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2011 Chevrolet Cruze: stuck in gear or won't shift

19 of the 733 complaints about the 2011 Chevrolet Cruze describe stuck in gear or won't shift.

owner complaints
19
of this car's complaints
3%
typical mileage
62,000
recalls
1
Is there a fix? There is 1 recall and 91 service bulletins for this area of the car. See below

Stuck in gear or won't shift by model year

What owners say

Filed Jan 30, 2025 · Transmission · NC

Vehicle does not shift gears, jumpy, sluggish, disengages then jerks back into gear. Hazard when trying to pickup speed to accelerate into highway traffic. Does not engage in reverse gear at times, have to turn vehicle off, wait a few minutes then turn vehicle back on for reverse gear to engage. Sometimes when vehicle is in park, vehicle will not start, have to fidget with gear and key, sometimes for several minutes before it will register in park and allow you to start the vehicle. When on highway transmission will jolt and jerk making you think you have lost your transmission on the roadway. This is a major hazard for my daughter who drives this vehicle to college. I am aware of a lift plate that can be installed to fix this problem that has existed in all 2011 Chevy Cruze s since they were manufactured. the federal safety agency Bulletin issued Oct. 10, 2024 the federal safety agency ID#11010651 Manufacture Communication #24-NA-223 Bulletin to all technicians for an alternative procedure for a lift plate that can be installed into the transmission to correct this problem. This needs to be a nationwide issued RECALL because of the endangerment people are being put in while driving these unsafe Chevy Cruze with faulty transmission issues.

Filed Jun 23, 2022 · Transmission · KY

Gear shift stuck in park will not start. Has power.

Filed Mar 23, 2021 · Transmission · 80,000 miles · OK

Issue 1: car jerks while at low speeds and sometimes acts like it's in neutral, even though my gear is in drive. Issue 2: when I put my car into reverse, then to drive, the car acts like it's in neutral, instead of drive. The engine revs, but doesn't move, unless I happen to be on a hill, at which point it will roll, without me waniting it to. In order to go into drive I have to put on the brake and put it into park, let go of the brake, put the brake back on then put the gear back in drive for it to move forward. Issue 3: car runs in gear 1 and 2, but will not shift to another gear. When you're driving, the engine just revs, but you can't go past a very low speed. I bought this car brand new in 2011, it has 80,000 miles. I don't expect it to be a perfect car, but for the transmission to already be out, isn't right. It's dangerous. Please do the right thing and investigate this car's transmission. Everyone is having this same issue with this particular car. Please. I'm begging.

Filed Mar 6, 2020 · Transmission · 53,881 miles · CA

First time the problem occurred, I had just started driving and my car would not shift into the next gear, leaving me doing 20 miles per hour to a safe parking spot. I was no longer able to reverse. Check engine light then came on. Fuse changed for indicator light and transmission fluid checked(fluids fine). Car began working with no explanation. Second incident was backing out of my driveway, after using the car without incident earlier. Went into reverse fine. Backed out, only to discover I could not go forward into drive. Drive acted as if in park. Reverse worked. Neutral worked as if in reverse. Had to back into a safe parking space on the street instead of pulling back into driveway. Almost ran over my son that was going to push my car while in neutral, due to the fact that once the car was in neutral, it was still reversing.

Filed Jun 24, 2019 · Engine · 178,000 miles · MI

About a week ago I was driving home when my car decided to shift super hard and my RPM was jumping up scary high then my check engine light turned on and now it won't shift right or my RPM goes up really high the code that popped up was p0700

Filed May 4, 2018 · Driver assistance, Engine · 81,569 miles · PA · crash

My 2011 chevy cruz the turbo went out on it replace the turbo replace the manifold replaced the line that goes into the oil pan I have a vacuum leak somewhere I can't find a vacuum leak there sounds like something is burning underneath the seats and sometimes it is hard to shift it doesn't shift right.also the lights on the front they flicker and blank the seatbelts don't like to come out when you clicki was driving down the road one day I was trying to get out on the expressway coming off of the ramp trying to get spayed and there was no power and didn't want to go any faster by the time I got home it sounded like it was whistling and no power at all the turbos fix brand new the manifold brand new it's all brand new white next to his car is giving me a problem after problem

Filed Mar 31, 2018 · Transmission · 111,144 miles · MO

On december 30, 2017 my son was driving home,we live in the country. So he stopped at a stop sign and when he went to take off the car would not shift out of 1st gear. Thank goodness he wasn't far from home so was able to very slowly get here. The car had 111144 miles on it. The car had been inoperable since that day. We have replaced the valve body but that did not help. Took it to a transmission shop where we were told the transmission only had reverse and 3rd gear and that the transmission needed to be replaced. After doing some online searching I discovered many other people with the same issue on this car.

Filed Feb 16, 2018 · Transmission · 38,285 miles · IN

You drive for 15 miles goes into limp mode have put 3 tecoms in the car and still does the same thing

Filed Feb 8, 2018 · Transmission · 127,000 miles · TN

When taking off from stopped position the car jerked and would not shift to second, without tapping the gas peddle. After pulling into where I live, I stopped and tried to drive forward but it would not move only in reverse would the car move. The car is in the shop now. Still don't know what is wrong. I will never buy another chevy cruze.

Filed Dec 9, 2017 · Transmission · 83,848 miles · TX

Will driving with automatic transmission does not shift from 1 to any other shift and it just accelerates with any shifts and losing speed in the highway very fast which could cause an accident due to not been able to gain any speed. The engine light is on and according to an inspection showing transmission control system failure

Filed Nov 16, 2016 · Transmission · 99,180 miles · MI

I was driving on local highway. Stopped at light. When I started to move forward again the transmission wouldn't shift past 2nd gear. The vehicle wouldn't accellerate over 30 MPH. Pulled over to the nearest place. Turned off the car and turned it back on. Tried to back up, but reverse would not work. Pushed it out of the parking spot car would only move forward up to 30 MPH. Nothing past 2nd gear and still no reverse. Manual aspect of car was saying could not shift. Service engine lights came on. Code read tranmission module. Per tech, wave plate came apart and contaminated the whole transmission, solinoids and control board resulting in need for complete trans overhaul, solinoids and control board replacement and reprogramming - $3400! Gm would not help, even though known issue.

Filed Dec 10, 2015 · Electrical, Engine · 62,000 miles · MA

On 12-5-15 I was on my way to ct from mass and was on 91. About 45 minutes into the trip the car began to loose power and the check engine light came on and the service stablitrack light came on. As soon as the light came on the temperature gauge and RPM gauge would fling up and down quickly! I immediately went from 65 MPH to 30 MPH.( I was almost rear ended by a car behind me) I coasted my way to the right lane and was able to get off the exit. The car took about 4 hours to go back to normal. ( I returned to mass, I had to take the back way home and avoid the highway as the car still had reduce speed) the car will return to normal and the check engine light will go off. Everyday now the check engine light will come on and it will say service stablitrack. The car immediately looses power and you can hear the engine (sounds like a fan blowing hard) the transmission will not shift. The RPM will jump to 4-5 while only getting to a speed of 35 MPH. The dealer has no idea what I am talking about. This car was bought in january of 2015 and has less than 65,000 miles on it. I have read a few complaints about this similar situation happening to the same car I have. This is a safety issue!!! The car has been serviced on time!!! Please help me!! I refuse to take the highway as I never know when this is going to happen.....

Service bulletins that may apply

Related recalls

Power train: automatic transmission: gear position indication (PRNDL)Reported May 6, 2011 · 100,308 vehicles affected
What is wrong
General motors is recalling certain model year 2011 chevrolet cruze vehicles manufactured from october 6, 2009, through april 27, 2011 and equipped with an automatic transmission for failing to comply with federal motor vehicle safety standard no. 102, 'transmission shift lever sequence, starter interlock, and transmission braking effect,' and federal motor vehicle safety standard no. 114, 'theft protection.' these vehicles may have been built with a transmission shift linkage that is not properly installed. If the linkage is not properly installed, the prndl shift lever may not accurately reflect the position of the transmission gear. With this condition, the driver could move the shifter to park and remove the ignition key, but the transmission gear may not be in park.
Risk
The driver may not be able to restart the vehicle and the vehicle could roll away after the driver has exited the vehicle, resulting in a possible crash without prior warning.
Remedy
Dealers will inspect the transmission shift linkage for correct installation and adjust the shift linkage system free of charge. The safety recall began on may 23, 2011. Owners may contact chevrolet at 1‑800‑630‑2438, or www.gmownercenter.com.

Recall number 11V273000 · Recall details

Questions about the 2011 Chevrolet Cruze won't shift

Is stuck in gear or won't shift a common problem on the 2011 Chevrolet Cruze?

19 of 733 owner complaints about the 2011 Chevrolet Cruze (3%) mention stuck in gear or won't shift. The model year with the most reports is 2011.

Is there a recall or service bulletin for this on the 2011 Chevrolet Cruze?

There is 1 recall and 91 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2011 Chevrolet Cruze

Check engine light 88Jerking 57Overheating 53Stalling 49Loss of power 48Hesitation 44Fire or smoke 34Transmission failure 19Brake failure 14Won't start 14Slipping 13Wipers 13No deployment 12Airbag light 11Door locks 11Harsh shifting 11Power steering loss 10Engine failure 9Oil consumption 9ABS 7Grinding brakes 7Misfire 7Spongy pedal 7Headlights 6Warning lights 6Adaptive cruise 5Sudden acceleration 5

All model years of the Chevrolet Cruze

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