The contact owns a 2016 Chevrolet Cruze. The contact stated while driving on several occasions at various speeds, the steering wheel pulled to the left forcibly. The contact also stated that the vehicle was oversteered, and the wheel made the vehicle move in a straight line. The vehicle was taken to an independent mechanic where it was diagnosed that the inner tie rod had separated from the steering gear and both inner tie rods and tires needed to be replaced. The contact associated the failure with the federal safety agency Campaign Number: 15V442000 (Steering). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 61,000.
Chevrolet Cruze pulling problems
14 of the 3,731 owner complaints about the Chevrolet Cruze describe pulls to one side, most of them for the 2012 model year.
- owner complaints
- 14
- worst model year
- 2012
- typical mileage
- 24,000
By model year
- 20161
- 20144
- 20132
- 20125
- 20112
Often reported together
Jerking 4Overheating 2Stalling 1Power steering loss 1Misfire 1Loss of power 1Knocking 1Engine failure 1
What owners say
First incident. 4 hours into 8 hour road trip. Flashing check engine light. Stabilitrack failure. Misfire codes. Took it to 4 different shops in Las Vegas Nevada. Non would complete repair. Took it to dealer in Utah hour and 45 minutes away, jerking missfires loss of power and power steering, dealer offered to do repair for 1800$ :/. Repair completed. Drove 150 miles, codes popped back up to it into mechanic, reported coolant leak and misfires, replaced ign coil. Replaced spark plugs, fixed leaks. 1400$ 6 weeks later turbo seized, misfires shaking and in ability to drive faster than 35mph loss of power steering. Excessive coolant leak, repair 1170$ 3 weeks later misfire codes, loss of stabilitrack, and tc, replaced spark plugs, car is currently all over the road, pulls left then pulls right, car vibrates terribly when 55mph+ suspension in rear is almost completely defective, I can lift the car 3” with my bare hands… over active abs. 35mph no snow or ice, new brake pads 120 miles ago. Radio will turn on and off whenever it wants while driving. Car consistory idles between 750-1300* rpm. Car clearly has no sway bars. Horrible ticking and rattling noises. Chevy please buy back my car. I am concerned about my safety on a daily. Reach out to “Carvana for invoices, and contact me for the personal repairs cost”
Was driving on the freeway exiting the offramp that curves to the right. When I turned the steering wheel it locked up and the stereo turned off. I had no control over the direction my vehicle was traveling. I applied my brake, to keep from hitting another vehicle. When I pressed my brake the steering wheel unlocked briefly then locked again. Then a yellow ⚠️ warning light illuminated and my car began to pull to the right. The stereo powered on and the steering wheel returned to normal. The yellow warning ⚠️ light turned off. I continued to travel another 1.5-2 miles more to my home and it happened again. This time a green dash light illuminated and said service power steering. I parked my car at that point. I am contacting the dealership to make arrangements for repair. The reason why I am filing a complaint is because of the danger associated with this type of malfunction. It put my life and other drivers life is at stake. This is not an acceptable way for a vehicle to function. This is not the only time I've had an electrical issue with my vehicle. In october 2018 after driving to mammoth california my vehicle completely turned off while I was on the highway. Something similar to a stall out.
Tl* the contact owned a 2014 chevrolet cruze. While driving 25 MPH, the vehicle pulled to the left and all the instrument panel indicators illuminated. The contact lost control of the vehicle and crashed into another vehicle. The air bags deployed. A police report was filed. The contact sustained injuries to the head, fractured ribs on the left side, and injuries to the left leg and arm. Medical attention was required. The vehicle was towed to a recovery company. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The vehicle was considered a total loss. The manufacturer was not made aware of the failure. The failure mileage was 35,000.
2011 chevy cruze waterpump recall- pace chevrolet huntington, indiana dealership. My car overheated after the second visit trying to correct the poor recall repair. Please see below:. I took my 2011 chevy cruze in for a waterpump recall. They completed the job in 1/2 of the normal time as quoted online. As soon as I pulled out of the garage it sounded like a waterfall under my dash! I pulled right back in. The tech lifted up my hood and said oh it was just burping the system and closed it. Second visit: 2 1/2 weeks later- I brought it back in. They admitted that air bubbles had become trapped in parts of my engine and they "bled" the system. Within 5 days my coolant was empty!! Third visit: they called me and said that I had broken the coolant pressure release hose connector from my master mechanic husband butting some wires weeks before. How did I go two and a half weeks with it being completely full and coincidently 5 days after my second visit my coolants out and empty??? Advised that gm will not pay for this and either will they. So I'll have to pay $185 for a $30.00 part and 5 minutes of their time to swap it out. My husband's a mechanic, I would never go through all this trouble for a $30 hose connector. There was no accountability and I am so disgusted with them trying to blame me. Believe me, if it was me I would have no issues repairing it rather than to be disrespected like that. I also had squeaking coming from my belt, they neglected to look at that and didn't wipe up all the coolant under my waterpump until the third time. These are all things that are 100% expected of a dealership the first time in, especially for a manufacturers defect. I couldn't believe I had to waste all that time just for them to do their job and then try and stick me with a cheap part that they broke. Once a car overheats the pipes never return to normal.
While driving on the highway the car wanders in the lane and when you try to correct the steering it seems to lag or stick and you need to put extra pressure on steering to move the steering wheel. It happens over and over while I was driving. With the lag or sticking during the correction the car moves quickly for a second in the direction you are steering. So while driving the car wanders in the lane and every correction you get this lag of sticking.
My 2011 chevy cruze is not shifting properly while accelerating. It is most noticeable while accelerating rapidly on an entrance ramp, it jerks and does not accelerate properly. It makes you wander if it is going to stop working. I have also had a lag in regular shifting. These problems were addressed by my local chevy three times while under warranty and it resulted in rebuilding my transmission. I am now out of warranty and having the exact same issues that it took them three times to fix. I have had this car at the dealer to often since purchasing it. I have also had the air conditioner compressor and fan replaced and all recalls performed. I will never buy another chevy cruze. I do have records of my repairs.
Tl* the contact owns a 2014 chevrolet cruze. The contact stated that while driving at various speeds, the vehicle jerked intermittently when shifting gears. The contact also mentioned that when driving at high speeds, there would be a reduction in engine power and the vehicle violently jerked. The vehicle was taken to the dealer where the failure was unable to be duplicated. The manufacturer was made aware of failure. The failure mileage was 411 and the current mileage was 2,300. Updated 09/11/14*lj the consumer stated the brakes would grab and pull to the right or left. Updated 1/13/2015
I rented a chevy cruz from avis for a vacation trip. I noticed at highway speeds the car pulled to the left and as I applied pressure to correct for the drift the steering wheel would release suddenly and the car would track normally for a short time they repeat. Only at speeds greater than 60 MPH did I notice the problem. I was called by avis telling me the car was being recalled but the recall didn't demand an immediate return.
My 2012 chevy cruze suddenly developed vibration in the front end as well as pulling to the right. Pulled over to inspect it and found a large bulge in the sidewall on the front passenger side tire. I drove it to discount tire where they said it was not safe to drive and it needed to be replaced. They wont get into any warranty/defect issues they referred me to the chevy dealer for that. I did have them put the old tire in the trunk. When I got home I pulled it out to look at it and on the inside of the tire right where the bulge is the tire is cracked on the inside. Ugh! I called continental and they said I need to take the car to chevy and have them inspect them and they will contact continental to see if they are considered defective.
Related recalls
Steering
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.
- Risk
- Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.
- Remedy
- GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is 15386.
Recall number 15V442000 · Recall details
Steering: gear box: shaft sector
- What is wrong
- General motors is recalling certain model year 2011 chevrolet cruze vehicles manufactured from october 2, 2009, through april 21, 2011. The bolt attaching the intermediate steering shaft to the steering gear input shaft may not have been properly installed.
- Risk
- This could allow the shafts to separate, resulting in the loss of steering. Loss of steering control may increase the risk of a crash.
- Remedy
- Dealers will inspect, and if required, repair the intermediate shaft/steering gear assembly to assure the bolt is fully seated and the shaft properly assembled. This service will be performed free of charge. The safety recall began on may 23, 2011. Owners may contact chevrolet at 1‑800‑630‑2438, or www.gmownercenter.com.
Recall number 11V270000 · Recall details
Steering: column
- What is wrong
- General motors is recalling certain model year 2011 chevrolet cruze vehicles. During manufacturing the steering wheel could have been improperly fastened and may detach from the steering column.
- Risk
- Should the steering wheel detach from the steering column while driving, the driver could lose the ability to steer the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will inspect to ensure that the steering wheel is assembled properly. This service will be performed for you free of charge. The safety recall began on april 7, 2011. Owners may contact chevrolet at 1‑800‑630‑2438, or at the owner center at www.gmownercenter.com.
Recall number 11V221000 · Recall details
Questions about the Chevrolet Cruze pulling
Which Chevrolet Cruze years have pulls to one side problems?
The model years with the most reports are 2012 (5 complaints), 2014 (4 complaints) and 2011 (2 complaints).
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