Hello, I am writing regarding the fuel pump power control module failure in my 2022 Chevrolet Equinox LT. On Thursday, XXX, my husband and I were left stranded at the intersection of [XXX]. While we were sitting at the intersection, my Equinox began to hesitate and then stopped completely. Although we could restart the vehicle, it would immediately shut off again. We had our emergency flashers on, but vehicles behind us continued honking whenever the light turned green. Being stranded in the middle of a busy highway was both humiliating and frightening. VIN: [XXX] After waiting approximately 1½ hours, a tow truck arrived and towed our vehicle to [XXX]. I was subsequently required to pay for both a new fuel pump control module and a new fuel pump. The total cost was $1,237.34. I understand that General Motors issued Safety Recall N222372310 / the federal safety agency Recall 23V013000 involving certain 2021–2022 Chevrolet Equinox vehicles due to a fuel pump module that may not consistently supply sufficient fuel, potentially causing the engine to stall. I contacted two Chevrolet dealerships—one in [XXX] and one in [XXX]—and was told by both that this recall does not apply to my vehicle. I want to understand how the affected vehicles are determined and why my Equinox is not included, particularly given that my vehicle experienced a fuel-related failure that resulted in the vehicle stalling while I was idling. My vehicle had only 44,000 miles when this failure occurred. I do not believe a fuel pump module should fail at this mileage, particularly when the failure created a significant safety hazard and left my husband and me stranded in an active roadway. I am requesting that the federal safety agency review my vehicle's VIN, the circumstances surrounding this failure, and the repair records and reimburse me for the $1,237.34 I was required to pay. I look forward to your response and a satisfactory resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2022 Chevrolet Equinox: hesitation when accelerating
5 of the 188 complaints about the 2022 Chevrolet Equinox describe hesitation when accelerating.
- owner complaints
- 5
- of this car's complaints
- 3%
- recalls
- 1
Hesitation when accelerating by model year
What owners say
Hello, I am writing regarding the fuel pump power control module failure in my 2022 Chevrolet Equinox LT. On Thursday, XXX, my husband and I were left stranded at the intersection of [XXX]. While we were sitting at the intersection, my Equinox began to hesitate and then stopped completely. Although we could restart the vehicle, it would immediately shut off again. We had our emergency flashers on, but vehicles behind us continued honking whenever the light turned green. Being stranded in the middle of a busy highway was both humiliating and frightening. VIN: [XXX] After waiting approximately 1½ hours, a tow truck arrived and towed our vehicle to [XXX]. I was subsequently required to pay for both a new fuel pump control module and a new fuel pump. The total cost was $1,237.34. I understand that General Motors issued Safety Recall N222372310 / the federal safety agency Recall 23V013000 involving certain 2021–2022 Chevrolet Equinox vehicles due to a fuel pump module that may not consistently supply sufficient fuel, potentially causing the engine to stall. I contacted two Chevrolet dealerships—one in [XXX] and one in [XXX]—and was told by both that this recall does not apply to my vehicle. I want to understand how the affected vehicles are determined and why my Equinox is not included, particularly given that my vehicle experienced a fuel-related failure that resulted in the vehicle stalling while I was idling. My vehicle had only 44,000 miles when this failure occurred. I do not believe a fuel pump module should fail at this mileage, particularly when the failure created a significant safety hazard and left my husband and me stranded in an active roadway. I am requesting that General Motors review my vehicle's VIN, the circumstances surrounding this failure, and the repair records and reimburse me for the $1,237.34 I was required to pay. I contacted General Motors and they said that they couldn't help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2022 Chevrolet Equinox. The contact stated that while depressing the accelerator pedal, the vehicle hesitated with a loud revving sound coming from the vehicle. The contact stated that the check engine warning light was illuminated. The contact received an alert from OnStar that the vehicle was not performing to full capacity due to a failure with the throttle control system. The vehicle was taken to a dealer where a diagnostic test was performed and showed that there was a misfire in cylinder #1 due to oil intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact attempted to reach the manufacturer but was not offered any assistance. The failure mileage was 77,720.
The contact owns a 2022 Chevrolet Equinox. The contact stated that the vehicle failed to immediately start, with the check engine warning light remaining illuminated, and the vehicle was hesitating while attempting to accelerate. The vehicle was taken to the local dealer who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the federal safety agency Campaign Number: 23V013000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 71,000.
9/15/2023, noticed a hesitation in the acceleration of the vehicle, when attempting to proceed after a full stop. Purchased the vehicle from CARMAX in Las Vegas, 8/25/2023. Recall Sheets were provided, however - I have been "unable to "REGISTER" the vehicle (in my name) to the federal safety agency website. When, "remedy" to the RECALLS are available, ???? How will "I" be "notified" to take the car to a Dealership ???
Service bulletins that may apply
- Power train
- This service bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage...
- This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- This service bulletin informs the technician of an alternate lift procedure that has been developed when...
- Power train
- This service bulletin provides information on some vehicles that may rock or move slightly forward or...
- Power train
- Power train
Related recalls
Power train: automatic transmission: control module: software
- What is wrong
- General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.
- Risk
- Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.
- Remedy
- Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1‑888‑988‑7267, Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N242471620.
Recall number 24V839000 · Recall details
Questions about the 2022 Chevrolet Equinox hesitation
Is hesitation when accelerating a common problem on the 2022 Chevrolet Equinox?
5 of 188 owner complaints about the 2022 Chevrolet Equinox (3%) mention hesitation when accelerating. The model year with the most reports is 2011.
Is there a recall or service bulletin for this on the 2022 Chevrolet Equinox?
There is 1 recall and 77 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2022 Chevrolet Equinox
Fuel pump 86Stalling 56Check engine light 48Won't start 20Loss of power 16Engine failure 7Power steering loss 7
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