2025 Chevrolet Equinox electrical problems

Filed Nov 9, 2026 · Electrical, Engine · OH

My 2025 Chevrolet Equinox AWD would not start, and the wheels were locked, preventing the vehicle from being moved normally. Message on HUB screen stated "System Error. See dealership to restore operating system." The vehicle had a little over 14,000 miles at the time. Had to be towed in. When the vehicle first went to the dealership, they found that the battery had critically low voltage. After consulting with GM Technical Assistance, the dealership replaced the battery. Even with the new battery, the vehicle still would not start and the wheels remained locked. The dealership then replaced the brake control module per TAC guidance. The dealership told me the vehicle started after the module was replaced and the locked wheel issue was resolved. The vehicle was at the dealership for more than 30 days. In a separate earlier incident, while I was driving on the freeway at approximately 75mph with my young child in the vehicle, the Equinox downshifted extremely hard and lost all electronic functions. This incident happened twice in one trip. I am including this incident as a prior safety history. I am asking the federal safety agency to review the no-start and locked wheel incident and the dealership's repair findings for a possible safety defect.

Filed Nov 6, 2026 · Acceleration, Driver assistance · WI

when using adaptive cruse control the car senses a car coming at me and breaks. there was nothing ahead of me nor any oncoming traffic in the other lane. It was a straight road with clear and open lanes. this has happened two times. it takes the car down from 55 to 40 right now. Lucky there wasn't anyone behind me. My second issue the car breaks when backing out of the garage with no obstructions. no safety issue but frustrating.

Filed Nov 5, 2026 · Driver assistance, Electrical · NY

Blindspot warning indicator (driver's side) sporadically lights up any where from a blink to approx. 10seconds along with corresponding seat vibrations. Also, forward obstruction light and seat vibration will also activate with nothing in sight. All occur while driving. Which can lead to anxiety about human error. I've had my vehicle to Auburn Chevrolet 4 times for this problem. They tell me that both modules connected to this problem have been replaced. And all software is up to date. Chevy admits this is a problem and states that they are working on a solution. When I asked the service manager if any other equinox's have this problem he stated that they did...but not as consistently as my vehicle.

Filed Oct 27, 2026 · Electrical · AZ

Vehicle has been presented for service multiple times for a recurring P050D – Cold Start Rough Idle condition. Due to the repeat nature of the repair, Fleet is requesting that the concern be treated as an unresolved/repeat repair and that the underlying cause be fully diagnosed rather than clearing the code or repeatedly addressing symptoms. Please review prior repair history and document previous repairs, current diagnostic findings, root cause, corrective action, and cold-start verification before returning the vehicle to service. Repaired on 10/23/2026 at Chapman Chevy - Recall Campaign N262547330-02 Telematic Control Module Reprogramming

Filed Oct 10, 2026 · Electrical, Fuel system · CA

Electric Drive Unit and 12V battery have failed 3 times in less than 6 months. The vehicle will not shift into drive, reverse, or neutral. It is stalled/stuck and can't be driven.

Filed Oct 6, 2026 · Driver assistance, Electrical · KY

1. The telematics control module failed and was replaced by the dealer under recall N262547330, along with the battery. The vehicle is available for inspection. The original module was kept by the dealer when it was replaced. 2. The vehicle went completely dead without warning — it could not be unlocked or started. It happened at home, but had it happened on the road I would have been stranded. The keyless entry also no longer works, so I cannot reliably get into the vehicle. 3. Yes. The dealer confirmed the telematics module failure and replaced it, and replaced the battery. The ongoing problems — failed software updates, "no cellular signal" message, check engine light, and keyless entry failure — have not been diagnosed yet. 4. The vehicle was inspected and repaired by [XXX] Chevrolet GMC in [XXX]. GM's customer resolution team is involved in the case but has not physically inspected the vehicle. No police or insurance inspection. 5. The navigation/GPS was glitching intermittently before the vehicle went dead in August 2026. The last successful software update was XXX — every update since then has failed. The check engine light came on at pickup on XXX. The "no cellular signal" message appears every time an update is attempted. The keyless entry stopped working recently. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Sep 28, 2026 · Electrical · MO · 1 injury

On XXX I was driving a rental car that I was placed in due to my vehicle being repaired. I was placed in a Chevy Trailblazer VIN#: [XXX] My rental with this Chevy Trailblazer began on XXX. Using the available features in the vehicle, the center console has an area that you can place your cellular phone to charge your cellular phone. Which is used this option on XXX. On XXX, I placed my cellular phone in the charging bank location while I was operating the vehicle. When I arrived at my destination I took my cup out of the cup holder and grabbed the keys, and grabbed my phone and tucked it against my arm to get out the car and the charging bank my cell phone case so hot that it burnt my forearm. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 19, 2026 · Driver assistance, Electrical · FL

After taking a long drive, our phone suddenly stopped connecting via Apple car play, all of a sudden the screen went black while we were doing 80 miles an hour on the highway using GPS and then the phones wouldn’t connect again at all. Multiple attempted to restart the car and display did nothing. This has now become an intermittent error on the vehicle. I was told by a Chevy dealership there was nothing they could do & I just needed to wait for an update to come out. Fast forward two months and countless hours of research I attempted to call onstar to have our connection reset to onstar because I saw that helped out. I found out our vehicle had not been connected for over 6 months while I was paying for the service and the telematics unit was likely the issue. 3 visits to the dealership, 3 modules later & the problem is still persistent. GM will not cover my rental, will not give me a loaner vehicle and will not accommodate my schedule to have the 4th module attempted to be replaced. This is an extremely scary and frustrating concern. I fear for my safety when I’m on the road and my dashboard goes black for several minutes at highway speeds. the issue has been confirmed and is widespread in this model and should be recalled - GM should be forced into a lemon law for anyone who has had this many problems as most of us have.

Filed Aug 11, 2026 · Brakes, Driver assistance · TX

My 2025 Chevrolet Equinox RS is experiencing critical active safety and electronic malfunctions. While reversing out of my driveway, the vehicle unexpectedly executed an aggressive "phantom braking" event, violently slamming on the brakes with no actual physical hazards or cross-traffic behind the vehicle. The Reverse Automatic Braking (RAB) and Rear Cross-Traffic Braking systems are hypersensitive and falsely triggering mechanical emergency stops, creating an immediate physical hazard and whiplash risk. Additionally, the Google Built-in infotainment system constantly suffers from communication freezes with Apple CarPlay and media apps like Pandora. Commands to select or play audio tracks freeze and fail to execute on the 11.3-inch screen, indicating a systemic software architecture defect affecting the vehicle's dashboard modules. The vehicle has previously been out of service for an extended duration (30+ days)due to a broken telematics module causing parasitic battery drain down to 3 volts, along with multiple dashboard error messages. The manufacturer has been unable to permanently resolve these electronic and active safety failures.

Filed Jul 23, 2026 · Electrical · VA

2025 Chevy Equinox EV — Telematics Module Failure & Lemon Law Buyback. Brought vehicle in for a total telematics module failure (screen dark / communication dead). The safety comminication system did not work. The vehicle sat at the dealership for 40 days on backorder with no permanent fix or ETA. GM refused to guarantee or warrant the replacement module in writing, leaving me no choice but to force a full Lemon Law repurchase. Great driving vehicle when it works, but the software/module reliability and corporate customer service make it a high-risk purchase until GM fixes these supply chain issues.