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2014 Chevrolet Cruze: screen or infotainment failure

6 of the 705 complaints about the 2014 Chevrolet Cruze describe screen or infotainment failure.

owner complaints
6
of this car's complaints
1%
recalls
1
Is there a fix? There is 1 recall and 278 service bulletins for this area of the car. See below

Screen or infotainment failure by model year

What owners say

Filed Feb 9, 2023 · Electrical, Steering · IL

https://www.vehiclehistory.com/articles/2014-chevrolet-cruze-problems-range-from-overheating-engines-and-power-loss-to-infotainment-system-glitches-and-malfunctioning-turn-signals

Filed Oct 22, 2019 · 54,000 miles · NY

The radio freezes up while I am driving. None of the radio buttons function. I cannot turn the radio off, change channel, adjust volume, etc. I just had the special coverage repair done for the water intrusion on the side detection system. The radio worked perfectly fine before the special coverage work was performed. I went back to the dealer and they indicated that it is not related to the water intrusion and it would be $120 just to connect the computer to the car. He told me if it is the radio, you will have to pay for it out of pocket. I saw a new special coverage bulletin about the negative battery cable clamp not being able to remain tight to the battery terminal on the internet. I need to know if it applies to my 2014 chevy cruze because I did not receive any information by mail on this. Thank you .

Filed Jun 24, 2019 · Electrical · NY

Radio screen loses power, goes completely black. Music stops playing. Warning lights on dash come on. Message appears on dash "service stabiltrack" shut off for 1-4 minutes, and then came back on. Loss of power steering. Happened 7 or 8 times in a 30 minute period.

Filed Jun 3, 2019 · Driver assistance, Electrical · 80,000 miles · CO

I will be driving when all of the lights on my dash start going on and off , power service track shows up, my radio will shut off and it becomes a black screen. I will be driving or stopped at a red light or turning and the car will actually completely turn off and start coasting. If I am at a stop light I will than have to put the car into park and then turn the key to start the engine again. I have had to jump my car numerous time to where I keep a portable jump in my car. My key will get locked in the ignition and I have to stick a wrench under the steering wheel to get it out. I have replaced my alternator and my battery was so swollen I had to replace that as well. The wiring was replaced to connect the battery and alternator and I just had the bcm replaced. I'm still having all these issues after all these repairs. This has been happening since november of last year and it happens every time I drive my car!

Filed Jan 5, 2018 · Driver assistance, Engine · 114,000 miles · KY

Radio or touch panel restarted then vehicle began shaking and making vibration noises enigine noises error light began flashing and stability track was on the driver information center about a mile further down the road everything cleared up to include the flashing engine light. Now it is on again and doesnt clear up cannot drive it. Recently have replaced at my expense the pcv cover and pcv twice, the entire AC delco intake due to massive oil consumpotion the crank seal due to squealing the coil pack and plugs due to a cracked insulator and electrolisis on the contacts. I now have 114,000 miles on it and read there is a recall on the battery grounding system that causes this current system and covers up to 120,000 miles? I searched and it has 0 recalls on this vehicle.

Filed Oct 7, 2015 · Electrical, Engine · 30,000 miles · NV

Car randomly will shutoff/jerk and restart, similar to turning off the key and turning it back on immediately. All of the dash lights came on and went off, the radio restarted and froze. Vehicle lost power electrically and the engine shutoff for a split second. Vehicle has electric power steering that quit, due to loss of vehicle power. This occurred while coming to a stop at a stop light, almost stopped.

Service bulletins that may apply

Related recalls

Electrical system: ignitionReported July 5, 2016 · 8,367 vehicles affected
What is wrong
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Risk
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1‑800‑222‑1020, Buick 1‑800‑521‑7300, and GMC 1‑800‑462‑8782. GM's number for this recall is 50490 and 50491.

Recall number 16V502000 · Recall details

Questions about the 2014 Chevrolet Cruze screen failure

Is screen or infotainment failure a common problem on the 2014 Chevrolet Cruze?

6 of 705 owner complaints about the 2014 Chevrolet Cruze (1%) mention screen or infotainment failure. The model year with the most reports is 2012.

Is there a recall or service bulletin for this on the 2014 Chevrolet Cruze?

There is 1 recall and 278 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2014 Chevrolet Cruze

Check engine light 93Overheating 43Stalling 41Loss of power 39Wipers 35No deployment 32Jerking 23Power steering loss 19Steering lock-up 18Fire or smoke 16Hesitation 15Engine failure 13Knocking 13Won't start 13Warning lights 12Headlights 11Won't shift 11Fuel smell 10Misfire 10Sudden acceleration 10Grinding brakes 9Backup camera 8Airbag light 7Brake failure 5

All model years of the Chevrolet Cruze

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