The contact owns a 2014 Chevrolet Cruze. The contact stated that while in the drive position and attempting to park, the vehicle unintendedly accelerated and lunged forward. The driver immediately removed the ignition key to turn off the vehicle. During the failure, the brake pedal was being pressed. The vehicle was towed to the local dealer who was unable to determine the cause of the failure. The contact indicated that the failure had occurred on several occasions. The manufacturer was not yet notified of the failure. The failure mileage was 36,597. The consumer stated she no longer owns this vehicle. THE CONSUMER STATED THE MANUFACTURER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS RETURNED WITHOUT ANY FURTHER EFFORT TO REPAIR THE FAILURE. Consumer no longer owns the vehicle.
Chevrolet Cruze sudden acceleration problems
34 of the 3,731 owner complaints about the Chevrolet Cruze describe sudden unintended acceleration, most of them for the 2013 model year.
- owner complaints
- 34
- worst model year
- 2013
- typical mileage
- 10,000
By model year
Often reported together
Jerking 3Check engine light 3Adaptive cruise 3Transmission failure 2Stalling 2Slipping 2Screen failure 2Brake failure 2
What owners say
Pulling into a parking space at 5mph, suddenly accelerated out of control went up a bank net and hit a tree trunk. Had to be towed to a gm body shop. Damage is 7000.00 dollars. No injury to driver.
In a parking lot, going about 5mph, car suddenly accelerated out of control and went up a slope crashed into a tree stump and grazed the back of a parked car with no occupants. Air bags did not go off and I was not injured but front hood detached and I had it towed to my dealers body shop. Happened yesterday, called police but they do not come to private lots. Exchanged info with the parked car owners when they returned.
Tl* the contact owns a 2017 chevrolet cruze. While driving on an incline, the vehicle decelerated and accelerated without warning. The vehicle was taken to an independent mechanic who test drove the vehicle and stated that the throttle body needed to be checked. The vehicle was taken to three different dealers, including phillips chevrolet (866‑469‑9000, located at 9700 w lincoln hwy, frankfort, il 60423). All three dealers were unable to diagnose the failure and stated that the vehicle was fine. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.
2015 chevrolet cruze. Consumer writes in regards to unintended acceleration. *ld
Tl* the contact owns a 2012 chevrolet cruze. While driving 50 MPH, the vehicle began swerving across the road and the contact lost complete control. The vehicle also made an abnormal animal sound, similar to a cow moo-ing. In addition, the vehicle accelerated on its own and jerked violently back and forth. The contact was able to pull the vehicle over as it lost power. The check engine indicator illuminated. The vehicle was towed to jimmy vasser chevrolet (583 soscol ave, napa, ca 94559, (707) 255-7600) to be diagnosed, but no failures were found. The mechanic stated that there was no failure with the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failures and stated that a new transmission was needed. The manufacturer offered to pay 10% of the repair cost. The failure mileage was 123,000. The VIN was unknown.
Vehicle has a very rough idle while stopped and while driving. When driving the vehicle will change roughly idle and speed up the vehicle. While in a stopping position the vehicle will roughly idle and the RPM indicator will bounce up and down. The engine light is on and the traction control warning and service esp warnings come on intermittently while in stopped position and then the vehicle will not accelerate properly. The most recent one revved and accelerated on its own, almost hitting the car at the stoplight in front of me.
After the vehicle started with clutch fully depressed, I put the car into 1st gear it lunged forward about an inch and now it will not engage in any gear. Car only has 53,000 miles on it. I can let the clutch out completely while in gear and let off the break and there seems to be almost a grinding while depressing the clutch, then I have the clutch fully let out and the car goes nowhere.
Tl* the contact owns a 2014 chevrolet cruze. While accelerating from a stop, the vehicle surged forward inadvertently at different times. There were no warning indicators illuminated. The vehicle was taken to a dealer where it was diagnosed, but the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was 12,386. Updated 01/11/2017*ct consumer stated it happened again after being checked by dealer (day after was checked). Updated 6/25/18
Tl* the contact owns a 2013 chevrolet cruze. While driving 35 MPH and accelerating, the tachometer showed that the RPM was red-lined; however, the vehicle failed to respond. The vehicle was not taken to be diagnosed. On several occasions, while stopped at a traffic light with the brake pedal depressed, the vehicle lunged forward. The failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 52,719.
Related recalls
No recalls on record for this model year.
Questions about the Chevrolet Cruze sudden acceleration
Which Chevrolet Cruze years have sudden unintended acceleration problems?
The model years with the most reports are 2013 (10 complaints), 2014 (10 complaints) and 2012 (7 complaints).
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