The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving the vehicle stalled. The vehicle was able to restart. The vehicle began jerking motions and misfiring. The vehicle was taken to the dealer and was diagnosed with a cam shaft failure and diagnostic codes P0016, P0101. The manufacturer was notified of the issue. The approximate failure mileage was 82,000
2014 Chevrolet Cruze: jerking or lurching
23 of the 705 complaints about the 2014 Chevrolet Cruze describe jerking or lurching.
- owner complaints
- 23
- of this car's complaints
- 3%
- typical mileage
- 47,500
- recalls
- 3
Jerking or lurching by model year
What owners say
Was parked on a slight incline with the car completely off and keys out of ignition. My daughter, her cousin and I exited the car and were walking in front of it. As we got in front of it my car made a sound like it was about to start. The headlights came on and the entire vehicle jerked forward a bit. It almost hit us.
My vehicle has under 80,000 miles and the catalytic converter is already bad. Its causing engine issues and the vehicle to jerk forward when stopped.
This has occur more than a handful of times. This is the most recent one, I stopped at the gas station turned off my car and when I went to start it nothing was working no lights, no power anywhere. I wiggled the battery cable and it came back on but, I had to turn the key on and off multiple times for it to finally start. As I'm leaving the gas station I turn to the left and I have no power steering none whatsoever. Then it came back seconds later I was driving straight and the wheel jerked on its on and it said service power steering and once again I had no power steering. It went off moments later. When I got to my destination it lost all power again.
Vehicle may jerk violently during de-acceleration from expressway speeds. This condition may result in loss of control - especially during winter/ice like road conditions. To duplicate the issue: 1 - operate automatic transmission for at least 40 minutes at expressway speeds of approx 70mph 2 - when exiting expressway ramp the vehicle will downshift. 3 - sometimes during down shifting - there is a lurch or impact like feeling so intense that the driver may believe they were rear ended by another vehicle. This matter was brought to the attempt of gm dealers and gm corporate and they have failed to resolve the issue. Dealer 1 response was similar to "it's your driving habits" and "we reset the computer so it can re-learn how you drive". This failed to resolve issue. Dealer 2 response - we can duplicate the issue - then later we can't duplicate the issue. Dealer also advised they emailed gm for additional support. Gm states they never received the email. Vehicle has spent greater than 30 days in the shop for the transmission like issues. As a firefighter - it is my professional opinion that this condition may result in substantial harm to the driver or occupants of vehicle if this condition happens while operating the motor vehicle on ice or snow and possibly rain like conditions. Where it is my belief that such injury could result in death or grave bodily injury. This issue has happened on/off since 01/01/2019 from 68k miles to current miles of 98k. Gm/dealers have indicated that all vehicle software is up to date and there are no engine codes.
This vehicle was bought brand new and is only 6 years old. Why am I having to replace the catalytic converter on this vehicle?!! I've been having problems with the car jerking and riding rough for over a year because the dealership (superior chevrolet in decatur, ga) swears there's nothing wrong with the car. Now all of a sudden that I no longer have a warranty, I need to replace the catalytic converter.
Car shakes when at red light or jerks when pulling off.the engine also overheats.
The page previous to this one would not let my check every box (3 max), the other things I would have checked that were affected are -lighting -speed control -steering -wiper -traction pictures show these two signals that pop up "service stabilitrak" and "service traction control". Whilst im driving some come things start to happen; the radio/ dash stereo will flicker on and off- all noise stops (any music or blinkers), the heater/ AC wil stop blowing if it is on. Sometimes when this happens my power steering will also go out, jerking the steering wheel while im driving, and happens alot when im turning (very scary). The dash will also flicker with ABS, brake, traction, lights. Some days it will happen very frequently ,other days it will only happen a couple times. I am uncertain what I am doing that is making it act this way. When I am at a stoplight, or drive thru and the same thing as above happens my engine will suddenly shut off while my windshield wipers activate out of no where- very startling (this has happened while my gear shift was in park and while im holding the brake in drive). This has happened multiple times and while in different situations, stationary, in motion, city street, highway, turning, going straight, braking, none of this has happened until a few months ago. Sometimes when I start my car in the morning to warm I come back outside and then engine had shut itself off. The traction does not seem like it is gripping to the road very well, winter has just started, and I am scared to drive it. I am going to get it checked out at a chevy dealership as soon as I get the money. I have just now had the car for a year, myself. Thank you.
Tl* the contact owns a 2014 chevrolet cruze. The contact stated that the vehicle would not drive while in the reverse position and the vehicle jerked and vibrated when switching gears. The vehicle was towed to quincy chevrolet (2039 west jefferson st, quincy, fl), but was not diagnosed or repaired. The manufacturer was contacted and provided case number: 9-5538517686. The failure mileage was 22,000.
Tl* the contact owns a 2014 chevrolet cruze. When the vehicle was purchased, it experienced electrical failures and shut on and off. Also, the brakes skipped and the vehicle jerked when coming to a stop. The failures occurred while the vehicle was being test driven. Premier car sales llc (5425 elvis presley blvd, memphis, tn 38116) stated that the failures would be repaired before the sale was final. The dealer claimed that the vehicle was taken to an unknown chevrolet dealer for repairs. After the sale of the vehicle, the brake failure recurred and the contact returned to the dealer. The contact was informed to take the vehicle to a chevrolet dealer for repairs since it was under warranty. Before the contact could take the vehicle to a dealer, she was involved in a crash. While making a left turn in the rain, the vehicle shut off and slid into the side of a curb. The axles, rotor, spindle, and rims were fractured. The vehicle was towed to the contact's home. A police report was not filed and there were no injuries. The vehicle was taken to an unknown dealer to be diagnosed and they stated there were no recalls. The contact was referred to general motors. The contact bought new rotors, a new spindle, and rims and had them replaced by an independent mechanic. General motors refused to investigate the failure because repairs had been made; however, the brakes continued to malfunction. The failure mileage was 36,000.
Unfortunately, this is the 3rd time that my 2014 chevy cruze has this issue. My engine light stays on while the stabilock service flashes on the dashboard; car jerks while either idle and/or stopped; a loud squeaking noise from under the hood (all these issues always start at the same time!!). I have taken my car to chevy dealerships and they have (supposedly) replaced the same part - sham cover (according to my invoices). I totally don't get why this is a not a recall issue. It is very frustrating to take my car in for the same issue, and of course, now that the warranty has expired, I'm sure it will be even more costly.... Which I really think it will be the same thing! (of course, I'm not a mechanic, but if I'm taking my car in for the same reason and they diagnose it and repair that same part; I'm beginning to wonder.... Why even charge me for a diagnostic test when your chances are it's the same issue!!) is this a part that only last a maximum of so many miles? I purchased the car in 3/2015; and the 1st time I received service for this issue was 6/29/2015, and then again 2/24/2017. I'm so confused!!! :( come on gm ~ help us out please!!
Tl* the contact owns a 2014 chevrolet cruze. While operating the vehicle, the check engine warning indicator remained illuminated. The contact stated that the vehicle would jerk and the engine would rev while stopped at a stop light. The vehicle was taken to an unknown dealer where it was diagnosed that the intake manifold was faulty and needed to be replaced. The manufacturer was notified of the failures, but no assistance was offered. The VIN was not available. The failure mileage was 130,000.
Service bulletins that may apply
- This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- This service bulletin informs the technician of an alternate lift procedure that has been developed when...
- This service bulletin provides information on some vehicles that may rock or move slightly forward or...
- GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities
- This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is...
- This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
- This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required...
- This service bulletin provides starter and fuse block service precautions and repair information to...
Related recalls
Power train: axle assembly: axle shaft
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.
- Risk
- If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
- Remedy
- GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1‑866‑694‑6546. GM's number for this recall is 14079. This is an expansion of recall 13V‑452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.
Recall number 14V151000 · Recall details
Power train: automatic transmission
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
- Risk
- If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
- Remedy
- General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1‑800‑222‑1020, Buick owners at 1‑800‑521‑7300, and GMC owners at 1‑800‑462‑8782. General Motors' number associated with this recall is 14048.
Recall number 14V092000 · Recall details
Power train: axle assembly: axle shaft
- What is wrong
- General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.
- Risk
- If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
- Remedy
- General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1‑800‑521‑7300. This is General Motors campaign number 13276.
Recall number 13V452000 · Recall details
Questions about the 2014 Chevrolet Cruze jerking
Is jerking or lurching a common problem on the 2014 Chevrolet Cruze?
23 of 705 owner complaints about the 2014 Chevrolet Cruze (3%) mention jerking or lurching. The model year with the most reports is 2011.
Is there a recall or service bulletin for this on the 2014 Chevrolet Cruze?
There are 3 recalls and 105 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Chevrolet Cruze
Check engine light 93Overheating 43Stalling 41Loss of power 39Wipers 35No deployment 32Power steering loss 19Steering lock-up 18Fire or smoke 16Hesitation 15Engine failure 13Knocking 13Won't start 13Warning lights 12Headlights 11Won't shift 11Fuel smell 10Misfire 10Sudden acceleration 10Grinding brakes 9Backup camera 8Airbag light 7Screen failure 6Brake failure 5
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