SAFETY VEHICLE COMPLAINT / DEFECT REPORT Vehicle: 2019 Chevrolet Equinox Complaint Type: Brake Failure / Loss of Braking Ability / Vehicle Malfunction Incident Date: XXX Location: [XXX] Request: Safety defect investigation Description of Incident On XXX, while my 2019 Chevrolet Equinox was being operated in the [XXX] area after exiting the highway, the vehicle experienced a serious and potentially life-threatening malfunction. As the vehicle approached a situation requiring the driver to stop, the brake pedal was pressed, but the vehicle did not stop as expected. The brake pedal went completely to the floor, and there was little to no braking response from the vehicle. At the same time, the vehicle experienced additional significant mechanical/electrical problems. The vehicle would not properly shift into gear, and the vehicle began flickering/shaking and malfunctioning. The combination of loss of braking ability and the inability to properly shift the vehicle created an extremely dangerous situation. A failure of the braking system while the vehicle is being operated on or near a highway presents a serious risk of a crash, injury, or death. The vehicle was subsequently inspected by a mechanic. I was informed that the issue was possibly related to the fuel pump, although the cause of the brake failure and the other vehicle malfunctions has not been definitively established. I am requesting that this incident be formally documented and investigated as a potential safety defect involving the 2019 Chevrolet Equinox. My primary concern is that the vehicle experienced a complete or near-complete loss of braking ability, with the brake pedal going to the floor and the vehicle failing to stop normally. The simultaneous inability to shift gears and additional vehicle malfunction makes this particularly concerning. I believe this issue warrants investigation to determine whether there is a recurring defect . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2019 Chevrolet Equinox: fuel pump failure
8 of the 310 complaints about the 2019 Chevrolet Equinox describe fuel pump failure.
- owner complaints
- 8
- of this car's complaints
- 3%
- recalls
- 1
Fuel pump failure by model year
What owners say
The Fuel Pump Control Module (FPCM) connector corroded and disabled the fuel pump system. My car's fuel system failed while driving, and I had to pull over. After further research, I found that this particular FPCM and connector are located by the rear passenger axle and are exposed to the weather elements. This makes corrosion highly likely and poses a significant security threat for drivers, as there was no warning or engine light indication until moments before the failure. This is a design flaw and should be recalled by the manufacturer immediately.
Drove car down street and the car wouldn’t accelerate. Had towed to mechanic who found the direct injection high pressure fuel pump snapped off. When removed from vehicle they found broken bolt in cylinder head and the steel fuel line from pump to injector rail leaking fuel.
I had an issue starting the vehicle. Once it started the check engine light was lit. I stopped at the nearest Autozone for a diagnostic check and the code P00C6 registered for Fuel Pump. I had the vehicle checked by a mechanic and he explained to me this vehicle has (2) fuel pumps. One in the fuel tank and one on the engine, which is considered a high pressure fuel pump. That is where the failure is and the pump requires special tools to install. It is something they can not do and recommend the vehicle go to the dealer. Thank you for taking time to read this & be well.
Fuel pump isn't pumping gas.
I have had my vehicle in for repair three times for an EVAP code. The first visit they found nothing wrong. The second visit they placed the EVAP canister. The third visit they said if the light comes on again it's a faulty part. The light is on again. Since the first occurence, I have noticed the some of the same issues that were reported for the 2020 Equinox fuel pump issues, e.g. hesitation, choking,
Fuel leaking from fuel tank and receiving code u18a2 lost communication with fuel pump driver control module.
Vehicle lost all power while pulling into a 4 way main road. Vehicle emergency lights/flashers did not work. Complete electrical failure. Car was stalled in active traffic lane during night time hours. Vehicle was towed into dealer for full diagnostic review- no issue was found with vehicle, although several eec test codes were detected- p0627, p0629, p01400, u18a2, u1524 and u18b4+71- most codes having to do with fuel pump/emission issues. Owner of vehicle considers this a serious issue as car stalled at night, in a heavy traffic area with no lighting or emergency flashers working to provide protection from on-coming traffic. Emergency personnel were called to assist.
Service bulletins that may apply
- This bulletin provides information on how to look for and test for DEF or water in the fuel system and...
- This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER...
- This service bulletin provides service information for customer concerns of an in-tank fuel pump whining...
- This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline...
- This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive...
- This technical bulletin provides a procedure to replace the fuel filter drain or assembly if found the
Related recalls
Fuel system, gasoline: storage: tank assembly
- What is wrong
- General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Equinox all-wheel drive vehicles. The fuel tanks may have been manufactured with an improperly sealed seam, possibly allowing fuel to leak along the seam near the fuel inlet.
- Risk
- A fuel leak in the presence of the ignition source can increase the risk of a fire.
- Remedy
- GM will notify owners, and dealers will replace the fuel tank, free of charge. The recall began October 24, 2019. Owners may contact GM customer service at 1‑586‑596‑1733. GM's number for this recall is N192271870.
Recall number 19V667000 · Recall details
Questions about the 2019 Chevrolet Equinox fuel pump
Is fuel pump failure a common problem on the 2019 Chevrolet Equinox?
8 of 310 owner complaints about the 2019 Chevrolet Equinox (3%) mention fuel pump failure. The model year with the most reports is 2007.
Is there a recall or service bulletin for this on the 2019 Chevrolet Equinox?
There is 1 recall and 6 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Chevrolet Equinox
Check engine light 63Loss of power 24Brake failure 16Stalling 16Jerking 13Engine failure 10Adaptive cruise 9Spongy pedal 8Fire or smoke 7Hesitation 7Transmission failure 6Won't start 6No deployment 5Fuel leak 5Headlights 5
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