · Brakes, Steering · 45,070 miles · KY · crash

Tl* the contact owns a 2014 chevrolet cruze. While making a left turn, the brakes failed to engage when the brake pedal was depressed and a loss of steering power was experienced . The contact crashed into a guardrail. There were no injuries and a police report was filed. The vehicle was towed to a dealer where it was diagnosed, but the failure cause could not be determined. The VIN was included in the federal safety agency campaign number: 15v442000 (steering). The vehicle was repaired under the recall. The manufacturer was made aware of the failure. The approximate failure mileage was 45,070.

Filed Jun 26, 2014 · Airbags · 438 miles · CA · 2 injuries

The car was coasting on a level road. Just before the driver applied the brake, the interior lights started flashing and the steering wheel locked. The brake pedal went all the way to the floor but the car did not stop. Then the front passenger airbag went off and then the drivers side airbag went off. No other cars were around. On star came on and stated that the occupants were just in a very serve accident and that emergency services were on the way. There was no damage to the vehicle at all. Gmc sent out an inspector and he was surprised. A report was prepared and ultimately it was stated that the car was experiencing a roll over event. However, the data in the report does not support gmcs contention. One major error discovered on the report was that the sensor said it was a small adult sitting in the passenger seat. That adult weighed 265 pounds or more at that time. Next one of the data records says the event took place on 7/5/2013. One of the event recorders states the car was rolling in a clockwise flashing but another one shows the car was rolling head to toe. Finally, the graphical data shows no rollover in one sensor and a counterclockwise rotation in the other. Gmc stated that they would fix the car for free and offered to pay medical fees and bills. The passenger suffered a broken collar bone, a ruptured ear drum and blood pressure on site of 220/140. The vehicle sensor stated that the vehicle was hit on the side (broadsided). The data recorder states that both airbags went off at the same time, but there was a three second delay between the passenger airbag, then the driver airbag. The passenger airbag indicator status was set to the off position, thus no passenger airbag should have deployed per manufacturer specs. No rear curtain airbags deployed. The report shows the airbag deployed outside the standards set for airbag deployment.