Hello, I am writing regarding the fuel pump power control module failure in my 2022 Chevrolet Equinox LT. On Thursday, XXX, my husband and I were left stranded at the intersection of [XXX]. While we were sitting at the intersection, my Equinox began to hesitate and then stopped completely. Although we could restart the vehicle, it would immediately shut off again. We had our emergency flashers on, but vehicles behind us continued honking whenever the light turned green. Being stranded in the middle of a busy highway was both humiliating and frightening. VIN: [XXX] After waiting approximately 1½ hours, a tow truck arrived and towed our vehicle to [XXX]. I was subsequently required to pay for both a new fuel pump control module and a new fuel pump. The total cost was $1,237.34. I understand that General Motors issued Safety Recall N222372310 / the federal safety agency Recall 23V013000 involving certain 2021–2022 Chevrolet Equinox vehicles due to a fuel pump module that may not consistently supply sufficient fuel, potentially causing the engine to stall. I contacted two Chevrolet dealerships—one in [XXX] and one in [XXX]—and was told by both that this recall does not apply to my vehicle. I want to understand how the affected vehicles are determined and why my Equinox is not included, particularly given that my vehicle experienced a fuel-related failure that resulted in the vehicle stalling while I was idling. My vehicle had only 44,000 miles when this failure occurred. I do not believe a fuel pump module should fail at this mileage, particularly when the failure created a significant safety hazard and left my husband and me stranded in an active roadway. I am requesting that the federal safety agency review my vehicle's VIN, the circumstances surrounding this failure, and the repair records and reimburse me for the $1,237.34 I was required to pay. I look forward to your response and a satisfactory resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Chevrolet Equinox hesitation problems
131 of the 9,236 owner complaints about the Chevrolet Equinox describe hesitation when accelerating, most of them for the 2011 model year.
- owner complaints
- 131
- worst model year
- 2011
- typical repair cost reported
- $1,237
- typical mileage
- 65,724
By model year
Often reported together
Stalling 32Check engine light 30Jerking 17Loss of power 14Misfire 12Fuel pump 12Oil consumption 11Harsh shifting 8
Trouble codes mentioned
P0011 3P0010 2P2635 1P108B 1P0521 1P0401 1
What owners say
The contact owns a 2026 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle misfired and hesitated. The vehicle momentarily lost power, during which it would not accelerate or brake. Power then returned, and all vehicle functions resumed. The contact stated that during the failure, the check engine warning light was illuminated on the instrument panel. The vehicle was taken to the dealer, where the dealer reprogrammed the vehicle; however, the reprogramming did not resolve the failures. The failure mileage was 32,000.
Hello, I am writing regarding the fuel pump power control module failure in my 2022 Chevrolet Equinox LT. On Thursday, XXX, my husband and I were left stranded at the intersection of [XXX]. While we were sitting at the intersection, my Equinox began to hesitate and then stopped completely. Although we could restart the vehicle, it would immediately shut off again. We had our emergency flashers on, but vehicles behind us continued honking whenever the light turned green. Being stranded in the middle of a busy highway was both humiliating and frightening. VIN: [XXX] After waiting approximately 1½ hours, a tow truck arrived and towed our vehicle to [XXX]. I was subsequently required to pay for both a new fuel pump control module and a new fuel pump. The total cost was $1,237.34. I understand that General Motors issued Safety Recall N222372310 / the federal safety agency Recall 23V013000 involving certain 2021–2022 Chevrolet Equinox vehicles due to a fuel pump module that may not consistently supply sufficient fuel, potentially causing the engine to stall. I contacted two Chevrolet dealerships—one in [XXX] and one in [XXX]—and was told by both that this recall does not apply to my vehicle. I want to understand how the affected vehicles are determined and why my Equinox is not included, particularly given that my vehicle experienced a fuel-related failure that resulted in the vehicle stalling while I was idling. My vehicle had only 44,000 miles when this failure occurred. I do not believe a fuel pump module should fail at this mileage, particularly when the failure created a significant safety hazard and left my husband and me stranded in an active roadway. I am requesting that General Motors review my vehicle's VIN, the circumstances surrounding this failure, and the repair records and reimburse me for the $1,237.34 I was required to pay. I contacted General Motors and they said that they couldn't help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed and went to the floorboard, but the vehicle hesitated to accelerate before lurching forward. Additionally, the vehicle lost motive power while driving 60-70 MPH and decelerated to 10 MPH. The engine revved while stopped at a red light, and the RPM was at HIGH. The check engine warning light was illuminated. The contact stated that the vehicle was taken to the dealer on six occasions for the recurring failure. The contact stated that DTC: P0401 and P0521 were retrieved and cleared after securing the air box cover after the first failure. The second time, the EGR housing was clogged with carbon, and the oil sensor failed internally and was replaced. The third time, the wiring harness and unknown sensors were replaced. The fourth time, an unknown sensor and module were replaced. The fifth time, the dealer replaced the transmission with a used transmission, but the failure persisted. The vehicle was then taken back to the dealer, and it was determined that the driver's side CV axle seal, NOx sensor 1, MAF sensor, passenger side front wheel bearing, two front tires, four TPMS, intake manifold, and air temperature sensor mount needed to be replaced. The manufacturer was made aware of the failure by phone. The failure mileage was approximately 89,000.
The contact owns a 2020 Chevrolet Equinox. The contact stated that occasionally while at a red light or while stopped, the vehicle hesitated for approximately 10 to 15 seconds to move while the accelerator pedal was depressed. The vehicle then accelerated. The vehicle was taken to the local dealer, who was unable to retrieve a fault code. There was no warning light illuminated. The manufacturer was contacted by phone, and an email was sent to the president of GM. The failure mileage was approximately 109,000.
The contact owns a 2025 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle unintendedly accelerated with the transmission hesitating while changing gears. Additionally, the contact stated that the timing chain was rattling abnormally. The vehicle was not diagnosed to determine the cause of the powertrain and transmission failure. The manufacturer was notified of the failure. The vehicle was scheduled to be diagnosed.
I am reporting a severe mechanical failure involving the fuel pump module on my 2021 Chevrolet Equinox. My vehicle exhibits symptoms that match the federal safety agency Recall Campaign 23V‑013 / GM Campaign N222372310 (Inadequate Fuel Pump Flow). However, when checking my VIN, GM indicates my vehicle is currently excluded from the official recall population. My car hesitates to accelerate on the highway, will randomly sputter when at a constant speed, I have had a checked engine light come on which was cleared after it being inspected but was not fixed. This creates an extreme hazard and risk of my car completely stalling, or the risk of an accident when trying to accelerate on the interstate or just merging with the traffic flow. Given that the symptoms and component failures on my vehicle are identical to those documented in the federal safety agency Campaign 23V‑013, I request that the federal safety agency investigate an expansion of this recall to include additional 2021 Chevrolet Equinox models. Additionally, I request General Motors cover the cost of diagnosis and repair under safety recall warranty provisions.
On way to [XXX] car started hesitating stop at Oreily’s they hooked up said 3rd cylinder was misfiring took to Bruner Chevrolet I told them what the read out said on the 3rd cylinder misfiring they said catalytic converter was messed up and changed it out drove car home still hesitating went back to Bruner Chevrolet I asked them about the recall on the fuel injector module they said my car was not on the recall said it needed the spark plugs and fuel injectors maintenance they did all that then they test drove the car engine light came on said the fuel injector needed to be replaced cost me 866.33 for all this what I want to know if the fuel injector module wasn’t working properly would it cause all of this my car only has 40,800 miles on it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2021 Chevrolet Equinox, VIN [XXX] , previously showed an active recall related to fuel system and stalling issues. The recall no longer appears under my VIN, but the same dangerous symptoms are happening. The vehicle jerks during acceleration, hesitates, loses power, and stalls while driving. These problems create a major safety concern because the vehicle can suddenly lose power in traffic. The symptoms match the original recall-related issues that were previously associated with this vehicle. I am requesting that the vehicle be inspected for recall-related failures, warranty coverage, special coverage adjustments, or goodwill assistance due to the safety risk involved. I would like documentation showing whether the recall repair was previously completed on this VIN and whether any warranty remains on the repaired or replaced parts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving on freeway and went to pass a semi. The suv hesitated and had terrible turbo lag. It almost caused an accident if it hadn’t been for the truck behind me taking action to avoid a collision.
Related recalls
Power train: automatic transmission: control module: software
- What is wrong
- General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.
- Risk
- Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.
- Remedy
- Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1‑888‑988‑7267, Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N242471620.
Recall number 24V839000 · Recall details
Power train: automatic transmission
- What is wrong
- General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
- Risk
- Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
- Remedy
- GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1‑888‑988‑7267, Buick Customer service at 1‑866‑608‑8080, Chevrolet customer service at 1‑800‑222‑1020 or Cadillac customer service at 1‑800‑458‑8006. GM's number for this recall is N202313440.
Recall number 20V668000 · Recall details
Power train: driveline: driveshaft
- What is wrong
- General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
- Risk
- If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.
- Remedy
- GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1‑800‑462‑8782 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is 17329.
Recall number 17V516000 · Recall details
Power train: automatic transmission
- What is wrong
- Certain sport utility vehicles fail to conform to the requirements of federal motor vehicle safety standard no. 114, 'theft protection.' an ignition key park lock cable end fitting was not fully seated on the automatic transmission shifter nail head during installation.
- Risk
- This can prevent the cable auto-set from correctly adjusting the cable. An incorrectly adjusted cable prevents the shifter from locking in the 'park' position when the key is removed from the key cylinder.
- Remedy
- Dealers will inspect for a properly functioning shift lock when the ignition key is removed. Dealers will repair vehicles that exhibit the subject condition. The recall began august 17, 2004. Owners should contact chevrolet at 1‑800‑630‑2438.
Recall number 04V302000 · Recall details
Questions about the Chevrolet Equinox hesitation
Which Chevrolet Equinox years have hesitation when accelerating problems?
The model years with the most reports are 2011 (22 complaints), 2010 (16 complaints) and 2012 (10 complaints).
How much does it cost to fix hesitation when accelerating on the Chevrolet Equinox?
Owners who mentioned a price put the repair at about $1,237 (median of 8 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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