The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving approximately 55 - 60 MPH and attempting to depress the brake pedal, the brake pedal became stiff and pushed back, requiring three to four attempts to respond and causing an extended stopping distance. The contact stated that the failure had occurred while driving on several occasions. In addition, the check engine warning light was intermittently illuminated. The vehicle was taken to an independent mechanic, where it was determined that the microswitch inside the power brake vacuum pipe assembly had failed and needed to be replaced. The contact associated the failure with the federal safety agency Campaign Number: 13V360000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The manufacturer was notified of the failure by phone. The failure mileage was approximately 150,000.
2011 Chevrolet Cruze: soft or spongy brake pedal
7 of the 733 complaints about the 2011 Chevrolet Cruze describe soft or spongy brake pedal.
- owner complaints
- 7
- of this car's complaints
- 1%
- typical mileage
- 24,000
- recalls
- 1
Soft or spongy brake pedal by model year
- 20171
- 20161
- 20131
- 20126
- 20117
What owners say
Tl* the contact owns a 2011 chevrolet cruze. While reversing at 5 MPH, the brake pedal required extra force to depress. The failure occurred intermittently without warning. In addition, while driving 8 MPH pulling into the driveway, the brake pedal failed to depress. The contact mentioned that the brake pedal became stiff as if it were manual. The vehicle was not included in the federal safety agency campaign number: 13v360000 (service brakes). The dealer (classic chevrolet, 500 lincoln ave, pittsburgh, pa, 15202, 412‑451‑8962) and manufacturer stated that the VIN was not included in the recall. The manufacturer advised the contact to take the vehicle to the dealer to be diagnosed. No further assistance was offered. The failure mileage was approximately 24,000. ..updated 08/22/17 *bf
Tl* the contact owns a 2011 chevrolet cruise. The contact stated that while driving 25 MPH, the brake pedal became hard to depress and the contact had to applied force in order to bring the vehicle to a complete stop. The vehicle resumed it normal acceleration but the failure recurred moments later. The dealer was contacted and informed that the recall repairs were already completed on the vehicle. The vehicle was taken to an independent mechanic. The technician diagnosed that the master cylinder and brake booster needed to be replaced. The vehicle was repaired but the failure recurred. The failure mileage was 35,000 and the current mileage was 50,000.
Tl* the contact owns a 2011 chevrolet cruze. The contact stated that while exiting a parking lot and attempting to engage the brakes, the brake pedal became hard and resistant. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 70,000.
I have two 2011 chevrolet cruzes that I purchased new in 2011. Both cars began to have a soft brake pedal at about 7000 miles which makes stopping difficult. Most notable at low speeds especially in reverse and trying to stop the vehicle. This occurred with one cruze about a year ago and took three trips to the dealer to repair. It just started occurring in the second cruze (about 7300 miles on this vehicle) this week. The fact you can not stop the car appropriately significantly increases the risk for an accident or injury. The fact this has now happened in both my cruzes seems to indicate a significant mechanical issue and not just a one time malfunction.
Tl* the contact owns a 2011 chevrolet cruze. The contact stated that the became spongy and was abnormally depressed all the way to the floorboard before the vehicle responded. The vehicle was taken to the dealer who advised that they could not find any failure with the brakes. The vehicle was not repaired. The manufacturer was notified who offered no assistance. The failure mileage was 13,930.
Tl*the contact owns a 2011 chevrolet cruze. While the contact was driving approximately 15 MPH the brake pedal became spongy upon application, followed by an extensive delayed response. The failure occurred several times. The vehicle was taken to an authorized dealer for inspection; however, they stated that the brakes functioned normally as designed by the manufacturer. The failure mileage was approximately 3,000. Updated 06/24/11
Service bulletins that may apply
- This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
- This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
- This informational bulletin provides information on installing the correct tires for vehicles with the...
- This preliminary information communication provides information to the technician on how to diagnose and...
- Summary to be provided on a future date.
- Special coverage (revised population). gm has received a small number of reports regarding 2010 (non north...
- Special coverage. gm has received a small number of reports regarding 2011-2012 model year chevrolet cruze...
- This informational bulletin provides technicians with a brake lathe calibration procedure.
Related recalls
Service brakes, hydraulic: power assist
- What is wrong
- General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
- Risk
- A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
- Remedy
- General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1‑800‑222‑1020. GM's recall number is 12213.
Recall number 13V360000 · Recall details
Questions about the 2011 Chevrolet Cruze spongy pedal
Is soft or spongy brake pedal a common problem on the 2011 Chevrolet Cruze?
7 of 733 owner complaints about the 2011 Chevrolet Cruze (1%) mention soft or spongy brake pedal. The model year with the most reports is 2011.
Is there a recall or service bulletin for this on the 2011 Chevrolet Cruze?
There is 1 recall and 39 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2011 Chevrolet Cruze
Check engine light 88Jerking 57Overheating 53Stalling 49Loss of power 48Hesitation 44Fire or smoke 34Won't shift 19Transmission failure 19Brake failure 14Won't start 14Slipping 13Wipers 13No deployment 12Airbag light 11Door locks 11Harsh shifting 11Power steering loss 10Engine failure 9Oil consumption 9ABS 7Grinding brakes 7Misfire 7Headlights 6Warning lights 6Adaptive cruise 5Sudden acceleration 5
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