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Chevrolet Cruze backup camera problems

17 of the 3,731 owner complaints about the Chevrolet Cruze describe backup camera failure, most of them for the 2014 model year.

owner complaints
17
worst model year
2014
typical mileage
33,000
Is there a fix? There is 1 recall for this area of the car. See below

By model year

  • 2018
    4
  • 2017
    2
  • 2016
    1
  • 2015
    1
  • 2014
    8
  • 2013
    1

What owners say

Filed Dec 16, 2024 · Electrical · MA

The radio screen stopped working, and now the backup camera will not display on the screen at all. This is a definite safety issue.

Filed Jul 9, 2023 · Brakes, Electrical · WI

I purchase this car in 2017 apprentices 2017 Cruze at the time it only have four thousand miles it has 80,000 MI it was a fuel injector pump replaced next to the engine at everybody there knew that the car was defective due to the fact that they have several men that don't know what they're doing and working on these cars are unprofessional workers and everybody here knows that they keep repairing cars and they need to send them back to the manufacturer for DFCS and numerous problems they said everybody here got nothing but junk cars and they need help to replace them immediately in this car the cruise and the Malibu the odometer kept sticking and going bad and they did replace it once and then they replaced it again and they left the park open in the vehicle you always have to get so many oil changes with this and then the one-time the Auto stop feature had got stuck on a train track and it was very hard to get that car off we had got frightened and had jumped off the car over here in Milwaukee off of 2nd street or 1st Street we're trying to report whatever we can so I can get a replacement vehicle or sometimes the rear camera was defective to it didn't always come on right away

Filed May 3, 2023 · Electrical, Fuel system · NY

My reverse camera stays on for a few minutes after putting it in drive which is distracting. I keep looking down at the screen to see how long it takes to go out and back to my radio screen. The trunk randomly opens even when I am driving and then it won't open at all. The Bluetooth randomly cuts out while I am driving and talking on the phone which causes me to become distracted while driving. There is an issue when I put gas in the car as well. I have bought 2 gas caps, the one on there now is OEM dealer cap. The cap is on with 3-4 clicks, no check engine light but when I stop at a light, the car feels like it going to stall. No lights come on when it does that.

Filed Jun 30, 2022 · Electrical, Steering · TN

For about a year now my 2014 Chevy Cruze’s steering wheel will lock up for a few seconds while I am driving (at speeds up to 80MPH) - which is extremely dangerous. When this happens, several lights will then pop up on my dashboard and messages are shown saying “service power steering” “service traction control”. The radio turns off, the lights inside the car turn off, and the back up camera stops working. The engine light has been on and will not go off. I have already replaced the transmission and the starter as well as the fuel pump. I was told by my mechanic to just get rid of the car as it has way too many issues to even attempt repairing. I once ran over a curb and popped a tire when the steering wheel locked up. Every time I start my car there is a message that say “roll down driver window and roll back up” which I do not understand. This seems to be happening to several people. I am very disappointed and scared to be driving this car.

Filed Mar 23, 2022 · Driver assistance · 20,000 miles · WI

The contact owns a 2013 Chevrolet Cruze. The contact stated while driving 65 MPH, the Blind Spot Detection system failed to recognize another vehicle while switching lanes. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing both side detection systems to be replaced. The vehicle was repaired but continued to experience the failure. The contact stated that the side detection system warning light was illuminated. The contact took the vehicle back to the local dealer and made them aware of the failure. The contact took the vehicle to an independent mechanic and also made them aware of the failure. The vehicle was not repaired. The contact stated in 2020 he took the vehicle to Uptown Chevrolet (1101 E Commerce Blvd, Slinger, WI 53086: (262) 297-4471) and also made them aware of the failure. The contact stated that the failure also affected the rear camera and there were multiple warning lights illuminated. The contact stated he had the vehicle repaired approximately 8 times in total. The manufacturer had been informed of the failure. The failure mileage was approximately 20,000.

Filed Mar 6, 2022 · Electrical · MA

The touch screen radio unit has totally failed. Without this system, I cannot hear the directional signals or view the backup camera. No aftermarket modifications were made on this or related parts. This car is eight years old and has been maintained according to the manufacturer's service schedule.

Filed Feb 6, 2021 · Electrical, Engine · 83,195 miles · AL

The check stabilitrak light and engine light comes on it loses engine power wont go over 3mph . It has happened while driving down the road at 55mph on a busy hwy. Also my radio screen that controls the backup camera and other settings has went black. I had a mechanic run diagnostics on it and 33 different codes popped up so they told me more than likely it's an ECM issue and it has to be repaired at the dealership

Filed May 28, 2020 · Lights · 23,000 miles · KY

When shifting the gearbox from park to drive or from drive to park the infotainment screen will go to maximum brightness and can not be dimmed causing greatly reduced vision during night driving situations. If you stop in reverse and allow the rear camera to activate it will work normally. Dealer reports working normally.

Filed Sep 18, 2019 · Electrical · 44,500 miles · IL

All the sub-systems on the 2014 chevy cruze are controlled through the radio system. When backing up, the backup camera, which is displayed through the radio entertainment screen, does not engage. Several of the other sub-systems, including the AC, the radio itself, and other systems are also intermittent while driving the car. In order to reset the system the car has had to be pulled over to the side of the road and turned off completely, let sit for several minutes, and the restarted. After doing so the system has reset, but has done the same thing days or weeks later. After bringing the car in to the dealer over four time the problems have yet to be resolved.

Filed Jul 11, 2019 · Acceleration, Electrical · 89,000 miles · OH

Driving home at 9pm on a high speed/traffic highway, we had all electricity/steering suddenly go out, then when it came back on popped up with a "service stabilitrak " message. Luckily, it came back on before a wreck but scared all of us to pieces. The car was being driven at the posted 70mph speed limit, but started to decelerate when power was lost. This happened on 07/08/19. Today, 07/11/19 we had to jump the car and the turn signals no longer do the little "click" noise, and the dash screen/backup camera won't come on, although the radio still somehow works. Also on lunch break today, car was dead, key wouldn't come out of the ignition till the car was jump started. As this seems to be a major issue with the car, why hasn't it been recalled?

Related recalls

Electrical system: ignitionReported July 5, 2016 · 8,367 vehicles affected
What is wrong
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Risk
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1‑800‑222‑1020, Buick 1‑800‑521‑7300, and GMC 1‑800‑462‑8782. GM's number for this recall is 50490 and 50491.

Recall number 16V502000 · Recall details

Questions about the Chevrolet Cruze backup camera

Which Chevrolet Cruze years have backup camera failure problems?

The model years with the most reports are 2014 (8 complaints), 2018 (4 complaints) and 2017 (2 complaints).

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