The contact owns a 2014 Chevrolet Cruze. The contact stated while driving at various speeds, the door locks were opening and closing independently. The contact stated that the instrument cluster was also flashing several unknown warning lights. The contact stated that the heater and the A/C were also functioning independently. The contact stated that the failure was intermittent at first but became a constant failure. Additionally, the contact stated that the transmission occasionally slipped out of gear, almost causing the vehicle to stall, making the steering wheel difficult to turn. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The contact replaced the 12-Volt battery and the fuse box; however, the failure reoccurred. The manufacturer was not informed of the failure. The failure mileage was approximately 177,000.
Chevrolet Cruze door locks problems
25 of the 3,731 owner complaints about the Chevrolet Cruze describe doors won't lock, open or latch, most of them for the 2011 model year.
- owner complaints
- 25
- worst model year
- 2011
- typical mileage
- 55,000
By model year
Often reported together
Won't start 4Stalling 3Headlights 3Wipers 1Warning lights 1Slipping 1Power steering loss 1
What owners say
The contact owns a 2017 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the door latches independently unlocked and locked. Additionally, the contact stated that the failure had occurred with all four doors. The contact stated that the RPM occasionally increased unintendedly. The contact stated that the failure was intermittent. The vehicle was taken to the dealer twice; however, the failure was not duplicated. The manufacturer was made aware of the failure. The failure mileage was approximately 16,994.
2011 chevrolet cruze ltz door handle chrome plating is pealing off and has created a sharp edge that cuts on contact.
Car stalls out after auto stop is disengaged. Battery is dead car wont start even tho battery has power. Door locks lock and unlock on there own. Touch screen flickers.
Car surges, engine loses power off, c/s traction control/stabilitrac light comes on dash, door locks activating on their own, we have put new battery new negative cable with new bolt. Car at speed 60- 65 this happen,driving on highway and interstate. I drove car 3 times happened, tech drove car this happened, car been checked at dealer 3 times and still at dealer as of 11/16/2019
The interior door handle chrome peels and caused deep cut to finger.
Door ajar sensor goes off while driving, parked cause alarm system to go off. Door locks go back and forth while driving. Dome lights go off and on.
Driving home from work at 11:15pm on september 8th, nearing the toll plaza in gary, indiana the car made a sudden sound kindve like a bang, the engine shut off, all the lights on the dash came on, I came to a stop and tried several times to start the vehicle and it would not do anything. Every time I tuned the key to the off position and then turned it to accessory, the dash displays service air bag and service power steering. The windows, door locks, truck release will not work. I had to call my insurance company and set up a tow to get the car back home. I had to be at work at 7am that day, I worked 16 hours, and didn't get home till 1:30am on september 9th. The car is in my driveway, it will not start or even turn over.
Chrome is peeling on interior door handles leaving razor sharp edges. Unsuspecting passengers or driver can be seriously cut by the material. This is especially dangerous to children exiting the car.
Interior door handles peeling
Related recalls
No recalls on record for this model year.
Questions about the Chevrolet Cruze door locks
Which Chevrolet Cruze years have doors won't lock, open or latch problems?
The model years with the most reports are 2011 (11 complaints), 2012 (6 complaints) and 2014 (2 complaints).
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