The contact owns a 2011 Chevrolet Cruze. The contact stated that while reversing the vehicle, the brake pedal was depressed to the floorboard before the vehicle came to a complete stop. The contact's wife had also informed him of the brake failure while she was driving. The dealer was made aware of the failure but informed the contact that there was a recall repair for the vehicle under the federal safety agency Campaign Number: 13V360000 (Service Brakes, Hydraulic) and that the manufacturer only guaranteed a one year or 20,000 miles for the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that only a free one time repair would be performed. The failure mileage was 99,178.
2011 Chevrolet Cruze: brake failure
14 of the 733 complaints about the 2011 Chevrolet Cruze describe brake failure.
- owner complaints
- 14
- of this car's complaints
- 2%
- typical mileage
- 37,000
- recalls
- 1
Is there a fix? There is 1 recall and 39 service bulletins for this area of the car. See below
Brake failure by model year
What owners say
Tl* the contact owns a 2011 chevrolet cruze. While the contact's daughter was reversing the vehicle, the brakes failed to operate without warning. As a result, the vehicle tapped the vehicle parked behind her. There were no injuries and a police report was not filed. The vehicle was towed to stewart chevrolet (780 serramonte blvd, colma, ca 94014, (415) 570-7351) to be inspected. The manufacturer was notified and stated that an inspector would be sent to the dealer to inspect the vehicle. The dealer diagnosed the vehicle with a faulty brake booster, vacuum pump, and brake pads. The vehicle had not been repaired. The failure mileage and VIN were unknown.
Tl* the contact owns a 2011 chevrolet cruze. When the vehicle was initially started, the power booster for the brakes failed to operate. The power booster began to work after approximately one minute. Quirk chevrolet manchester (1250 s willow st, manchester, nh 03103, (603) 263-4530) stated that there were no recalls on the vehicle. The manufacturer assigned a case and advised the contact to file a complaint with the federal safety agency. The failure mileage was 144,600.
Tl* the contact owns a 2011 chevrolet cruze. While driving 40 MPH and coming to a stop or when the vehicle was in reverse and depressing the brake pedal, the brakes failed to stop the vehicle. The vehicle was taken to a dealer where the brakes were replaced; however, the failure recurred three times. In addition, the vehicle was taken to an independent mechanic where it was diagnosed that the brake vacuum and pump failed. The vehicle was not repaired. The VIN was not included in the federal safety agency campaign number: 13v360000 (service brakes, hydraulic). The manufacturer was not notified of the failure. The approximate failure mileage was 37,000.
The vehicle has no open recalls, and the recall addressing the brake pressure, (micro switch problem) has been completed. On occasions including this morning, when the vehicle sits overnight, there seems to be a loss of brake pressure, that is you can press the brake pedal all the way down with significant pressure, and the vehicle barely stops. I first noticed it backing out of the driveway, and coming to the first stop sign at the end of our side street. Once the vehicle has been running for a short period of time, and after at least one attempted stop, the pressure goes to normal. Now that I am aware of the potential of this happening, I noticed even with the car is stationary before backing out, the brake pressure is low. Researching the problem it seems like I am not the only one having this experience.
Tl* the contact owns a 2011 chevrolet cruze. While attempting to engage the brake pedal, the brakes failed to respond and extended to the floorboard several times. The vehicle was taken to the dealer, who was not able to replicate or diagnose the failure. The contact had to pump the brakes to get the brake pedal to respond. The vehicle was towed to the dealer, who replaced the brake booster vacuum pipe. The vehicle was not included in the federal safety agency campaign number: 13v360000 (service brakes, hydraulic). The manufacturer was notified of the failure. The approximate failure mileage was 4,136. Updated 09/10/15
Tl* the contact owns a 2011 chevrolet cruze. The contact stated that the brakes failed intermittently and a leak was noticed underneath the vehicle. The vehicle was repaired according to the federal safety agency campaign number: 13v360000 (service brakes, hydraulic). The dealer replaced the vacuum leak, cam shaft cover, and valve cover, but the failure recurred. The service brakes warning indicator illuminated and the vehicle was taken back to the dealer. The mechanic stated that the valve cover and pcv hose needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 55,000.
Tl* the contact owns a 2011 chevrolet cruze. The contact stated that while reversing, the brakes failed. The contact also stated that the brake pedal was depressed and the brakes failed to respond. The failure occurred intermittently. The vehicle was not diagnosed or repaired. The contact stated that the VIN was not included in the federal safety agency campaign id number: 13v60000 (service brakes, hydraulic). The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.
Tl* the contact owns a 2011 chevrolet cruze. The contact stated that while going down a hill at approximately 70 MPH, the brakes failed to respond making it very difficult to stop the vehicle. The contact discovered that the front brake rotors had overheated and were a burning red color. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. Failure mileage was 12,000.
No brakes going forward or backwards but only for a few seconds, always have full pedal and the harder you push/force they slowly bring vehicle to stop. My wife and I have almost hit pedestrian's and vehicles.
I was driving at a low rate of speed when my car died. I had no brakes, power steering or engine power. I tried to turn my key to restart the car but the key on my fob was stuck, it wouldn't move forward or back or out of the ignition for quite a white. When I was able to get the key out, I returned it to the ignition and restarted the car and drove straight home. I called chevy corp. Office where they towed the car to my locale dealership where they could not find a problem. I am scared to drive my car, due to this happening again.
Tl* the contact owns a 2011 chevrolet cruze. The contact stated that while reversing, the brake pedal traveled abnormally to the floorboard. Additionally, the contact stated that the brakes failed to respond when the engine was cold. The vehicle was repaired under the federal safety agency campaign number: 13v360000 (service brakes, hydraulic), however the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 28,126. Updated 8/11/14
Service bulletins that may apply
- This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
- This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
- This informational bulletin provides information on installing the correct tires for vehicles with the...
- This preliminary information communication provides information to the technician on how to diagnose and...
- Summary to be provided on a future date.
- Special coverage (revised population). gm has received a small number of reports regarding 2010 (non north...
- Special coverage. gm has received a small number of reports regarding 2011-2012 model year chevrolet cruze...
- This informational bulletin provides technicians with a brake lathe calibration procedure.
Related recalls
Service brakes, hydraulic: power assist
- What is wrong
- General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
- Risk
- A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
- Remedy
- General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1‑800‑222‑1020. GM's recall number is 12213.
Recall number 13V360000 · Recall details
Questions about the 2011 Chevrolet Cruze brake failure
Is brake failure a common problem on the 2011 Chevrolet Cruze?
14 of 733 owner complaints about the 2011 Chevrolet Cruze (2%) mention brake failure. The model year with the most reports is 2012.
Is there a recall or service bulletin for this on the 2011 Chevrolet Cruze?
There is 1 recall and 39 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2011 Chevrolet Cruze
Check engine light 88Jerking 57Overheating 53Stalling 49Loss of power 48Hesitation 44Fire or smoke 34Won't shift 19Transmission failure 19Won't start 14Slipping 13Wipers 13No deployment 12Airbag light 11Door locks 11Harsh shifting 11Power steering loss 10Engine failure 9Oil consumption 9ABS 7Grinding brakes 7Misfire 7Spongy pedal 7Headlights 6Warning lights 6Adaptive cruise 5Sudden acceleration 5
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