The contact owns a 2018 Chevrolet Cruze. The contact stated that while driving at an undisclosed speed, the windshield wiper compartment inadvertently opened. There was a failure with the seat belts. The contact stated that the driver’s side seat belt was excessively loose, and the front passenger’s side seat belt was overly tight. The vehicle was taken to the dealer, where it was diagnosed and determined that the driver’s and front passenger’s seat belt assemblies had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 66,550.
Chevrolet Cruze seat belt problems
17 of the 3,731 owner complaints about the Chevrolet Cruze describe seat belt won't latch or retract, most of them for the 2014 model year.
- owner complaints
- 17
- worst model year
- 2014
- typical mileage
- 85,000
Is there a fix? There is 1 recall for this area of the car. See below
By model year
- 20182
- 20171
- 20153
- 20144
- 20132
- 20122
- 20113
Often reported together
What owners say
The contact owns a 2017 Chevrolet Cruze. The contact stated that while the vehicle was parked, the contact observed a 1-inch crack in the third brake light. The contact stated that there was condensation leaking into the interior of the vehicle near the pillar loop of the seat belt, onto the floor near the retractor of the rear passenger’s seat belt. Additionally, the contact observed condensation in the trunk of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
In December 2020 my vehicle was involved in an accident where I hit a curb which cracked my rim and deployed airbags. My airbag light is on I'm passenger seat belt is stuck due to airbag.
The car was a total loss due to a MVA which involved this car only. The car hydroplaned, it spun and the traction control light was blinking. The front of the car hit the guardrail, spun, and then the back end hit the guardrail. At this point, all the dash lights were blinking and the car dead in the road. The flashers were turned on but due to the car dead, there were no flashers on and the car was stuck in the fast lane of a three lane highway in the dark and pouring rain. The air bags never deployed nor did the seatbelt tighten up. Components that failed: flashers, airbags, seatbelts, etc. Safety: could not alert other drivers that the car was in the road and was almost struck by a tractor trailer and other cars. Problem was reported to the insurance company who claimed it as a total loss. The police were called to the scene of the accident so there is a police report. The traction control warning light lit when the car hydroplaned. All the lights on the dash started flashing when it hit the guardrail, then after that, unsure when the car died and no power. The tow truck driver could not turn the steering wheel when he tried to pull it up the flat bed.
The driver side seat belt did not lock in time like it was supposed to when i got rear ended today, causing my head the hit the steering wheel very very hard. I wouldn't have hit the steering wheel if my seat belt would have locked in place like its supposed to. It has not been confirmed or reproduced by a service center. The car is now being inspected by the police, and the insurance representatives. No warning lamps were on, and there wasn't any kind of messages or any other symptoms prior to the failure.
The rear seat belt buckle, passenger side, latches but comes undone if pulled on.
Passenger front side seat belt wont latch
Cruze control fails to remain set and turns off on it's own resulting in reduction of speed when traveling. Rear seat belt buckles become non-functional and won't fasten, posing a safety hazard and making the rear seats unusable for passengers.
Hubby was rear ended by a car going 45+ miles an hour, the drivers side seat belt did not lock it is now locked in a fully extended position. After impact, he said there was smoke in the car from what looked like the airbag should have inflated, but did not. He was almost stopped for a red light and hit from behind. The seat belt should have locked tight and it did not.
My drivers side seat belt light would blink occasionally as I was driving thinking my seat belt was not latching however, it was and I cleaned it as best as I could. Still would come on, blinks, turns off, comes on and the sound will even sound to put my seat belt on. All this while the car is in motion, whether I'm driving slowly out of my driveway or down the interstate.
Related recalls
Seat belts: front: anchorage
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured September 24, 2014, to May 29, 2015. In the affected vehicles, one of the driver-side seat belt assembly bolts may not be properly tightened.
- Risk
- An insufficiently torqued bolt may prevent the seat belt from holding the required load in a crash, increasing the risk of injury.
- Remedy
- GM will notify owners, and dealers will inspect and tighten the bolts, free of charge. The recall began on January 27, 2016 Owners may contact Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is 15777.
Recall number 15V876000 · Recall details
Questions about the Chevrolet Cruze seat belt
Which Chevrolet Cruze years have seat belt won't latch or retract problems?
The model years with the most reports are 2014 (4 complaints), 2011 (3 complaints) and 2015 (3 complaints).
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