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2010-2017 Buick Encore, Buick Regal and others recall: ignition

General Motors LLC reported this safety recall on July 5, 2016. It covers about 8,367 vehicles.

vehicles affected
8,367
reported
Jul 5, 2016
owners notified
Oct 14, 2016
related complaints
2,007

Electrical system: ignition

What is wrong
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Risk
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1‑800‑222‑1020, Buick 1‑800‑521‑7300, and GMC 1‑800‑462‑8782. GM's number for this recall is 50490 and 50491.

Recall number 16V502000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 2,007 complaints about electrical problems.

2013 Buick Encore2011 Buick Regal2013 Buick Verano2014 Buick Verano2016 Buick Verano2017 Buick Verano2013 Chevrolet Cruze2014 Chevrolet Cruze2015 Chevrolet Cruze2016 Chevrolet Cruze2010 Chevrolet Equinox2011 Chevrolet Equinox

Questions about recall 16V502000

Is there a recall on the 2010-2017 Buick Encore, Buick Regal and others ignition?

Yes. Recall 16V502000, reported on July 5, 2016, covers about 8,367 vehicles.

What is the fix for recall 16V502000?

GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1‑800‑222‑1020, Buick 1‑800‑521‑7300, and GMC 1‑800‑462‑8782. GM's number for this recall is 50490 and 50491.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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