2008 Chevrolet Equinox: fuel pump failure

Filed Aug 7, 2019 · Fuel system · TX

Very strong fuel/gasoline smell in and around vehicle. Some fuel dripping from above fuel tank area. Had the vehicle diagnosed at local mechanic. He stated that the fuel line on the main fuel pump is cracked/damaged.

Filed Nov 13, 2017 · Fuel system · 78,438 miles · NY

I received special coverage letter 12191 july 2013 that stated repairs needed to be made to my vehicle in a chevy location by 7/31/14. These repairs would only be made if the vehicle presented a problem by then (plastic supply or return on fuel pump may crack/leak fuel/vapors; in the presence of an ignition source may cause vehicle fire). On 9/18/17 I brought my vehicle to my trusted mechanic (I didn't remember chevy's expired letter from 2013) scared of smelling fuel. He repaired my car the next day & informed me of a special coverage note on 2007 models of my vehicle. I contacted chevy via letter asking if they would reimburse me for the work done. Their 1st response was they simply wouldn't because I had it done at my own private mechanic. I should have driven my fuel smelling vehicle to chevy (whom I do not have a professional relationship with) so one of their mechanics can see if there was in fact a problem first. I then replied, that after looking online I found a new york times article (https.//nyti.ms/2hwdwed), dated 10/1/12, that stated that chevy was going to originally send out a letter stating that I had 10 years or 120,000 miles to have part replaced, but my letter states only until 7/31/14. Their verbal response was that they sent me an additional letter & maybe it went to the wrong address (I live at my current location for 46 years). Either way I should have done the investigating on my own to find out about said letter (found online after the fact 12191b; document id 4233868, dated 7/8/15) which believe it or not still stated that reimbursement requests must be submitted by 7/31/14. They simply told my husband that they would not stand behind their product or reimburse us because we went to our own mechanic who has been doing our vehicle maintenance for over 20 years.

Filed Sep 22, 2017 · Airbags, Fuel system · 45,703 miles · AZ

I have put 3 fuel pumps plus it will have to have installed again and will have to shell out 725.00 this time because the warranty has expired and if gm don`t replace I may file the lemon law and my airbag in the steering wheel shows it is not working sometimes.

Filed Aug 26, 2017 · Fuel system · 180,595 miles · NC

Faulty return port in fuel pump module leaking fuel (severe leak) started noticing a smell with no visible leak, now when car is parked loosing all fuel pressure (car won't start on first try) and parked with 1/2 tank now no fuel left in car. Distinct smell of fuel and car is parked. Is this part of recall?

Filed Aug 4, 2017 · Fuel system · FL

Fuel pump leaking from main fuel line going into pump. The 2007 model was recalled for same issue. This is a major leak, puddles onto the ground. Very dangerous, I can not understand why my year was not recalled, as I have found numerous complaints on this vehicle fuel pump/system!

Filed Jun 30, 2017 · Fuel system · 100,000 miles · TX

Tl* the contact owns a 2008 chevrolet equinox. While driving various speeds, the contact observed a fuel odor within the vehicle and the check engine indicator illuminated. In addition, when the vehicle was filled with fuel, the fuel gauge displayed otherwise. The vehicle was not diagnosed or repaired by a dealer. The vehicle was taken to almeda auto (car inspection station) where it was diagnosed that the fuel pump module/system needed to be replaced. After the contact left the inspection station, the vehicle stalled, was not able to restart, and was towed to the contact's residence. Neither the dealer nor the manufacturer were made aware of the failure. The failure mileage was approximately 100,000.

Filed Sep 11, 2016 · Fuel system · 46,924 miles · NY

Fuel odor and spotting on ground while parked in garage. Vehicle was taken to mechanic who found a cracked plastic fuel line on the top of the fuel pump. No area damage or cause found for this crack to occur. Unknown reason other than defect. Fuel pump had to be replaced.

Filed Mar 17, 2016 · Fuel system · 78,000 miles · TX

Tl* the contact owns a 2008 chevrolet equinox. The contact stated that the vehicle had an abnormal fuel odor. The vehicle was taken to the independent mechanic where it was diagnosed that the fuel pump had a crack and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact referenced the federal safety agency campaign: 12v459000 (fuel system, gasoline) however the vehicle was not included. The failure mileage was approximately 78,000.

Filed Mar 2, 2016 · Engine, Fuel system · 59,050 miles · CA

Tl* the contact owns a 2008 chevrolet equinox. The contact stated that when turning on the vehicle, the check engine warning light illuminated. The contact continued to drive the vehicle and the vehicle began to emit a fuel odor from the rear passenger side of the vehicle. The contact took the vehicle to the dealer, who repaired the fuel pump module under a coverage from the manufacturer. When diagnosing the vehicle, the dealer stated that the timing chain was stretched and had failed. The manufacturer was notified of the failure. The failure mileage was 59,050.

Filed Jan 8, 2016 · Fuel system · 33,000 miles · FL

Tl* the contact owns a 2008 chevrolet equinox. While attempting to start the vehicle, the contact noticed strong fuel fumes emitting from the rear of the vehicle. In addition, the vehicle hesitated before starting and the contact noticed fuel leaking from underneath the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 33,000.

Filed Aug 26, 2015 · Fuel system · 77,000 miles · NY

Tl* the contact owns a 2008 chevrolet equinox. While driving approximately 25 MPH, fuel fumes emitted in and around the vehicle. The failure recurred on several occasions. The vehicle was taken to a body shop. The technician inspected the vehicle and noticed that there was fuel leaking from two connections on the fuel tank. The vehicle was later taken to an independent mechanic, who diagnosed that the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 77,000.

Filed Aug 12, 2015 · Fuel system · 120,279 miles · NV

I purchased this 2008 chevrolet, equinox from henderson chevrolet in henderson, nevada in 2007. On july 2013 I received a letter from jim moloney, general director, customer and relationship services. On july 15, 2015 I went shopping at nellis air force base here in las vegas, nv. I stopped at the firestone repair because I smell gas and I did not want to move my car any more for fear of fire according to the letter I received from chevrolet. I took it to firestone to have it checked out, they lifted my car on the lift and they showed me that it was leaking gas and coming from the fuel pump area. I told them to repair it for I can't drive any further due to the possibility of fire according to the letter from chevrolet. On july 17, 2015 I went to henderson chevrolet to see if I could get a refund on repairs and replacement of the fuel pump which was part of a safety recall. I was denied a refund stating that the covering period expired on july 31, 2014. The cost of repairing the faulty fuel pump total was $1, 137.80 this is what I paid firestone and asking chevrolet for a refund.