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2014 Chevrolet Cruze: backup camera failure

8 of the 705 complaints about the 2014 Chevrolet Cruze describe backup camera failure.

owner complaints
8
of this car's complaints
1%
typical mileage
44,500
recalls
1
Is there a fix? There is 1 recall and 278 service bulletins for this area of the car. See below

Backup camera failure by model year

  • 2018
    4
  • 2017
    2
  • 2016
    1
  • 2015
    1
  • 2014
    8
  • 2013
    1

What owners say

Filed May 3, 2023 · Electrical, Fuel system · NY

My reverse camera stays on for a few minutes after putting it in drive which is distracting. I keep looking down at the screen to see how long it takes to go out and back to my radio screen. The trunk randomly opens even when I am driving and then it won't open at all. The Bluetooth randomly cuts out while I am driving and talking on the phone which causes me to become distracted while driving. There is an issue when I put gas in the car as well. I have bought 2 gas caps, the one on there now is OEM dealer cap. The cap is on with 3-4 clicks, no check engine light but when I stop at a light, the car feels like it going to stall. No lights come on when it does that.

Filed Jun 30, 2022 · Electrical, Steering · TN

For about a year now my 2014 Chevy Cruze’s steering wheel will lock up for a few seconds while I am driving (at speeds up to 80MPH) - which is extremely dangerous. When this happens, several lights will then pop up on my dashboard and messages are shown saying “service power steering” “service traction control”. The radio turns off, the lights inside the car turn off, and the back up camera stops working. The engine light has been on and will not go off. I have already replaced the transmission and the starter as well as the fuel pump. I was told by my mechanic to just get rid of the car as it has way too many issues to even attempt repairing. I once ran over a curb and popped a tire when the steering wheel locked up. Every time I start my car there is a message that say “roll down driver window and roll back up” which I do not understand. This seems to be happening to several people. I am very disappointed and scared to be driving this car.

Filed Mar 6, 2022 · Electrical · MA

The touch screen radio unit has totally failed. Without this system, I cannot hear the directional signals or view the backup camera. No aftermarket modifications were made on this or related parts. This car is eight years old and has been maintained according to the manufacturer's service schedule.

Filed Sep 18, 2019 · Electrical · 44,500 miles · IL

All the sub-systems on the 2014 chevy cruze are controlled through the radio system. When backing up, the backup camera, which is displayed through the radio entertainment screen, does not engage. Several of the other sub-systems, including the AC, the radio itself, and other systems are also intermittent while driving the car. In order to reset the system the car has had to be pulled over to the side of the road and turned off completely, let sit for several minutes, and the restarted. After doing so the system has reset, but has done the same thing days or weeks later. After bringing the car in to the dealer over four time the problems have yet to be resolved.

Filed Jul 11, 2019 · Acceleration, Electrical · 89,000 miles · OH

Driving home at 9pm on a high speed/traffic highway, we had all electricity/steering suddenly go out, then when it came back on popped up with a "service stabilitrak " message. Luckily, it came back on before a wreck but scared all of us to pieces. The car was being driven at the posted 70mph speed limit, but started to decelerate when power was lost. This happened on 07/08/19. Today, 07/11/19 we had to jump the car and the turn signals no longer do the little "click" noise, and the dash screen/backup camera won't come on, although the radio still somehow works. Also on lunch break today, car was dead, key wouldn't come out of the ignition till the car was jump started. As this seems to be a major issue with the car, why hasn't it been recalled?

Filed Jan 31, 2018 · Driver assistance, Electrical · 33,000 miles · OH

Tl* the contact owns a 2014 chevrolet cruze. The contact stated that the radio and back up camera failed to display intermittently. The vehicle was taken to sandoval buick gmc (300 n hamilton rd, columbus, oh 43213) where the cause of the failure was undetermined. The vehicle was not repaired; however, the failure persisted. In addition, the vehicle stalled and the electronic stability warning error illuminated. The vehicle was taken back to sandoval buick gmc, but was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 33,000. The VIN was not provided.

Filed Jan 23, 2018 · Electrical · 37,000 miles · IL

The power to the radio screen constantly cuts out. Many times the screen gets stuck in the back up camera mode. It is very distracting. It happens in park and while the vehicle is in motion.

Filed Dec 20, 2017 · Airbags, Electrical · 80,000 miles · MN

A warning light came on for the airbag randomly. It evolved to the following issues: radio control panel going out with no volume control besides the steering wheel, static on the radio, a warning that park assist needed to be serviced (vehicle does not have park assist), headlights would not turn off upon the vehicle being turned off. The "solution" as there were so many errors that randomly started popping up (mind you, my car was serviced less than a month ago) is a $1500 change of a sensor or unplug the backup camera permanently. This clearly is a manufacturer defect, as why all of a sudden would the car suddenly think I have features that I don't even have on the car.

Service bulletins that may apply

Related recalls

Electrical system: ignitionReported July 5, 2016 · 8,367 vehicles affected
What is wrong
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Risk
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1‑800‑222‑1020, Buick 1‑800‑521‑7300, and GMC 1‑800‑462‑8782. GM's number for this recall is 50490 and 50491.

Recall number 16V502000 · Recall details

Questions about the 2014 Chevrolet Cruze backup camera

Is backup camera failure a common problem on the 2014 Chevrolet Cruze?

8 of 705 owner complaints about the 2014 Chevrolet Cruze (1%) mention backup camera failure. The model year with the most reports is 2014.

Is there a recall or service bulletin for this on the 2014 Chevrolet Cruze?

There is 1 recall and 278 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2014 Chevrolet Cruze

Check engine light 93Overheating 43Stalling 41Loss of power 39Wipers 35No deployment 32Jerking 23Power steering loss 19Steering lock-up 18Fire or smoke 16Hesitation 15Engine failure 13Knocking 13Won't start 13Warning lights 12Headlights 11Won't shift 11Fuel smell 10Misfire 10Sudden acceleration 10Grinding brakes 9Airbag light 7Screen failure 6Brake failure 5

All model years of the Chevrolet Cruze

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