Got the equinox brand new on march 2025. Few weeks later had to take it to service/dealer with backup camera problems and it had to be replaced. It started to have speakers issues due to a very loud humming sound while driving. Also window from drivers side runs slower than the rest of windows. The visibility through front glass is non existent when raining due to the angle. Transmition started slipping and started to have a check engine light pop up and had to take it to service again... And finally at the beggining of november had to take it to service due to a sudden battery drain. She wouldnt turn on for no reason.the defective module is on backorder with no estimated arrival date, leaving the vehicle unusable. Its been there for 2 months now... They provided a loaner. Everything has been confirmed by dealer. They said that had 3 pages of codes pop up to be fixed.
2025 Chevrolet Equinox: backup camera failure
6 of the 244 complaints about the 2025 Chevrolet Equinox describe backup camera failure.
- owner complaints
- 6
- of this car's complaints
- 2%
- recalls
- 0
Backup camera failure by model year
What owners say
The Equinox is detecting objects in the rear camera that are not there and automatically applying the automatic emergency breaking. This is causing the car to completely stop and has now caused me to injury my back due to the force of the stop. There is no warning given that the breaks are being applied. I was backing up at 7 miles an hour and the Equinox just stopped dead and there was absolutely nothing near the car. The car was in for an oil change and they said nothing was wrong with it. This latest incident of 4 now happened today and caused me to almost be hit in the parking lot of my child’s school while backing into a parking spot.
The vehicle’s display screen intermittently goes black, rendering the rearview camera inoperative. This failure significantly impairs rear visibility and creates a safety hazard while reversing
I bought this vehicle brand new on January 18th 2025 and it has been into the dealership 3 times now for a backup camera malfunction. My rear traffic alert or any of my other safety features when backing up are not working. On several occasions the entire instrument display including my speedometer and everything has completely blacked out.
Backup camera not working and the display on dash shows triangle and a camera crossed out. Dealer has been advised 1 month ago. The Camera is supposed to be on backorder.
Center screen went black and is completely inoperational. Cannot utilize any center screen functions including headlights and rear backup camera. Took vehicle to dealer and they diagnosed as a bad display control unit, which is on backorder.
Service bulletins that may apply
- This service bulletin provides repair information to correct a customer concern of Vibration Rattle or...
- This technical bulletin provides repair information to correct a customer concern of Radio Software Update...
- This service bulletin provides information on software related issues and provides technicians information...
- This warranty administration bulletin provides information for dealers/technicians on System Reset and...
- This technical bulletin provides repair information to correct a customer concern of Turn Signal Over...
- This engineering informational bulletin is requesting information from technicians to perform the check...
- This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to...
- This technical bulletin provides repair information to correct a customer concern of Radio Software Update...
Related recalls
No recalls on record for this model year.
Questions about the 2025 Chevrolet Equinox backup camera
Is backup camera failure a common problem on the 2025 Chevrolet Equinox?
6 of 244 owner complaints about the 2025 Chevrolet Equinox (2%) mention backup camera failure. The model year with the most reports is 2018.
Is there a recall or service bulletin for this on the 2025 Chevrolet Equinox?
There are 0 recalls and 45 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2025 Chevrolet Equinox
Check engine light 23Screen failure 14Adaptive cruise 13Battery drain 10Brake failure 7Stalling 7Collision warning 6Headlights 6Jerking 6Warning lights 6Hesitation 5Loss of power 5
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