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2014 Chevrolet Cruze: steering wheel locks up

18 of the 705 complaints about the 2014 Chevrolet Cruze describe steering wheel locks up.

owner complaints
18
of this car's complaints
3%
typical mileage
50,213
recalls
1
Is there a fix? There is 1 recall and 39 service bulletins for this area of the car. See below

Steering wheel locks up by model year

What owners say

Filed Sep 15, 2025 · Acceleration, Electrical · TX

The steering wheel keeps locking up while driving fast/slow or turning. Everything shuts off, then back on and all codes flash. My car literally locks up, it’s really unsafe when I can’t control the vehicle. Almost hit another car, due to steering wheel locking up. Only thing I was told at the Chevy dealer house was there were no recalls. So they wouldn’t look unless they got to charge me. This issue started happening about five months ago. And I drive like a grandma.

Filed Jun 30, 2022 · Electrical, Steering · TN

For about a year now my 2014 Chevy Cruze’s steering wheel will lock up for a few seconds while I am driving (at speeds up to 80MPH) - which is extremely dangerous. When this happens, several lights will then pop up on my dashboard and messages are shown saying “service power steering” “service traction control”. The radio turns off, the lights inside the car turn off, and the back up camera stops working. The engine light has been on and will not go off. I have already replaced the transmission and the starter as well as the fuel pump. I was told by my mechanic to just get rid of the car as it has way too many issues to even attempt repairing. I once ran over a curb and popped a tire when the steering wheel locked up. Every time I start my car there is a message that say “roll down driver window and roll back up” which I do not understand. This seems to be happening to several people. I am very disappointed and scared to be driving this car.

Filed Feb 12, 2020 · Driver assistance, Engine · 68,159 miles · SC

When driving the car flickers the radio in and out and then the radio gos completely out and service stability tracker and service service traction control pops up or the steering wheel locks and service power steering pops up and the car shut off right then and there.

Filed Dec 13, 2019 · Driver assistance, Electrical · 100,000 miles · PA

Everything on the dash shut off. Heat and air shut off. Service stability track warning comes on. Engine fan running all the time. Steering locks.

Filed Jun 17, 2019 · Engine, Steering · 85,393 miles · LA

Tl* the contact owns a 2014 chevrolet cruze. While the contact's daughter was driving 20 MPH, the steering wheel seized and the stabilitrac and check engine warning indicators illuminated. The contact turned the vehicle off and back on, which failed to reset the steering and caused the contact to leave the vehicle parked in a parking lot. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired and the failure recurred. The VIN was unknown. The failure mileage was approximately 85,393.

Filed Dec 12, 2018 · Brakes, Driver assistance · 45,000 miles · TN · crash · 1 injury

Stabilitrak vendor keeps coming on. When I'm driving and make a turn, my car seems as if it's gliding. My breaks skip, especially when hitting a bump and they act as if they don't want to stop. My car cuts on and off in traffic, I've almost died several times while turnning. Completely shuts off, steering wheel locks up and all. My car is now wrecked due to these defects. It was raining, I was turning, car got to gliding and sliding, breaks went out and my car lost control! I almost flipped! I just bought the car! Pictures in my phone

Filed Oct 26, 2018 · Engine, Steering · 66,000 miles · FL

Tl* the contact owns a 2014 chevrolet cruze. While driving in traffic, the vehicle shut off and the steering seized. The contact stated that the vehicle came to a complete stop on its own. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 66,000.

Filed May 30, 2018 · Electrical · 50,213 miles · OH

The radio turns off and on and when it turns off the steering wheel locks up.

Filed May 10, 2018 · Steering · 38,000 miles · LA

Power steering locks up while going down road, limited steering

Filed Jan 24, 2018 · Driver assistance, Steering · 92,000 miles · SC

Tl-contact owns a 2014 chevy cruze . Contact was driving on main road and steering locked up while attempting to maintain speed and stay in lane. Contact spoke with chevy dealership in north charleston south carolina (josh). Chevy stated that there are no recalls on vehicle. Vehicles are being fixed as they experience the steering problems. Steering wheel over corrects itself after locking into straight position.contact stated she spoke with chevy hq office - hq office said to call the federal safety agency. 0 recalls associated with this VIN.

Filed Sep 10, 2017 · Steering · 91,000 miles · TX

My wife and I are driving home from work and on every left turn we make the steering locks up and the stability track light comes on and all power goes off for a brief moment. I lose total control of vehicle and have to slam on breaks to keep from swerving into other lanes. This is not a healthy look. This happened 9/7/17. I am afraid to drive my vehicle cause in fear of hurting someone. I am a lyft driver and cannot take a chance of getting a customer hurt. This problem really needs to be fixed. I have had my car for a year and 4 days and should not be going through these problems. I am driving a 2014 chevy cruze. This is a very hazardous problem and could really get someone hurt this needs to be rectified by chevy. My wife and I were traveling on preston rd to hwy 380 traveling from plano to aubrey tx. When this incident occurred with us.

Filed Jun 6, 2017 · Driver assistance, Electrical · 42,000 miles · WI

While driving on the highway, all the power went off and the steering seized for a short period and then came back on and reset itself. This happened twice within 30 minutes. This also occurred when backing out of a driveway where all power was lost and the steering wheel seized until it came back on and reset itself. This is a very serious safety issue where lives are at stake and find it appauling that gm has not issued a recall for this problem but rather issuing a service bulletin? These complaints are all over the internet . . . Obviously this is a critical issue for many consumers.

Service bulletins that may apply

Related recalls

SteeringReported July 10, 2015 · 10 vehicles affected
What is wrong
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.
Risk
Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is 15386.

Recall number 15V442000 · Recall details

Questions about the 2014 Chevrolet Cruze steering lock-up

Is steering wheel locks up a common problem on the 2014 Chevrolet Cruze?

18 of 705 owner complaints about the 2014 Chevrolet Cruze (3%) mention steering wheel locks up. The model year with the most reports is 2012.

Is there a recall or service bulletin for this on the 2014 Chevrolet Cruze?

There is 1 recall and 39 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2014 Chevrolet Cruze

Check engine light 93Overheating 43Stalling 41Loss of power 39Wipers 35No deployment 32Jerking 23Power steering loss 19Fire or smoke 16Hesitation 15Engine failure 13Knocking 13Won't start 13Warning lights 12Headlights 11Won't shift 11Fuel smell 10Misfire 10Sudden acceleration 10Grinding brakes 9Backup camera 8Airbag light 7Screen failure 6Brake failure 5

All model years of the Chevrolet Cruze

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