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2013 Chevrolet Cruze: sudden unintended acceleration

10 of the 587 complaints about the 2013 Chevrolet Cruze describe sudden unintended acceleration.

owner complaints
10
of this car's complaints
2%
typical mileage
7,000
recalls
0
Is there a fix? 4 service bulletins cover this area of the car. See below

Sudden unintended acceleration by model year

What owners say

Filed Jul 6, 2016 · Acceleration, Engine · 52,719 miles · OH

Tl* the contact owns a 2013 chevrolet cruze. While driving 35 MPH and accelerating, the tachometer showed that the RPM was red-lined; however, the vehicle failed to respond. The vehicle was not taken to be diagnosed. On several occasions, while stopped at a traffic light with the brake pedal depressed, the vehicle lunged forward. The failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 52,719.

Filed May 17, 2016 · Transmission · 45,000 miles · CA

My 2013 chevy cruze almost got me in a really bad accident. It started when driving about 20 MPH (transmission is in d) the car started to loose power felt like its stalling, RPM dropped then suddenly started going into reverse while the transmission is still on d I almost hit the car behind me. I stepped on my breaks and I put the transmission in park but the car surged forward in which I almost hit the car in front of me. I've taken this car several times to the dealership for transmission shifting problems but I felt that it was not completely fixed. The dealer always tells me that theres nothing wrong with the car. But now that I've almost hit 2 cars yesterday without any reason, I feel that the car is completely unsafe to drive and my wife even told me that she will never drive this car again. It's just sad to be having this many problems on a car with less than 50k milesyesterday my 2013 chevy cruze almost got me in a really bad accident. It started when driving about 20 MPH (transmission is in d) then the car started to loose power felt like its stalling the RPM dropped then suddenly started going into reverse while the transmission is still on d I almost hit the car behind me. So I stepped on my breaks then try to switch gears all of a sudden the car started to go forward even though the car is in park in which this time I almost hit the car in front of me. I've taken this car several times to the dealership for transmission shifting problems but I felt that it was not completely fixed. The dealer always tells me that theres nothing wrong with the car. But now that I've almost hit 2 cars yesterday without any reason, I feel that the car is completely unsafe to drive and my wife even told me that she will never drive this car again. It's just sad to be having this many problems on a car with less than 50k miles

Filed May 21, 2014 · Acceleration, Body · 7,000 miles · NJ · crash

I was parallel parking my car and when I put it in park I took my foot off the brake and the car made a revving sound and went in reverse. I then hit the brake, and the car lunged forward and made the same noise. It went into the car behind me, and the car in front of me. Finally after that I was able to take the car back out of park to go reverse so that I can get my car away from the car in front of it (that I hit) and then I parked it successfully. Probably the scariest thing that ever happened because I had absolutely no control over my vehicle. When I tell my family/friends about the incident they think I'm a crazy person because the only way I can describe it is by saying it felt like something (such as a ghost lol) took control of my car. I'm not sure if I am going to have to pay for the damage when my lease is up.

Filed Mar 20, 2014 · Transmission · 3,800 miles · CA

The complaint is 1)vehicle surges when stopped at a signal or stopped while in gear. Extra pressure is applied to brake pedal out of fear it will lunge forward. 2)intermittently surges drastically when you remove your foot from brakes. 3)intermittent high revving and acceleration problems. A service bulletin was performed in which repairs were made to the transmission. These repairs increased the symptoms and made it the vehicle extremely unsafe to drive. Gm engineers state the car is ok. Does someone have do die before the problem is corrected. A lot of people have made complaint on the edmonds.com website. Someone need to look into this.

Filed Feb 18, 2014 · Steering · 25,500 miles · CA

Tl* the contact owns a 2013 chevrolet cruze. The contact stated while driving approximately 65 MPH, the the vehicle would not travel in the direction being steered. There was force applied to the steering wheel in order to continue driving. In addition, the transmission slipped gears and lunged forward intermittently when at a stop. The vehicle was taken to an authorized dealer for inspection however, the technician was unable to duplicate the problem. The manufacturer was notified of the defect. The approximate failure mileage was 25,500.

Filed Sep 18, 2013 · Transmission · 6,850 miles · FL

While stopped at a red light, I kept feeling the vehicle surge as if it were trying to drive forward even though I had my foot on the brake pedal. The surge got to the point where I had to put the car in neutral just to stop it. When I put the car back in drive with my foot still on the brakes, the vehicle surged forward and almost hit the car in front of me. This surge was happening on and off but I have started to notice it happening more often now.

Filed Sep 12, 2013 · Acceleration · 4,000 miles · OH

Tl* the contact owns a 2013 chevrolet cruze. The contact stated while shifting into reverse or drive gear the vehicle accelerated without manual force on four occasions. The contact was able to stop the vehicle. The vehicle was taken to the dealer for diagnostic testing but they were unable to duplicate the problem. The manufacturer was not notified. The approximate failure mileage was 4,000.

Filed Jul 8, 2013 · Brakes, Engine · 7,000 miles · OH · crash

I had the vehicle serviced for oil change and tire rotation on may 25. A few days later, approximately june 1, I noticed the vehicle was very hard to stop when backing out of my driveway (had to push down very hard on the brakes which did not seem to go to the floor). I also noticed that while I was stopped at red lights or behind other vehicles the car would lunge forward--not enough to hit someone because I noticed it as soon as it happened. About two weeks later I took the car to the dealership, jeff wyler chevrolet eastgate, and advised them of the problem. Someone test drove the car with me in the passenger seat, and he informed me that he could find nothing wrong with the car. I do not know if he checked anything else while I was in the waiting room. At my request, he provided me with a printout documenting the visit. On july 7, 2013, while my daughter was pulling the vehicle into our garage, the brakes failed and she hit my granddaughter bicycle which, in turn, went through the drywall at the end of the garage. I have four children living at the house including an 8 and 10 year old. There is also a sign on our street indicating a deaf child lives on the street (we have only lived there since nov. 2012). We are very fortunate that a child has not been injured. There is no way to alert the deaf child that the car is coming their way since they cannot hear the horn.

Filed Jun 17, 2013 · Brakes · NY

2013 chevrolet cruze. Consumer writes in regards to vehicle sudden acceleration when braking. *smd the consumer stated while he thought he was stopped in a parking lot, waiting for the light to change, he apparently stepped on the brakes as well as the accelerator pedal, which caused the vehicle to move into the intersection. Apparently, he applied more force to the accelerator, than the brake pedal. The consumer believed the accelerator pedal was raised too high off the floor.

Filed Apr 5, 2013 · Transmission · 660 miles · CA

Tl* the contact owns a 2013 chevrolet cruze. The contact stated that while attempting to come to a complete stop with the brakes engaged, the vehicle lunged forward. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 660 and the current mileage was 1,002.

Service bulletins that may apply

Related recalls

No recalls on record for this model year.

Questions about the 2013 Chevrolet Cruze sudden acceleration

Is sudden unintended acceleration a common problem on the 2013 Chevrolet Cruze?

10 of 587 owner complaints about the 2013 Chevrolet Cruze (2%) mention sudden unintended acceleration. The model year with the most reports is 2013.

Is there a recall or service bulletin for this on the 2013 Chevrolet Cruze?

There are 0 recalls and 4 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2013 Chevrolet Cruze

Check engine light 67Overheating 59Loss of power 36Stalling 33No deployment 28Engine failure 23Jerking 23Fire or smoke 17Steering lock-up 16Won't start 12Brake failure 11Power steering loss 10ABS 9Grinding brakes 9Knocking 8Hesitation 7Wipers 7Misfire 6Warning lights 6Headlights 5Screen failure 5Oil consumption 5

All model years of the Chevrolet Cruze

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