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2013 Chevrolet Cruze: hesitation when accelerating

7 of the 587 complaints about the 2013 Chevrolet Cruze describe hesitation when accelerating.

owner complaints
7
of this car's complaints
1%
typical mileage
42,000
recalls
2
Is there a fix? There are 2 recalls and 119 service bulletins for this area of the car. See below

Hesitation when accelerating by model year

What owners say

Filed Jun 24, 2020 · Driver assistance · CT

I have been having issues with my turbo charge system(s) for a couple years. I have brought my vehicle to be serviced several times and thousands of dollars later I'm still having the same issue. My engine light comes off and on so I had to wait until the he light was on for a diagnosis. I was then told I needed to replace my turbo boost system. I hen asked about the previous repair to my turbo system I was told there was more than one. Then a stabilitrak/ traction pops up periodically. On june 22, my car would not start, I could not remove the key from the ignition. Thinking it was the battery, I got a jump and proceeded on my way. When I was leaving my destination, to had to jump start my car again. The engine light isn't on currently , so I am unable to get another diagnosis. This has been the worse experience of my life. I have been in contact with chevrolet directly over the past couple years and they provided absolutely no resolution. My car isn't gaining speed.. It seems to hesitate often and runs even worse with the AC running. I will never purchase another chevy product nor will I recommend this make. Chevy need to make this right. These cars are proving to be defective and they are proving they could careless. Chevy received a substantial stimulus package, make things right with your company.

Filed Oct 24, 2019 · Transmission · 18,000 miles · MD

Tl* the contact owns a 2013 chevrolet cruze. While the contact's wife was driving 30 MPH, the vehicle hesitated, jerked, and failed to move before spontaneously accelerating. There were no warning indicators illuminated. The vehicle was taken to bob bell nissan (7900 eastern ave, baltimore, md 21224, (410) 288-2500) to be diagnosed, but the failure could not be duplicated. The manufacturer was contacted and did not assist. The failure mileage was 18,000.

Filed Oct 26, 2016 · Transmission · 69,234 miles · AZ

While accelerating on city streets, the transmission went into the fourth gear and hesitated to go any faster. I then stopped accelerating but then the transmission slammed into the third gear and revved high until I pushed on the brakes and the transmission slammed back into the fourth gear. This isn't the first occurrence. I haven't taken the vehicle to the dealership for servicing.

Filed Aug 24, 2016 · Acceleration · 70,000 miles · CA

Tl* the contact owns a 2013 chevrolet cruze. Upon acceleration, the vehicle hesitated on several occasions. The vehicle was taken to the dealer to be diagnosed, but the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure was intermittent. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.

Filed Aug 17, 2016 · Engine · 35,500 miles · OH

There have been two times when I have been pulling out of a parking lot and the engine died. Nothing showed on dash. I put the car in park and restarted and it started back up. Took the car to the dealer and they indicated that there weren't any codes showing and if it happened again to bring the car back. Happened again last night, same situation. Nothing showing on dash. Also sometimes seems to hesitate when accelerating.

Filed Jan 25, 2016 · Acceleration, Brakes · 42,000 miles · NE

Tl* the contact owns a 2013 chevrolet cruze. While driving at a high rate of speed, the vehicle lost power. The contact depressed the accelerator pedal, but the vehicle hesitated before accelerating. In addition, while the vehicle was idling, the ABS and multiple warning lights illuminated. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 42,000. The VIN was unavailable.

Filed Jul 23, 2014 · Engine · 26,000 miles · TX

Tl* the contact owns a 2013 chevrolet cruze. The contact stated that the check engine indicator illuminated and the vehicle hesitated while driving at an unknown speed. The contact took the vehicle to the dealer several times. The dealer reset the thermostat once and then replaced it, but the failure recurred both times. The vehicle was not repaired and the manufacturer was not notified. The failure mileage was 26,000.

Service bulletins that may apply

Related recalls

Power train: axle assembly: axle shaftReported March 31, 2014 · 174,046 vehicles affected
What is wrong
General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.
Risk
If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Remedy
GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1‑866‑694‑6546. GM's number for this recall is 14079. This is an expansion of recall 13V‑452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.

Recall number 14V151000 · Recall details

Power train: axle assembly: axle shaftReported September 23, 2013 · 3,161 vehicles affected
What is wrong
General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.
Risk
If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Remedy
General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1‑800‑521‑7300. This is General Motors campaign number 13276.

Recall number 13V452000 · Recall details

Questions about the 2013 Chevrolet Cruze hesitation

Is hesitation when accelerating a common problem on the 2013 Chevrolet Cruze?

7 of 587 owner complaints about the 2013 Chevrolet Cruze (1%) mention hesitation when accelerating. The model year with the most reports is 2011.

Is there a recall or service bulletin for this on the 2013 Chevrolet Cruze?

There are 2 recalls and 119 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2013 Chevrolet Cruze

Check engine light 67Overheating 59Loss of power 36Stalling 33No deployment 28Engine failure 23Jerking 23Fire or smoke 17Steering lock-up 16Won't start 12Brake failure 11Power steering loss 10Sudden acceleration 10ABS 9Grinding brakes 9Knocking 8Wipers 7Misfire 6Warning lights 6Headlights 5Screen failure 5Oil consumption 5

All model years of the Chevrolet Cruze

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