The contact owns a 2024 Chevrolet Equinox. The contact stated that while driving, the vehicle experienced phantom braking. The failure caused the brakes to lock up. The contact and the child seated in rear in a car seat sustained whiplash and seat belt bruises. The failure mileage was 50,500.
The worst 2024 Chevrolet Equinox EV problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Visibility60
- Driver assistance27
- Brakes11
- Electrical8
- Lights6
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Visibility60
- Driver assistance27
- Brakes11
- Electrical8
- Lights6
- Fuel system3
- Steering3
- Acceleration2
- Body2
- Transmission1
Recalls 1
Forward collision avoidance: warnings: external/pedestrian alert
- What is wrong
- General Motors LLC (GM) is recalling certain 2024 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
- Risk
- A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
- Remedy
- The vehicle's body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 17, 2025. Owners may contact Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N252527170.
Recall number 25V639000 · Recall details
See all 1 recalls for the 2024 Chevrolet Equinox EV
Defect investigations
Electronic Brake Module Component Failure
On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist due to alleged spindle fractures in the eBoost system. GM has stated that in the event of a spindle fracture, anti-lock brakes (ABS), stability control, and traction control remain functional until the vehicle comes to a complete stop. At this point, ABS, brake assist, stability control, and traction control functions are lost. The loss of these functions causes the vehicle to set one of three Diagnostic Trouble Codes (DTCs) based on failed performance criteria for the Electronic Brake Control Module (EBCM). These DTCs, in turn, activate several driver alerts: an audible chime, a visual “Service Brake System” message in the display, and multiple illuminated Malfunction Indicator Lights (MILs) for the ABS, Traction Control, and Brakes informing the driver of loss of functionality. The vehicle speed will also be limited to 70 KPH (43 MPH). Since opening PE24011, ODI has continued to receive reports of loss of brake assist. Some of these reports describe symptoms inconsistent with GM’s description of a spindle failure. These reports allege an immediate loss of brake assist functionality as opposed to the loss occurring after the vehicle comes to a complete stop. The sudden loss of brake assist during a braking event could result in extended braking distance, which increases the risk of a crash or injury. ODI believes further analysis is necessary to assess the potential for failures in GM’s eBoost system to resulting in safety-related outcomes. At this time, ODI is aware of the following vehicles that are equipped with this eBoost system: 2023-2026 MY Cadillac Lyriq, Chevrolet Colorado, and GMC Canyon; 2024-2026 MY Buick Enclave, Envision; Chevrolet Blazer EV, Equinox EV, Traverse; Cruise Origin; and GMC Acadia; 2025-2026 MY Cadillac Celestiq and Optiq. ODI is also aware of 2024-2026 MY Acura ZDX and 2024-2026 MY Honda Prologue vehicles that were built with this system. The Acura and Honda vehicles were manufactured by GM in a joint venture with Honda, and will be included in the Engineering Analysis as peer vehicles. ODI is opening this Engineering Analysis to further assess the safety-related consequences of a failed eBoost system. In addition, ODI is expanding the scope of the investigation to encompass all GM vehicles that share this eBoost system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to
EA26006
Technical service bulletins for the 2024 Chevrolet Equinox EV 515
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This service bulletin provides information about GM Accessories
- Unknown or other
- Unknown or other
- This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a...
- Unknown or other
- Unknown or other
- Service Update
- • More responsive map controls when switching views • Trailer Theft Alert settings are saved between...
- This update contains a required software change to help improve the overall software update and...
- • Fixes to help ensure start reliability and prevent battery drain • Improved charging performance and...
What 2024 Chevrolet Equinox EV owners say
Most recent owner complaints, unedited.
Driving at 50 mph car applies brakes for no reason
We have occasional issues with the car coming to a very abrupt stop for no apparent reason. Typically this will happen when going through an intersection or pulling into our garage. Auto braking has been disabled in the system settings for quite some time, and in fact, each time we get in the car we see a warning that forward anti-collision braking is off. This has happened twice withing the past 4 days and we have concerns that if it continues to be a more frequent issue it will cause an accident. I recently spoke with another GM owner who told me they are experiencing the same issue so I thought I should log a complaint to hopefully help instigate a recall/fix.
Automatic emergency breaking engaged while driving through an intersection when there was no danger or incoming car or need for it. If the car behind us was not paying attention they could have rear ended us.
I was driving South on interstate 55 near Arnold Missouri in adaptive cruise control mode at approximately 65 mph when the car braked suddenly and came to a complete stop on the interstate. Car would not go forward after stopping. Turned the car off and restarted and the car now would drive normally. Have not used ACC since and car has behaved normally. Took the car to dealership in Farmington, MO and they reported no error codes and no recalls. I had driven over 13,000 miles in the car without any incidents previously.
The contact owns a 2024 Chevrolet Equinox. The contact stated that while driving and attempting to reverse, the brakes unexpectedly engaged. There was no warning light illuminated. The contact received notification of the federal safety agency Campaign Number: 25V639000 (Forward Collision Avoidance). The vehicle was taken to an unknown dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
My cars automatic braking system stops when there is no present need. It brakes with extreme force. It has happened multiple times to both myself and my husband while driving. The car stops and instantly I think I must have hit something that stopped the car. There isn't anything closer than 10 - 20 or feet away. this happens at a slow speed and is very startling. We took in in to the dealer yesterday and they told us they couldn't replicate it. It happened to my husband this morning again. I looked online to see if there are any complaints to which I saw that there have been numerous complaints. Some stating that this phantom braking has happened on the highways at speeds of 65-70 mph. The thought of that is so frightening. An accident with injuries or deaths could occur. Please look into this. Thank you
Backing out of a parking spot, no one around the car slams on the brakes and starts screeching! Scared the crap out of me and nearly gave me whiplash.
While driving my 2024 Chevy Equinox EV in stop-and-go traffic, I experienced a sudden and violent application of the emergency braking system without warning or apparent cause. I was accelerating from a complete stop to approximately 5 MPH. The vehicle ahead of me was maintaining a distance of roughly 6 to 9 feet. Unlike previous instances where the vehicle has falsely detected an object and triggered a red warning light (without engaging the brakes), this time there was no alert or warning. The system immediately and forcefully applied the brakes, locking them completely. This abrupt action caused a near-whiplash effect and nearly resulted in a rear-end collision. I believe this may be a malfunction or overly sensitive calibration of the automatic emergency braking system. The lack of any visual or audible warning prior to brake engagement is especially concerning. I am reporting this incident to raise awareness of a potential safety issue that could endanger drivers and passengers. Additional Notes: • Road conditions were normal. • No obstacles or vehicles were detected in the immediate path. • The incident occurred during daylight hours in clear weather.
After Super Cruise disengages and applies the transition brake, the brake pressure sometimes doesn’t release. The vehicle remains partially or fully braked and won’t roll freely for up to 30 minutes while on a freeway or highway. We are able to move the car to the side of road when this happens but slowly. In one case we attempted to exit the freeway and the breaks got so hot they locked up in the middle of an intersection and the police department had to direct traffic around us. When this happens the warning lights are “rear cross traffic unavailable “ and “forward collision unavailable”. Dealers have inspected and opened up tac cases with manufacturer but they claim to not know issue.
Compare the 2024 Chevrolet Equinox EV
Other model years
Questions about the 2024 Chevrolet Equinox EV
Is the 2024 Chevrolet Equinox EV reliable?
Owners have filed 108 complaints about the 2024 Chevrolet Equinox EV, close to a typical Equinox EV model year.
What is the most common problem with the 2024 Chevrolet Equinox EV?
Windows, wipers and visibility, with 60 complaints. Next is driver assistance (27).
How many recalls does the 2024 Chevrolet Equinox EV have?
1 recall, covering forward collision avoidance.
What year does the Chevrolet Equinox EV have the most visibility problems?
The Chevrolet Equinox EV model years with the most visibility complaints are 2025 (81 complaints) and 2024 (60 complaints).
VIN decoder
See the problems and recalls for an exact car
Buying a used 2024 Chevrolet Equinox EV?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history