Chevrolet Equinox fuel pump problems

Filed Nov 4, 2026 · Fuel system · GA

The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle shut off with the message "Battery Level Low" displayed. The contact scanned the vehicle with an OBD-II scanner and retrieved a diagnostic trouble code associated with the fuel pump. The contact associated the failure with the federal safety agency Campaign Number: 23V013000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was notified of the failure.

Filed Oct 30, 2026 · Fuel system · MD

Hello, I am writing regarding the fuel pump power control module failure in my 2022 Chevrolet Equinox LT. On Thursday, XXX, my husband and I were left stranded at the intersection of [XXX]. While we were sitting at the intersection, my Equinox began to hesitate and then stopped completely. Although we could restart the vehicle, it would immediately shut off again. We had our emergency flashers on, but vehicles behind us continued honking whenever the light turned green. Being stranded in the middle of a busy highway was both humiliating and frightening. VIN: [XXX] After waiting approximately 1½ hours, a tow truck arrived and towed our vehicle to [XXX]. I was subsequently required to pay for both a new fuel pump control module and a new fuel pump. The total cost was $1,237.34. I understand that General Motors issued Safety Recall N222372310 / the federal safety agency Recall 23V013000 involving certain 2021–2022 Chevrolet Equinox vehicles due to a fuel pump module that may not consistently supply sufficient fuel, potentially causing the engine to stall. I contacted two Chevrolet dealerships—one in [XXX] and one in [XXX]—and was told by both that this recall does not apply to my vehicle. I want to understand how the affected vehicles are determined and why my Equinox is not included, particularly given that my vehicle experienced a fuel-related failure that resulted in the vehicle stalling while I was idling. My vehicle had only 44,000 miles when this failure occurred. I do not believe a fuel pump module should fail at this mileage, particularly when the failure created a significant safety hazard and left my husband and me stranded in an active roadway. I am requesting that the federal safety agency review my vehicle's VIN, the circumstances surrounding this failure, and the repair records and reimburse me for the $1,237.34 I was required to pay. I look forward to your response and a satisfactory resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 27, 2026 · Fuel system · 70,000 miles · IL

The contact owns a 2024 Chevrolet Equinox. The contact stated that while driving at approximately 55 MPH, the vehicle started jerking and surging forward, and the engine power was reduced, causing the vehicle to decelerate. The contact depressed the brake pedal and turned on the hazard lights to move to a safe place, and the vehicle was towed to the residence. After parking the vehicle overnight, the vehicle was started; however, the check engine warning light was illuminated. The vehicle was towed to a certified mechanic who diagnosed the vehicle and determined that the high-pressure fuel pump had failed and needed to be replaced. The dealer cleared the fault codes and advised the customer to change the high-pressure pump if the check engine warning light illuminated. The contact researched and found information about Technical Service Bulletin: N242450160, the federal safety agency ID Number: 11009677 (Fuel/Propulsion System); and contacted the manufacturer, who informed the contact that the vehicle was not included. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was approximately 70,000.

Filed Oct 20, 2026 · Fuel system · 40,967 miles · NC

The contact owns a 2022 Chevrolet Equinox. The contact stated that the vehicle failed to start immediately. The vehicle was taken to the local NAPA Service Center to be diagnosed. The vehicle was diagnosed with a fuel pump control module failure. The contact was informed that the fuel pump control module needed to be replaced. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the federal safety agency Campaign Number: 23V013000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 40,967

Filed Oct 19, 2026 · Fuel system · 71,547 miles · MI

The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving at 60 MPH, the vehicle began sputtering and lost motive power. The vehicle was pulled over to the side of the road and failed to restart. The contact and his family walked along the roadside off the highway to reach a nearby service station. The vehicle was towed to Firestone, where it was diagnosed that the fuel pump exterior module had failed and required replacement. The dealer was contacted by telephone, and the dealer informed the contact that the fuel pump module failure indicated a fuel pump failure. The contact was informed that the vehicle would need to be brought in to be repaired under warranty. The contact associated the failure with the federal safety agency Campaign Number: 23V013000 (Fuel System, Gasoline); however, the VIN was not included. The failure mileage was 71,547.

Filed Oct 16, 2026 · Fuel system · MD

Hello, I am writing regarding the fuel pump power control module failure in my 2022 Chevrolet Equinox LT. On Thursday, XXX, my husband and I were left stranded at the intersection of [XXX]. While we were sitting at the intersection, my Equinox began to hesitate and then stopped completely. Although we could restart the vehicle, it would immediately shut off again. We had our emergency flashers on, but vehicles behind us continued honking whenever the light turned green. Being stranded in the middle of a busy highway was both humiliating and frightening. VIN: [XXX] After waiting approximately 1½ hours, a tow truck arrived and towed our vehicle to [XXX]. I was subsequently required to pay for both a new fuel pump control module and a new fuel pump. The total cost was $1,237.34. I understand that General Motors issued Safety Recall N222372310 / the federal safety agency Recall 23V013000 involving certain 2021–2022 Chevrolet Equinox vehicles due to a fuel pump module that may not consistently supply sufficient fuel, potentially causing the engine to stall. I contacted two Chevrolet dealerships—one in [XXX] and one in [XXX]—and was told by both that this recall does not apply to my vehicle. I want to understand how the affected vehicles are determined and why my Equinox is not included, particularly given that my vehicle experienced a fuel-related failure that resulted in the vehicle stalling while I was idling. My vehicle had only 44,000 miles when this failure occurred. I do not believe a fuel pump module should fail at this mileage, particularly when the failure created a significant safety hazard and left my husband and me stranded in an active roadway. I am requesting that General Motors review my vehicle's VIN, the circumstances surrounding this failure, and the repair records and reimburse me for the $1,237.34 I was required to pay. I contacted General Motors and they said that they couldn't help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 16, 2026 · Electrical, Engine · RI

Vehicle Safety Complaint — 2023 Chevrolet Equinox LT I am reporting a potentially dangerous safety defect involving my 2023 Chevrolet Equinox LT equipped with the 1.5-liter turbocharged engine. While operating my vehicle on a public roadway, it suddenly lost power and stopped functioning without advance warning, creating a dangerous situation for myself and other motorists. The vehicle had to be towed to an authorized Chevrolet dealership. I received no prior recall notification, and my VIN did not indicate an applicable recall. The dealership informed me that the fuel pump recall applied only to 2.5-liter engines. I am concerned because General Motors has published fuel pump control module recall campaign N262558690 and technical service bulletin 24-NA-139, both of which list the 2023 Chevrolet Equinox. The service bulletin specifically describes engine stalling and loss of power. I request that the federal safety agency investigate whether my vehicle experienced a related defect and whether the affected vehicle population should be reviewed. I can provide the dealership’s diagnostic findings, repair records, towing documentation and any additional information requested. Also too. Since OnStar equipment in radio and car did a remote update this summer this failed other components and softwares believe it killed my battery i had to replace, everything electronic since then have going downhill. I experienced this recall last produced, Chevrolet lied to me, my car has been fixed for now but my vin should be entered in database. Chevrolet is telling people its 2.5 motors when clearly it states my make and model it happened and they dont make 2.5 motors for equinox class. This dealer is scammish or Chevrolet is hiding potential recalls. Im just waiting for another electronic to fail and another false answer. We will see? My situations are real and pose saftey concerns. There is a report police filed cause they towed it.

Filed Oct 14, 2026 · Fuel system · NY

While driving down the road, the car started sptting and spittering and eventually died in the middle of the road. Check engine light did come on. We were able to limp the car to the closest repair shop and they ran a diagnosis. The low pressure fuel pump and the fuel control module had to be replaced. Resulting in a bill of 1164.39. Some 2021 and 2022 equinox has a recall for this same exact problem. GM Safety Recall N222372310 (the federal safety agency 23V‑013) After the removal of the old fuel pump, the part number was checked with the recall and it did not match what was recalled. Old P/N 813026069. Part is on hand until a final resolution by GM. Repair invoice available upon request. This problem is a safety issue and could cause an accident and or bodily injury.

Filed Oct 14, 2026 · Fuel system · 49,511 miles · TX

The contact owns a 2024 Chevrolet Equinox. The contact stated that while driving at 35 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate intendedly. The "Engine Power Is Reduced" warning message displayed, and the vehicle lost motive power. The contact's minor child was a passenger in the vehicle when the failure occurred. An independent mechanic responded to the location. The vehicle was diagnosed with a failed high-pressure fuel pump and failed fuel injectors, and the contact was informed that the high-pressure fuel regulator required replacement. The dealer was notified of the failure. The vehicle was towed to the dealer, where it was confirmed that the high-pressure fuel pump and fuel injectors had failed. The manufacturer was notified of the failures, and a case was filed. The failure mileage was approximately 49,511.

Filed Oct 13, 2026 · Engine, Fuel system · IA

Fuel pump control module.Crank no start. Service engine soon light. U18A2 code sent to Onstar. Inspected and confirmed by dealer. Vehicle is currently sitting at dealer that I purchased it from and out of service until repaired.