2011 Chevrolet Cruze: doors won't lock, open or latch

Filed Sep 10, 2020 · Body · IL

2011 chevrolet cruze ltz door handle chrome plating is pealing off and has created a sharp edge that cuts on contact.

Filed Feb 25, 2019 · 65,000 miles · NY · 1 injury

The interior door handle chrome peels and caused deep cut to finger.

Filed Jun 22, 2018 · WI

Chrome is peeling on interior door handles leaving razor sharp edges. Unsuspecting passengers or driver can be seriously cut by the material. This is especially dangerous to children exiting the car.

Filed Aug 29, 2017 · Body · 60,000 miles · AZ · 1 injury

The chrome covering over my interior door handles started peeling back. I noticed this when I went to open my drivers side front door and the sharp plating sliced my finger open. After doing some research online this seems to be a common problem, and to me a safety concern. At least it was my finger sliced open rather than one of my children's.

Filed Jun 16, 2016 · Body · 45,000 miles · OH · 4 injuries

The chrome plating on both the front driver and passenger interior door handles started to peel off which created sharp edges on the handles in which I and others have cut ourselves on. I had to chip some of the chrome plating off and wrap the handles with tape to prevent myself and my kids from getting cut on the peeling chrome finish.

Filed Apr 27, 2016 · Body · TN

The interior crome overlays of the door handles at the seam overlay is peeling back acusing a sharp and a cutting hazard. Everytime youopen the door it poses a threat to get cut deeply

Filed Dec 15, 2014 · Body · 82,400 miles · OK · 1 injury

Interior door handle chrome plastic over is pealing off, with sharp edges exposed. It easily causes cuts, and scratches.

Filed May 29, 2014 · Body · 51,500 miles · GA · 2 injuries

I bought a 2011 chevy cruze from a owner, and I did not pay attention to the passenger door handle until after I bought it. The thin metal was coming off the handle. I touched it and it cut my finger. I called the chevrolet place close to my area and they quoted me a price of $80.00. I called gmc, since the car is fairly new, and did not get any help. I took the car to the local dealership, and the office manager came out (he was in a wheelchair) to look at the door. He touched it and it cut his finger. I was concerned about someone getting a cut from that metal so I paid to have the handle replaced. My major concern is if this continues to happen with these door handles in less than 3 years old, and some one is diabetic, or a small child gets cut and infected it would not be a good thing. When I said this to the office manager, he informed me he was a diabetic. I have went online and saw all the recalls for this particular car. The previous owner assured me he had the recalls fixed, but I did not realize there were so many until after I bought the car. I paid cash for this car and have yet to get a title. I continue to call the owner who either ignores me or isn't getting my call. I called his wife yesterday and she assured me her husband had the title. I had recently called the previous owner and ask for paperwork where the recall work was done. I have had no return calls... At this point what should I do? I feel like I've been shafted, but I paid 13000.00 for the car and the previous owner assured me I would not have to pay advelorum taxes, he said this was taken care of. Now according to the tag office I will have to pay another 800.00 or so for the tag which I can't get without a title.

Filed May 28, 2014 · Electrical · AZ

Took my 2011 chevy cruze into the shop on february after the radio, dash, headlights began shorting out (flickering on and off) the dash would flash back on it a different language and then reset itself once the car was turned off. Initial quote from mechanic was that it needed a new alternator. I then did a internet search to find out many consumers on forums were reporting the same problem. At that time we refused work from the mechanic and took the car to the dealership. They stated it was a common problem and the grounding wires were tightened. The work was done and about a month later the issues started happening again, this time when the "flickering" would happen, they dash would flash "service traction control". The car was returned to the dealership where they stated the car needed new battery cables. After reviewing the concerns on the forums for other cruze customers who stated this was replaced on their cars and the problem kept happening, I was not satisfied with that option, the dealership refused to investigate further so we took my car home. The problem persisted, this week, the car began a new malfunction while "flickering" the power steering and power brakes would quit working, leaving you with no control of your vehicle while on the roads. My husbands picked the car up from me and experienced the same problem along with the door locks resetting and feeling the engine cutting out "dyeing" then restarting itself. Upon out return to the dealership it was asked that they inspect the car with a fine tooth comb and get to the bottom of the problem. After reading several reviews, I am not satisfied with this answer. We are getting the cables replaced but what is plan c. That is what I am interested in. Who has the answer to that question?

Filed Mar 31, 2014 · Body · 50,200 miles · FL · 2 injuries

The front chrome interior door handles on my 2011 chevy cruze that I purchased is peeling off. The edges of the chrome are extremely sharp. Both my wife and I have cut our fingers on both front door handles while exiting the vehicle. It is no paper cut either. Pretty deep and painful. I ended up placing tape around the handles as a quick fix from being cut. When I contacted the dealership, I was told it would be $150 for a new handle and that it did not include instillation. After reading numerous complaints online and observing a copy of a letter from chevrolet admitting there is a defect in the handles, I wonder why there has not been a recall as of yet on this issue.

Filed Mar 19, 2013 · Body, Engine · 72,000 miles · GA · 1 injury

The chrome coating on the inside drivers side plastic door handle is failing. The edges of the chrome where it has separated from the plastic are razor sharp and have caused multiple fairly deep lacerations to my fingers when opening the door. I inquired at the dealer about them replacing the part under warranty because its causing me injury despite my cautiousness while opening the handle, they told me it wasn't covered and would be an expensive fix due to the labor involved. My second complaint is the heat works intermittently and when taken to the dealer, they said I had a cracked thermostat housing which would be covered under warranty. They did not fix it however and simply refilled my antifreeze and said they would call me to have it fixed when the part came in....that was almost two weeks ago.