The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving at various speeds and raising the foot off the accelerator pedal, the vehicle decelerated drastically. Additionally, the vehicle occasionally hesitated while accelerating and failed to immediately accelerate while depressing the accelerator pedal. Occasionally, the vehicle lurched forward suddenly. The cause of the failure was not yet determined. The dealer was notified of the failure, but no assistance was offered. The failure mileage was 129,000.
2011 Chevrolet Cruze: hesitation when accelerating
44 of the 733 complaints about the 2011 Chevrolet Cruze describe hesitation when accelerating.
- owner complaints
- 44
- of this car's complaints
- 6%
- typical mileage
- 16,116
- recalls
- 1
Hesitation when accelerating by model year
What owners say
The contact owns a 2011 Chevrolet Cruze. The contact stated while at a stop sign and accelerating, the vehicle hesitated. There was no warning light illuminated. The vehicle was taken to the dealer and the dealer stated that the oxygen sensor needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The failure mileage was 54,057. The contact noted that the failure mileage was actually 45,057 and the failure speed was intermittent. After the vehicle was left with the dealer a second time, they found that there were two cylinders with low compression. The dealer presented the contact two options to remedy the issue. The contact paid to have the engine replaced with a remanufactured one from GM. The new engine has since been reinstalled, but it is unknown why the failure happened. The contact has reached out to the manufacturer to try to get some financial help with the repair costs.
Every year there’s always a issue with oil leakage resulting into smoke coming out of my car, another thing is my car starts to hesitate literally once a year. This has been happening since I purchased my car in February of 2015
The car is hesitating after stopping whether its a light or sign also has while in motion which almost got me hit! !t1here is also a burning smell at times! I have had it looked at within the month and they said it was a sensor , no-one seems to know what to do ! Bou8ght this car from honda in anderson indiana!! Its had problems the whole time I've had it1 ill never buy another cruze
The cruze sputters or hesitates when braked or idling, the service traction control, services stabilitrak came on along with a flashing check engine light. I loose power and feel like I'm needing to press a lot harder on the gas to accelerate.
I just bought my cruze and the check engine light was on due to needing a mass air flow sensor. The engine was hesitating on pulling out from red lights and stop signs, and going down the highway when you accelerate to a faster speed. So I had the sensor replaced and it did not resolve the issue, but the check engine light went out.
Car does not accelerate right away, hesitating while trying to accelerate. Problem has progressively gotten worse, now car jerks when trying to accelerate.
2011 chevy cruze transmission problem. Occasional hesitation accelerating, clunking jerking transitioning through gears accelerating or slowing down while driving on city streets and highway. Tried to accelerate on highway and car took a long while to get up to speed while other cars behind me were honking horns for me to speed up. Dealer says all is fine and that's just how the transmission and turbo engine is! Can never duplicate this problem. Now no longer under warranty, the dealer is willing to keep the car for a longer period. Gm says it would "see" what they could do after the dealer physically inspects the transmission at my cost. The dealer charges $145. Per hr. Labor rate!! I went to another mechanic and had them change the transmission fluid because the dealer said the fluid doesn't need and he said it was black! Had it changed after I read complaints on carcomplaints.com. I am just afraid that it will quit on me while traveling at high speed! I can't afford to spend money on a new trans if I will continue to have the same problems. Gm should have a full recall on the 2011 cruze. The car had only 29,000 mi. On it the first time I complained and now it has 69,000 and the problem manifests itself a little more frequently but not on a weekly basis. I am at my wits end and the problem is not in my head. People are in danger and gm isn't "owning" this problem. Extremely disappointed. I've maintained this vehicle faithfully with oil changes, etc. Since day one...responded to all recalls. Not going to dealer again. Always have something to repair or replace.
Since purchasing this vehicle there has always been a hesitation in the acceleration and "engine jerking". I originally reported within the first approx 6 months of owning the vehicle. The service center had their transmission specialist drive the vehicle and I was told "that is just how it drives. I told them on a second time about the ongoing issues and was dismissed. Last year I started getting the "service stabilitrak" error and the jerking and lack of acceleration and hesitation has gotten increasingly worse. This is a safety concern as trying to go from a stopped position and going through an intersection it will lag and can cause a delay also driving down the road it will jerk and almost feel like I could lose control of the car. I often also get a smell of the coolant that goes through my car. I have had all recalls in the past taken care of, but the stabilitrak is an ongoing issue that is very concerning for the safety of myself and my daughter as a passenger in the vehicle. It has been an ongoing issue since the purchase of the vehicle 05/2011 only increasing in severity.
My car hesitate sometime during driving at low speed or high speed and the stabili trak light appear, the check engine light stays on even when I have replaced the part needed..
I own a 2011 cruze it has had a slew of problems, trans cell blown, water pumps replaced, trans reprogramed, turbo replaced and much more, now the valve body in the trans is bad car has less than 60k and I have mentioned the trans issue since 20k in which I was told I was crazy by dealership and no recall has been issued for this. I do not think gm should be allowed to sell the cruze anymore this car is a death trap waiting to happen just like the cobalt. I am fustrated and fed up. Service department is a joke. And the cruze has over 24,000 complaints regarding all the same issues and nothing is nothing being done about the trans issue. Dealer opened up my trans today and found clogged 1 and 2 cellinoid and clogged screen as well as broken clip causing hesitation, hard shifting and valve body movement. I think this matter should be further investigated.
Tl* the contact owns a 2011 chevrolet cruze. The contact stated that the service stability traction control warning light illuminated intermittently and the accelerator pedal hesitated to respond. On the first occasion, the contact was driving at 20 MPH and the vehicle stalled. On a second occasion, the vehicle stalled while driving at approximately 35 MPH. The contact was able to restart the vehicle each time but the failure was progressing. The failure caused the vehicle to go into a limp mode each time. The vehicle was taken to the dealer twice and they were not able to replicate and diagnose the failure. The vehicle was taken to the dealer a third time who diagnosed that the alternator assembly needed to be replaced. The electronic stability control failure was unable to be determined. The vehicle was taken back to the dealer where it was left for a diagnosis. The manufacturer was notified of the failure. The approximate failure mileage was 36,000.
Service bulletins that may apply
- This service bulletin informs the technician of an alternate lift procedure that has been developed when...
- This service bulletin provides information on some vehicles that may rock or move slightly forward or...
- GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities
- This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is...
- This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
- This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required...
- The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle...
- This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
Related recalls
Power train: automatic transmission: gear position indication (PRNDL)
- What is wrong
- General motors is recalling certain model year 2011 chevrolet cruze vehicles manufactured from october 6, 2009, through april 27, 2011 and equipped with an automatic transmission for failing to comply with federal motor vehicle safety standard no. 102, 'transmission shift lever sequence, starter interlock, and transmission braking effect,' and federal motor vehicle safety standard no. 114, 'theft protection.' these vehicles may have been built with a transmission shift linkage that is not properly installed. If the linkage is not properly installed, the prndl shift lever may not accurately reflect the position of the transmission gear. With this condition, the driver could move the shifter to park and remove the ignition key, but the transmission gear may not be in park.
- Risk
- The driver may not be able to restart the vehicle and the vehicle could roll away after the driver has exited the vehicle, resulting in a possible crash without prior warning.
- Remedy
- Dealers will inspect the transmission shift linkage for correct installation and adjust the shift linkage system free of charge. The safety recall began on may 23, 2011. Owners may contact chevrolet at 1‑800‑630‑2438, or www.gmownercenter.com.
Recall number 11V273000 · Recall details
Questions about the 2011 Chevrolet Cruze hesitation
Is hesitation when accelerating a common problem on the 2011 Chevrolet Cruze?
44 of 733 owner complaints about the 2011 Chevrolet Cruze (6%) mention hesitation when accelerating. The model year with the most reports is 2011.
Is there a recall or service bulletin for this on the 2011 Chevrolet Cruze?
There is 1 recall and 91 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2011 Chevrolet Cruze
Check engine light 88Jerking 57Overheating 53Stalling 49Loss of power 48Fire or smoke 34Won't shift 19Transmission failure 19Brake failure 14Won't start 14Slipping 13Wipers 13No deployment 12Airbag light 11Door locks 11Harsh shifting 11Power steering loss 10Engine failure 9Oil consumption 9ABS 7Grinding brakes 7Misfire 7Spongy pedal 7Headlights 6Warning lights 6Adaptive cruise 5Sudden acceleration 5
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