The contact owns a 2013 Chevrolet Cruze. The contact stated that while driving 65 MPH, the steering wheel seized, and the vehicle also lost motive power. There were no warning lights illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed and determined that the electronic control unit module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 103,212. The VIN was not available.
2013 Chevrolet Cruze: steering wheel locks up
16 of the 587 complaints about the 2013 Chevrolet Cruze describe steering wheel locks up.
- owner complaints
- 16
- of this car's complaints
- 3%
- typical mileage
- 45,000
- recalls
- 0
Steering wheel locks up by model year
What owners say
I was making a left turn and the steering wheel locked and the radio turned off, I barely made it before getting hit. The steering wheel unlocked and I turned into the first place I could. I turned the car off and tried to start it but the brake was locked and nothing was turning on when I pushed the button. Tried a few times and nothing. While sitting there for about 5 minutes the whole dash came on and I was able to start the car. The radio had been turning on and off a few times on this drive before this happened. But the radio has been doing this for some time .
Car shuts off completely.after 10 minutes will restart.steering locks up while drivng.stabli control comes on.loss of almost al l power.happen in driveway.while driving turning .loss of power so that car wont move.
Tl* the contact owns a 2013 chevrolet cruze. While driving 18 MPH, the steering wheel seized and the wrench warning sensor indicator illuminated. Shortly after, the steering wheel returned to normal and the contact regained control. In addition, other error warning indicators illumianted as the window rolled up and down. The manufacturer and dealer were not contacted. The failure mileage was approximately 71,000. The VIN was unavailable.
While driving, power steering locked up, car turned off and then back on. The radio turned off and then back on and close driver window lit up. This has happened on 4 different occasions now. Steering locked up while on I-95. Radio on and off while turning onto highway and window message while car was stationary.
While driving on the highway steering locked up. Two day after power steering light and stabilltrak lights were on
Tl* the contact owns a 2013 chevrolet cruze. While driving 60 MPH, the steering wheel seized and the power steering and service stabilitrac warning indicators illuminated. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 55,000.
Tl* the contact owns a 2013 chevrolet cruze. The contact stated that the stability control warning indicator flashed, the radio shorted, and various warning indicators flashed. The steering wheel seized each time the failures occurred. The vehicle was taken to an independent mechanic who was unable to replicate and diagnose the failures. The manufacturer was notified. The approximate failure mileage was 25,000.
Steering locked up while driving down road. Causing an accident. While driving at about 35mph. Steering wheel locked up on me and I could not turn at a curve causing me to slam on brakes and slid off of a dirt road into a ditch and tree lined area. Do have police report as well.
Tl* the contact owns a 2013 chevrolet cruze. While driving approximately 75 MPH, the steering wheel seized and the vehicle stalled without warning. The vehicle was taken to a dealer, but the failure was unable to be determined. The contact stated that the failure recurred several times. The vehicle was taken to the dealer to be serviced under a safety recall related to the electrical system and the technician stated that the water pump was leaking and needed to be replaced. The vehicle was repaired. The technician also informed the contact that the water pump housing was cracked and needed to be replaced, but was not repaired. When the heater was activated, an odor of antifreeze and fuel emitted inside the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 12,000.
Tl* the contact owns a 2013 chevrolet cruze. While driving approximately 50 MPH, the engine stalled and the steering wheel seized. The vehicle was able to restart after multiple attempts. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 39,592.
Tl* the contact owns a 2013 chevrolet cruze. While driving at 25 MPH, the steering wheel seized. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 51,699.
Service bulletins that may apply
- Steering
- This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the...
- This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with...
- Steering
- This technical bulletin provides a procedure to eliminate a power steering noise due to extremely low...
- This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of...
- Steering
- Steering
Related recalls
No recalls on record for this model year.
Questions about the 2013 Chevrolet Cruze steering lock-up
Is steering wheel locks up a common problem on the 2013 Chevrolet Cruze?
16 of 587 owner complaints about the 2013 Chevrolet Cruze (3%) mention steering wheel locks up. The model year with the most reports is 2012.
Is there a recall or service bulletin for this on the 2013 Chevrolet Cruze?
There are 0 recalls and 45 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Chevrolet Cruze
Check engine light 67Overheating 59Loss of power 36Stalling 33No deployment 28Engine failure 23Jerking 23Fire or smoke 17Won't start 12Brake failure 11Power steering loss 10Sudden acceleration 10ABS 9Grinding brakes 9Knocking 8Hesitation 7Wipers 7Misfire 6Warning lights 6Headlights 5Screen failure 5Oil consumption 5
VIN decoder
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