While I was getting off the freeway, my vehicle displayed the “Service Brake Assist” warning. When I attempted to brake, the brake pedal became extremely hard and would not respond normally. The vehicle would not stop normally when I pressed the brake pedal. I was almost involved in a crash because I could not brake as expected. I had to use the emergency parking brake to help bring the vehicle to a stop and avoid a collision. Component/system: The exact failed component is UNKNOWN. Based on the “Service Brake Assist” warning and the extremely hard brake pedal, I am concerned there may be a problem with the brake-assist system, vacuum system/vacuum pump, brake booster, or related components. The vehicle is available for inspection upon request. Safety risk: This created a serious safety hazard because I temporarily could not stop the vehicle normally while exiting a freeway. I was almost involved in a crash and had to use the emergency parking brake to help stop the vehicle. Dealer/service confirmation: UNKNOWN at this time. The problem has not yet been confirmed by a dealer or independent repair facility. Manufacturer/police/insurance inspection: UNKNOWN/No inspection has been performed by the manufacturer, police, or insurance representative at this time. Warning/message: The vehicle displayed “Service Brake Assist.” The warning appeared before/during the braking problem. At the same time, the brake pedal became extremely hard and difficult to press normally. I am requesting that the federal safety agency investigate this incident along with other complaints involving 2018 Chevrolet Equinox vehicles experiencing “Service Brake Assist,” hard brake pedals, loss of brake assistance, and suspected vacuum-pump/brake-assist failures. I am concerned that this may be a safety-related defect that could cause a loss of braking assistance and increase the risk of a crash. I request that the federal safety agency determine whether further investigation or a safety recall is warranted.
2018 Chevrolet Equinox: soft or spongy brake pedal
7 of the 410 complaints about the 2018 Chevrolet Equinox describe soft or spongy brake pedal.
- owner complaints
- 7
- of this car's complaints
- 2%
- recalls
- 1
Soft or spongy brake pedal by model year
What owners say
Driving down a curvey road and my brake pedal was hard without no warning or indication. Almost was hit head on because of this. Looks like the Vacuum Pump Seal failed and I lost all of my engine oil, which caused that to happen.
The 2. 1018 Equinox has a brake booster.Vacuum pump on the side of the engine that is a known Failure. The vehicle has very hard brake pedal and barely stops. If left unfixed? The vacuum pump seizes and will blown the engine resulting in full engine replacement. The chevy dealer (local) acknowledges the issue and has stocked the parts shelf at $159. The problem is with multiple makes with the 1.5 l turbo engine. The cost of a new engine is around $5200.
The contact owns a 2018 Chevrolet Equinox. The contact stated that while operating the vehicle, the "Service Battery Charger" message was displayed. The vehicle was taken to the local mechanic who replaced the alternator, but the failure persisted. Additionally, while depressing the brake pedal, the pedal felt spongy, and the vehicle failed to immediately stop. The cause of the failure was not yet determined. The failure mileage was approximately 159,000.
Brake assist light went on, had the brake pads and rotors replaced, light went off. 6 months later the light came back on but this time the brake pedal was hard. I did not drive it after that. After looking online and seeing dozens of people with the same issue, I took a chance and bought the brake booster and had my friend, who is a certified mechanic, replace the part. The old vacuum pump had frozen up and broken along with the gears, which had fallen into the engine, just like what I was seeing all over the Internet. People are getting hurt and lives are at risk, this should have been recalled!!!!
I have a 2018 chevy equinox that I bought brand new back in December of 2018. The vacuum pump failed therefore breaking the camshaft which in turn caused failure to my brakes. I went to stop at a light and my brake pedal was hard and my car skidded to a stop through the light. No warning that anything was wrong nothing. My brakes worked fine up until I went to stop at the next light. Then out of the blue my brake pedal was hard and I had no brakes. I almost got into a severe accident due to the brake failure. Evidently there have been other people this has happened to. Extremely dangerous and unsafe. There have been lawsuits filed against GM for faulty vacuum pump part although they were for the year of 2020. GM needs to take a look at this issue and also install some kind of warning. I get warnings for a tire being a little low you would think they could put a warning in for the brake system!! The warranty is still good on my car do I do not have to pay for the repair. In addition when the camshaft broke it threw pieces of metal into the top part of the engine!!
While driving to Tennessee my brakes went out on the car. The vacuum pump broke into pieces and made braking nearly impossible. Had it repaired and less than a week later the same thing happened coming off the interstate no brakes again on the off ramp. We had to glide to a stop for the brakes to kick in a little past the hard brake pedal. Checked the vacuum pump and again no suction so it’s bad again, not only that it appears that the rear main could be leaking but could be something else all together.
Service bulletins that may apply
- Service brakes
- This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
- Service brakes
- This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
- This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
- Rear Brake Squeak Type Noise Involved Region or Country North America and N.A. Export Regions Condition...
- This technical bulletin provides repair information to correct a customer concern of Service Calibration...
- This technical bulletin provides a procedure for a squeak and/or creak type noise heard when applying the...
Related recalls
Service brakes, hydraulic: foundation components: disc: caliper
- What is wrong
- General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
- Risk
- A reduction of braking performance can increase the risk of a crash.
- Remedy
- GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1‑800‑521‑7300, Cadillac customer service at 1‑800‑458‑8006, Chevrolet customer service at 1‑800‑222‑1020, or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is 18279.
Recall number 18V576000 · Recall details
Questions about the 2018 Chevrolet Equinox spongy pedal
Is soft or spongy brake pedal a common problem on the 2018 Chevrolet Equinox?
7 of 410 owner complaints about the 2018 Chevrolet Equinox (2%) mention soft or spongy brake pedal. The model year with the most reports is 2020.
Is there a recall or service bulletin for this on the 2018 Chevrolet Equinox?
There is 1 recall and 33 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2018 Chevrolet Equinox
Check engine light 55Brake failure 23Loss of power 18Stalling 17Jerking 13Won't shift 13Won't start 12Engine failure 9Fuel smell 9Hesitation 8Start-stop 8ABS 7Backup camera 7Fuel leak 7Fuel pump 7Door locks 6Fire or smoke 6Slipping 6Fuel gauge 5Harsh shifting 5
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