While operating our vehicle on traveling at approx. 45 mph during mid-day traffic, the engine on our vehicle died and would not restart. we had no power steering and had to wrestle the vehicle off the road The check engine light was on and we tried repeatedly to restart the engine without any luck. We had the vehicle towed to the dealership for diagnosis and repair, it was determined that a Fuel Pump Power Control Module had failed and that it would cost $599. to repair. We approved the repairs and then approached GM for reimbursement after discovering that this same part was recalled by GM Ref # N252516900 which covered the make, model and year of our vehicle. We contacted GM customer relations and after speaking with them multiple times they approved a partial adjustment on the bill for approximately $150. I explained that according to their campaign notice and ongoing issues with this component we wanted a full refund and would not accept a partial payment of 1/3 our cost. GM refuses to stand behind their product even though our vehicle only has 27,500 miles. I spoke with the service manager at the dealership, and he suggested I contact GM customer service and they should resolve the problem since this was an ongoing issue.
2022 Chevrolet Equinox: loss of power steering
7 of the 188 complaints about the 2022 Chevrolet Equinox describe loss of power steering.
- owner complaints
- 7
- of this car's complaints
- 4%
- recalls
- 0
Loss of power steering by model year
What owners say
The 1st time my 2022 Equinox broke down was July 1st 2025 approximately 3+ miles from my house turned left at intersection (stop sign) approximately 50 yards. All sudden engine lost power (engine was still running) till it stopped running. (At that time I was thinking it ran out of gas. I know I had plenty of gas). No advance warning. No idiot lights came on, not even the check engine either. I was driving approximately 35-40 mph. No power steering. I got the car off the road about one foot. so, I called a tow truck & I waited approximately 45 minutes. Was towed the nearest GM dealership & that costed $144.00. On July 9 2025 I got my car back. The service manager (person) told me the fuel pump control module shorted out. The 2nd time my 2022 Equinox LT broke down was on August 23 2025 Pulled out of garage than engine started idling rough then it stopped running. I tried to start it again was very hard to start. I drove it approximately 50 feet & the engine stopped running again. I got it to start & back it off the street & in to garage. Waited till 8/25/2025 baby it to Buick/GMC dealership. Too many problems with car. AC stopped working. Told cylinders bad. Needs New engine. Still in the shop as of November 17 2025. I have GMC Customer Service involved in this since July 1 2025. GMC hasn't reimburse me the $144.00 for towing charge.
Driving 60 miles per hour, on [xxx] in walpole massachusetts the power steering failed of our 5 month old chevy equinox. I was unable to turn with the curved road. I pressed brakes as hard as I could, hit guard rail. Dash board illuminated "service power steering drive with care". Car towed to boch, I was hospitalized. Insurance and gm inspected SUV, gm esis concluded 3 months later no issues with 2022 chevy equinox even though it still did not have power steering. Equinox towed to quirk where we bought the SUV, 1 hour later codes revealed internal malfunction of system no steering available at this time. We asked for this car to be repurchased under the lemon law. 3 months later the car was repaired. We had to go to arbitration under the lemon law for gm take the lemon back;.gm and quirk was uncooperative at every negotiation I will never buy a gm or a quirk car again. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
vehicle crashed 3/8/23 driving south on rt 95 in sharon ma. power steering failed causing vehicle to crash into guard rail. traffic was moderate on all 3 lanes and appoching vehicles avoided multiple crashes. ma state police arrived & driver taken to mass general hospital baby car seat unoccupied at time of accident. vehicle dashboard lit up with power steering failure message. vehicle towed to dealership & gm inspected black box. after 100 days gm responded there is no problem with power steering. gm still refuses to provide information they obtained from black box. vehicle towed to dealership who sold car. within 20 minutes they diagnosed power steering rack is defective. gm remains nontransparent and denies responsibility for the accident.
The contact owns a 2022 Chevrolet Equinox. The contact stated while driving at 60 MPH, the steering wheel failed to turn and became stiff. The contact attempted to turn to the left for a curve however the steering wheel failed to turn to the left. The "power steering service drive with care" warning message was illuminated. As a result, the contact crashed into the guard rail on the side of the road causing damage to the entire passenger side of the vehicle. No one was injured. A police report was filed. The vehicle was towed to the dealer who determined that there was no failure. The contact mentioned that the failure continued where there was no power steering. The vehicle was not repaired. The manufacturer was notified of the failure, and case was filed but no further assistance was provided. The failure mileage was 3,400.
Power steering failure
I lease a 2022 Equinox. February 15, 2023 I was driving from the store and began to pull in my driveway. I live on a dirt, dead end road. I turned the steering wheel and there was no reaction. The car kept going straight. I put on the brakes and the car didn't stop or slow down. I was stopped when I hit my own lamp post and a large rock at the end of my driveway. There was no warning that anything was out of the ordinary. Just no response to the steering wheel and nothing when I applied the brake. There wasn't anything different in the brakes or steering wheel, they felt normal. No pulling, nor sign that the power steering went out. There was just no response to either. Putting the car in park I got out of the car to assess the damage. Some broken trim was the only damage. Put the car in reverse and it worked and I drove up the driveway and parked. Going back to the place of the accident to clean up the mess. The road was dry and conditions were good. No inclement weather. I reported to the McDonald Chevrolet and they towed the car in. The problem could not be recreated and there were no codes. I had no choice but to pick up the car. I wrote on their receipt and mine that I do not feel this car is safe to drive. The mechanics did their best. I called GM support in hopes that they would help and spoke to Maureen. She continually told me that if there was no code showing and it couldn't be recreated there wasn't anything wrong with the car. There could not be a problem. I have 2 more years to drive this car. I refuse to put my grandchildren or my mother in this car because even though it might not happen again, it might. Every time I get ready to make a turn I'm looking ahead to see what I will run into if I lose steering and brakes again. Or I wonder who else will be hurt if these systems fail.
Service bulletins that may apply
- Steering
- This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be...
- This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the...
- This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with...
- Steering
- This technical bulletin provides a procedure to replace the radiator brackets if found loose to correct a...
- This technical bulletin provides repair information to correct a customer concern of no start, hard start...
- This warranty administration service bulletin provides warranty labor operation restriction information...
Related recalls
No recalls on record for this model year.
Questions about the 2022 Chevrolet Equinox power steering loss
Is loss of power steering a common problem on the 2022 Chevrolet Equinox?
7 of 188 owner complaints about the 2022 Chevrolet Equinox (4%) mention loss of power steering. The model year with the most reports is 2007.
Is there a recall or service bulletin for this on the 2022 Chevrolet Equinox?
There are 0 recalls and 8 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2022 Chevrolet Equinox
Fuel pump 86Stalling 56Check engine light 48Won't start 20Loss of power 16Engine failure 7Hesitation 5
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