2018 Chevrolet Equinox: backup camera failure

Filed Sep 15, 2026 · Electrical · IL

Unknown 2018 chevy equinox is known that the radio goes out, even after reset or hard reset (disconnect battery) the screen is black no sounds or music plays and the biggest safety related is no reverse camera

Filed Oct 12, 2022 · Driver assistance, Electrical · TN · crash

I have purchased a 2018 Chevy equinox. It was damaged on the back bumper (rebuilt title). The backup camera works fine but there is a side detection error that comes on everytime I start the vehicle. The shop replaced the entire harness however that did not fix the issue. I have read 1000's of complaints on this. My vehicle has 45000 miles. This is effecting my gas mileage as well as other safety features. I see this has been an issue in MANY GM models and it has been taken care ( special warranty) but not on a 2018 equinox as of yet. I want to report this problem and see if someone can look into all the other forums etc to see how widespread this really is. The light has came on a few times lately but only when I am parked and not going anywhere??? Thanks in advance.

Filed Oct 8, 2020 · Electrical · 21,500 miles · NY

Backup camera freezes intermittently on start up

Filed Jul 10, 2019 · Lights, Visibility · 6,000 miles · NY

Using navigation with phone through infotainment display can switch to blinding brightness at night. Using phone navigation (both google maps and waze) at night will start with normal brightness which can be controlled by the dimming knob. If a phone call or text is received the display goes to full brightness and cannot be dimmed this caused me to swerve off of the road it was so blinding the condition can also be simulated by engaging the backup camera at night this was reported to my dealer over a year ago in the case of the phone call the vehicle was moving this problem has been mentioned on multiple forums so I believe this is related to the software and not an isolated incident

Filed Apr 12, 2019 · Electrical, Fuel system · 39,910 miles · MI

I turned on my car and the engine light was on took it to the deal they poked the gas tank flap and reset the light sensor and for now it's off. The radio media screen keep freezing on back up camera.

Filed May 5, 2018 · Lights · 185 miles · PA

The 7 inch infotainment screen does not respond to the light dimmer dial, remaining at full, blinding daytime brightness even at night. The screen can be turned off by scrolling through menus, a hazard while driving, however it has to be done because any adjustment to the heater controls, radio, phone, on star or back up camera turns the display back on. General motors knows about this problem but all they have done is put a 'service note' in the system stating that the infotainment display in certain 2018 equinox models may not respond to or respond very little to the interior light dimmer or the automated night sensor. This is totally unacceptable to know the displays aren't functioning as detailed in the owners manual and do nothing. The vehicle is dangerous to drive at night with a 7 inch LED screen glaring at full brightness in your face! I spoke to a second dealer and they said gm will not issue a software update or tsb to fix the issue until 'significantly more customers complain enough times to have dealer service calls to gm initiated.'

Filed Mar 19, 2018 · Lights · 4,000 miles · WV

2018 equinox lcd screen gets stuck in bright mode. Upon initiation of the backup camera the lcd stays bright for as long as the vehicle is running. Nighttime driving is extremely uncomfortable. If the radio is reset (hold down home and fast forward, or turning off vehicle for the period of time it takes to completely shut down radio) it will stay in the proper dim setting until the backup camera is initiated again. I have tested this on several 2018 equinox cars and found this to be a malfunction. Must view problem at night to see hazard. I had a service call to mark porter chevrolet, pomeroy, oh, and they acknowledged the problem and instructed me to wait for a fix from chevrolet itself.