The contact owns a 2025 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle unintendedly accelerated with the transmission hesitating while changing gears. Additionally, the contact stated that the timing chain was rattling abnormally. The vehicle was not diagnosed to determine the cause of the powertrain and transmission failure. The manufacturer was notified of the failure. The vehicle was scheduled to be diagnosed.
2025 Chevrolet Equinox: hesitation when accelerating
5 of the 244 complaints about the 2025 Chevrolet Equinox describe hesitation when accelerating.
- owner complaints
- 5
- of this car's complaints
- 2%
- recalls
- 0
Hesitation when accelerating by model year
What owners say
While operating the vehicle on both interstate highways and local roadways, an intermittent malfunction occurs involving the All-Wheel Drive (AWD) system. The instrument panel displays a warning message stating, “Service All-Wheel Drive System.” When this warning appears, the vehicle automatically disengages from AWD and reverts to Two-Wheel Drive (2WD). Once this occurs, the system does not allow the driver to manually return the vehicle to AWD. This issue has occurred on more than three separate occasions. Notably, there have been instances where the warning indicator illuminated immediately upon starting the vehicle, prior to any extended operation. When the malfunction is present, the vehicle exhibits abnormal driving behavior, including a noticeable jerking or hesitation that feels consistent with a transmission-related issue. The failure is unpredictable in nature, with no clear pattern or triggering condition identified. This creates a significant safety concern, particularly when operating the vehicle at highway speeds or in conditions where AWD capability may be necessary for proper traction and control. An appointment has been scheduled with an authorized dealership for diagnostic evaluation; however, at the time of this report, the vehicle has not yet been inspected or repaired, and the issue remains unresolved.
This complaint is to clarify and supplement a previous report. The issues began in August 2025, not September. Initially, the vehicle presented abnormal fuel range fluctuations, including while stationary, as well as intermittent “Key Missing” warnings while driving and display black spots. These issues were reported to dealerships and GM without resolution. Over time, the condition has progressively worsened, and additional symptoms have developed, including abnormal noises and, more recently, transmission hesitation during the initial gears, requiring me to reduce speed for the vehicle to respond properly. The escalation of these issues over time raises ongoing safety concerns.
The vehicle has ongoing and worsening electronic and safety-related issues. The fuel range and fuel economy fluctuate abnormally and frequently, sometimes even while the vehicle is stopped. The infotainment screen has experienced intermittent black areas/partial blackout while driving, affecting system reliability. Recently, the automatic transmission began hesitating during the initial gears, behaving abnormally and requiring me to reduce speed for the vehicle to respond properly. This occurs consistently. These issues have been reported multiple times to the dealership and GM with no resolution, and communication has stopped. I am concerned the vehicle is unsafe to drive and could fail unexpectedly.
The contact owns a 2025 Chevrolet Equinox. The contact stated that while reversing, the transmission remained in drive. The contact depressed the shifter to move. The contact stated that the gear shifter was sticking. The vehicle jerked, hesitated, and then stalled. The contact stated that the doors were locking and unlocking without driver input after an update was performed, and the keys became locked inside the vehicle. The service transmission warning light was illuminated. The telematics module, GPS, and OnStar were not working as designed. The contact stated that the OnStar went into red and lost connectivity and was unable to locate the vehicle. The contact was concerned about driving the vehicle. The vehicle was taken to the local dealer, where it was diagnosed, and it was determined after further inspection that the battery was drained due to the telematics module draining the battery. The dealer informed the contact that parts were on back order. The vehicle was not repaired. The manufacturer was contacted and opened a case. The approximate failure mileage was 28,000.
Service bulletins that may apply
- This engineering information (EI) closure ends the need for requesting further information from...
- Power train
- This service bulletin provides repair information to correct a customer concern of a transmission fluid leak.
- This service bulletin provides a repair procedure to correct a customer concern of start/stop inoperative,...
- Power train
- This engineering informational bulletin is requesting information from technicians to perform the check...
- Power train
- This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
Related recalls
No recalls on record for this model year.
Questions about the 2025 Chevrolet Equinox hesitation
Is hesitation when accelerating a common problem on the 2025 Chevrolet Equinox?
5 of 244 owner complaints about the 2025 Chevrolet Equinox (2%) mention hesitation when accelerating. The model year with the most reports is 2011.
Is there a recall or service bulletin for this on the 2025 Chevrolet Equinox?
There are 0 recalls and 19 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2025 Chevrolet Equinox
Check engine light 23Screen failure 14Adaptive cruise 13Battery drain 10Brake failure 7Stalling 7Backup camera 6Collision warning 6Headlights 6Jerking 6Warning lights 6Loss of power 5
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